INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, AND COMPUTER-READABLE STORAGE MEDIUM

• US 20130166719A1
• Filed: 12/26/2012
• Published: 06/27/2013
• Est. Priority Date: 12/26/2011
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited
• Original Assignee: Kazunori Sugimura
• Inventors: SUGIMURA, Kazunori
• Application Number:
  US13/727,183
• Publication Number:
  US 20130166719A1
• Time in Patent Office: Days
• US Class Current: 709/223
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0784 Routing of error reports, e.g. with a specific transmission path or data flow
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3055 Monitoring arrangements for monitoring the status of the computing system or of the computing system component, e.g. monitoring if the computing system is on, off, available, not available error or fault processing without redundancy G06F11/0703; error detection or correction by redundancy in data representation G06F11/08; error detection or correction by redundancy in operation G06F11/14; error detection or correction by redundancy in hardware G06F11/16
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 41/0803 Configuration setting

Abstract

An information processing apparatus remotely managed by a management apparatus includes an event reception unit configured to receive an event that occurs inside; a plurality of event processing units configured to generate a message to be transmitted to the management apparatus, the event processing units corresponding to events, respectively; and a processing distribution unit configured to determine distribution of the event received by the event reception unit to the corresponding event processing unit. The event processing units are generated by the processing distribution unit.

Claims

1. An information processing apparatus remotely managed by a management apparatus, the information processing apparatus comprising:

an event reception unit configured to receive an event that occurs inside;

a plurality of event processing units configured to generate a message to be transmitted to the management apparatus, the event processing units corresponding to events, respectively; and

a processing distribution unit configured to determine distribution of the event received by the event reception unit to the corresponding event processing unit, wherein

the event processing units are generated by the processing distribution unit.

2. The information processing apparatus according to claim 1, further comprising:

a user operation control unit configured to generate the event by a user'"'"'s operation; and

a state-in-device monitoring unit configured to monitor the event that occurs inside the information processing apparatus.

3. The information processing apparatus according to claim 1, wherein each of the event processing units obtains error communication information, obtains a communication state, and generates a message, during an initialization process.

4. The information processing apparatus according to claim 1, wherein each of the event processing units checks a certificate state, checks an installation state, changes communication setting, and generates a message, during an initialization process.

5. The information processing apparatus according to claim 1, wherein each of the event processing units checks a reference state and generates a message during an initialization process at a time of reference execution, and obtains version information or a model name, and generates a message during the initialization process at a time of registration execution.

6. The information processing apparatus according to claim 1, wherein

the processing distribution unit itemizes the events for classification and includes a map of processing in accordance with the classification, and

the event processing units include

a manual call processing unit including communication test call, service man job start, service man job end, and polling manual execution,

an installation processing unit including reference execution and registration execution,

a device event processing unit including periodic information notification and error occurrence notification, and

an initialization processing unit including start notification.

7. The information processing apparatus claim 1, further comprising a mapping management unit configured to read correspondence information in which each event is mapped to the corresponding event processing unit, from a storage unit that stores the correspondence information,

wherein the processing distribution unit determines the distribution of the event to the corresponding event processing unit with reference to the read correspondence information.

8. The information processing apparatus according to claim 7, wherein the mapping management unit reads the correspondence information in predetermined timing.

9. The information processing apparatus according to claim 7, wherein the storage unit is a storage unit of an external storage apparatus.

10. The information processing apparatus according to claim 1, further comprising a processing generation unit configured to generate the event processing unit corresponding to the event in response to a request of the processing distribution unit.

11. An information processing method comprising:

collecting information and state from an inside of an information processing apparatus in response to an event with regard to the information processing apparatus as a trigger;

generating a message that is mapped to the event and is to be actually exchanged, from the collected information; and

transmitting the message from the information processing apparatus to a management apparatus that remotely manages the information processing apparatus.

12. A non-transitory computer-readable storage medium with an executable program stored thereon, wherein the program instructs a computer of an information processing apparatus remotely managed by a management apparatus, to perform:

generating an event by an user'"'"'s operation through a user operation control unit;

generating an event by a state-in-device monitoring unit;

receiving an event that occurs inside by an event reception unit;

determining, by a processing distribution unit, distribution of the event to an event processing unit that corresponds to the event;

generating, by an event processing unit, a message the event processing unit generates a message to be transmitted to the management apparatus; and

transmitting the message to the management apparatus by a communication unit.