SYSTEM AND METHOD FOR NETWORKED DECISION MAKING SUPPORT
First Claim
1. A method comprising:
- receiving a constraint at a computing device;
searching, by the computing device, the plurality of nodes to generate a first set of related nodes, wherein the search selects nodes that include at least a portion of the constraint, each node comprising a problem statement, a question or a diagnosis;
generating a selectable list at the computing device, wherein the selectable list includes one or more problem statement, question, or diagnosis from one or more nodes in the first set of related nodes;
receiving, at the computing device, a selection of one or more problem statement, question, or diagnosis from the selectable list; and
removing, by the computing device, nodes from the first set of related nodes that include an inverse of the problem statement, question, or diagnosis selected from the selectable list to generate a second set of related nodes.
0 Assignments
0 Petitions
Accused Products
Abstract
The present invention provides systems and methods for decision making support. The decision making support can be used, for example, for help desk troubleshooting, medical diagnosis, financial planning, and expert device. The decision support system of the invention includes a processor and a memory having a decision support program module, a phase dictionary, one or more solution nodes and optionally a topic identification information module. The decision support module is configured to enable the processor to receive a problem constraint and one or more user-specified phrases, which are then used to search nodes in a solution domain to identify a set of nodes potentially related to the user'"'"'s problem or question. The set of nodes potentially related to the user'"'"'s problem or question are ranked and displayed. Methods to determine potential solution nodes and to update solution nodes within the decision support system are provided.
-
Citations
20 Claims
-
1. A method comprising:
-
receiving a constraint at a computing device; searching, by the computing device, the plurality of nodes to generate a first set of related nodes, wherein the search selects nodes that include at least a portion of the constraint, each node comprising a problem statement, a question or a diagnosis; generating a selectable list at the computing device, wherein the selectable list includes one or more problem statement, question, or diagnosis from one or more nodes in the first set of related nodes; receiving, at the computing device, a selection of one or more problem statement, question, or diagnosis from the selectable list; and removing, by the computing device, nodes from the first set of related nodes that include an inverse of the problem statement, question, or diagnosis selected from the selectable list to generate a second set of related nodes. - View Dependent Claims (2, 3, 4, 5)
-
-
6. A system comprising:
-
a processor; and a memory coupled to the processor, wherein the memory includes; a plurality of nodes, wherein one or more nodes includes one or more phrases; and a decision support program module configured to enable a processor to receive a constraint and to search the plurality of nodes to identify a first set of related nodes, each of the first set of related nodes including a portion of the constraint and at least one diagnosis, question, or problem statement relating to the constraint, the decision support system module further configured to enable the processor to display a list of selectable phrases and the first set of related nodes, each of the selectable phrases in the list corresponding to at least one diagnosis, question, or problem statement in at least one node, the decision support system module further configured to enable the processor to receive a selection of one or more of the phrases and to provide a second set of related nodes that removes the nodes that include an inverse of the phrase selected from the list of selectable phrases to generate a second set of related nodes, wherein the inverse of the phrase selected from the list of selectable phrases comprises a predefined opposite phrase to the phrase selected from the list of selectable phrases. - View Dependent Claims (7, 8, 9, 10, 11)
-
-
12. A method comprising:
-
receiving a constraint at a computing device; searching, by the computing device, the plurality of nodes to generate a first set of related nodes, wherein each node in the first set of related nodes includes at least a portion of the constraint; and generating a phrase list at a computing device, wherein the phrase list includes one or more phrases contained within the first set of related nodes and each phrase being selectable, wherein the phrase list includes a plurality of phrases, the plurality of phrases comprising a first phrase recited as a diagnosis pertaining to the constraint, a second phrase recited as a question pertaining to the constraint, and a third phrase recited as a problem statement pertaining to the constraint; receiving, at the computing device, a selection of one or more phrases from the phrase list; searching, by the computing device, the first set of related nodes; and generating, at the computing device, a second set of related nodes. - View Dependent Claims (13, 14)
-
-
15. A computer-readable medium having instructions thereon that, if executed by a computing device, cause the computing device to perform operations comprising:
-
receiving a constraint; searching the plurality of nodes to generate a first set of related nodes, wherein the search selects nodes that include at least a portion of the constraint, each node comprising a problem statement, a question or a diagnosis; generating a selectable list, wherein the selectable list includes one or more problem statement, question, or diagnosis from one or more nodes in the first set of related nodes; receiving a selection of one or more problem statement, question, or diagnosis from the selectable list; and removing nodes from the first set of related nodes that include an inverse of the problem statement, question, or diagnosis selected from the selectable list to generate a second set of related nodes. - View Dependent Claims (16, 17, 18)
-
-
19. A computer-readable medium having instructions thereon that, if executed by a computing device, cause the computing device to perform operations comprising:
-
receiving a constraint; searching the plurality of nodes to generate a first set of related nodes, wherein each node in the first set of related nodes includes at least a portion of the constraint; and generating a phrase list, wherein the phrase list includes one or more phrases contained within the first set of related nodes and each phrase being selectable, wherein the phrase list includes a plurality of phrases, the plurality of phrases comprising a first phrase recited as a diagnosis pertaining to the constraint, a second phrase recited as a question pertaining to the constraint, and a third phrase recited as a problem statement pertaining to the constraint; receiving a selection of one or more phrases from the phrase list; searching the first set of related nodes; and generating a second set of related nodes, wherein the generating comprises determining nodes that include an inverse of the one or more phrases selected from the phrase list. - View Dependent Claims (20)
-
Specification