METHODS AND SYSTEMS FOR TRAVEL BOOKING AND MANAGEMENT

• US 20130159027A1
• Filed: 12/19/2011
• Published: 06/20/2013
• Est. Priority Date: 12/19/2011
• Status: Abandoned Application

• Current Assignee: SAP AG (SAP SE)
• Original Assignee: SAP AG (SAP SE)
• Inventors: Naor, Amir, Drabkin, Maxim
• Application Number:
  US13/329,672
• Publication Number:
  US 20130159027A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

According to some embodiments, a travel kiosk located at a travel center may receive an identifier associated with a traveler. The travel kiosk may then access travel information associated with the identifier from an application server. The travel kiosk may also receive, via a motion detector, motion information from the traveler. Travel information may then be automatically updated by the travel kiosk based on the received motion information.

Claims

1. A computer-implemented method, comprising:

receiving from a traveler, at a travel kiosk located at a travel center, an identifier associated with the traveler;

accessing, by the travel kiosk, travel information associated with the identifier from a remote application server;

receiving, by a motion detector of the travel kiosk, motion information from the traveler; and

automatically updating, by the travel kiosk, the travel information based on the received motion information.

2. The method of claim 1, wherein the receiving of the identifier by the travel kiosk is associated with a wireless communication between the travel kiosk and a mobile device associated with the traveler.

3. The method of claim 2, wherein the mobile device comprises at least one of:

(i) a mobile telephone, (ii) a smartphone, (iii) a mobile computer, (iv) a Personal Digital Assistant (“

PDA”

), or (v) a laptop computer.

4. The method of claim 2, wherein the wireless communication is associated with at least one of:

(i) Near Field Communication (“

NFC”

) protocol, (ii) a wireless payment card, or (iii) a communication enabled passport.

5. The method of claim 1, wherein the travel center comprises at least one of:

(i) an airport terminal, (ii) a railroad station, (iii) a bus terminal, (iv) a port, (v) a hotel, or (vi) a vehicle rental location.

6. The method of claim 1, wherein the identifier is associated with at least one of:

(i) a traveler name, (ii) a traveler account number, (iii) a payment identifier, (iv) a passport number, or (v) a travel itinerary.

7. The method of claim 1, wherein the travel information is received by the travel kiosk from a remote carrier backend system via the application server.

8. The method of claim 1, wherein the remote carrier backend system is associated with (i) an Enterprise Resources Planning (“

ERP”

) system, or (ii) a Master Data Management (“

MDM”

) system.

9. The method of claim 1, wherein the travel information is associated with at least one of:

(i) a travel ticket, (ii) hotel accommodations, (iii) a vehicle rental agreement, (iv) traveler preferences, (v) traveler default values, or (vi) travel offer information.

10. The method of claim 1, wherein the travel information is connected to a group of travelers associated with the identifier.

11. The method of claim 1, wherein the motion detector is associated with at least one of:

(i) a video signal, (ii) an image signal, or (iii) a touch signal.

12. The method of claim 1, wherein the updated travel information is associated with at least one of:

(i) a new purchase, (ii) a modified ticket, (iii) a travel cancelation, or (iv) a frequent traveler reward program.

13. The method of claim 1, wherein the wireless communication is associated with a Near Field Communication (“

NFC”

) protocol and further comprising;

automatically arranging for the traveler to provide payment for the updated travel information in accordance with NFC information.

14. A non-transitory, computer-readable medium storing program code executable by a computer processor associated with a travel kiosk to perform a method, wherein execution of the code causes the computer processor to:

receive from a traveler, at a travel kiosk located at an airport, an identifier associated with the traveler;

accessing, by the travel kiosk, airline ticket information associated with the identifier from a remote application server;

receiving, by a video signal motion detector of the travel kiosk, motion information from the traveler; and

automatically updating, by the travel kiosk, the airline ticket information based on the received motion information.

15. The medium of claim 14, wherein the identifier is received via a wireless communication associated with a Near Field Communication (“

NFC”

) protocol, and further wherein execution of the code causes the computer processor to;

automatically arrange for the traveler to provide payment for the updated airline ticket information in accordance with NFC information.

16. The medium of claim 14, wherein execution of the code causes the computer processor to:

visually display updated airline ticket information to the traveler via a display screen.

17. The medium of claim 14, wherein execution of the code causes the computer processor to:

print for the traveler at least one of;

(i) an airline ticket, (ii) a boarding pass, or (iii) a travel itinerary.

18. A travel kiosk, comprising:

a wireless input device to receive an identifier from a mobile device associated with a traveler;

a communication port to access travel information associated with the identifier from a remote application server;

a display screen to display the travel information to the traveler;

a motion detector to receive motion information from the traveler; and

a travel kiosk engine to automatically update the travel information based on the received motion information.

19. The travel kiosk of claim 18, wherein the wireless input device is associated with a Near Field Communication (“

NFC”

) protocol, and further wherein the processor is to automatically arrange for the traveler to provide payment for the updated travel information in accordance with NFC information.

20. The travel kiosk of claim 18, further comprising:

a printer to print for the traveler at least one of;

(i) an airline ticket, (ii) a boarding pass, or (iii) a travel itinerary.