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METHOD, SYSTEM, AND APPARATUS FOR SERVICING EQUIPMENT IN THE FIELD

  • US 20130159200A1
  • Filed: 12/06/2012
  • Published: 06/20/2013
  • Est. Priority Date: 12/16/2011
  • Status: Abandoned Application
First Claim
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1. A method for servicing equipment, the method comprising:

  • obtaining, by a processing device, context information associated with the equipment;

    obtaining, by the processing device, expert information associated with the equipment based on the context information;

    providing, by the processing device, service information, wherein the service information comprises information describing how the equipment was serviced, and wherein the service information may be used to generate updated expert information.

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