METHOD AND SYSTEM FOR ENHANCED HELP INSTRUCTIONS
First Claim
1. A computerized method for providing enhanced help messages for equipment operation, the method comprising:
- automatically detecting an error condition in a device having a processor;
determining, with the processor, that the error condition requires operator action;
selecting, with the processor, a message indicating operator action corresponding to the error condition;
configuring the message to include a scannable barcode, the scannable barcode being generated to include a website link to a website having more detailed information to assist an operator in performing the operator action; and
displaying the message on a screen.
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Accused Products
Abstract
A computerized method and system for providing enhanced help messages for equipment operation is described herein. A device having a processor automatically detects an error condition in the device, and determines that the error condition requires operator action. An appropriate message is selected that indicates a required operator action corresponding to the error condition. The message is configured to include a scannable barcode. The scannable barcode includes a website link to a website having more detailed information to assist an operator in performing the operator action. The message is displayed on a screen so that the operator can scan the barcode with his mobile device, and see the more detailed information on how to perform the required operator action. Alternatively, the message is configured as radio frequency data to be transmitted by the equipment using near field communication (NFC) technology to a mobile device having an NFC receiver.
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Citations
19 Claims
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1. A computerized method for providing enhanced help messages for equipment operation, the method comprising:
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automatically detecting an error condition in a device having a processor; determining, with the processor, that the error condition requires operator action; selecting, with the processor, a message indicating operator action corresponding to the error condition; configuring the message to include a scannable barcode, the scannable barcode being generated to include a website link to a website having more detailed information to assist an operator in performing the operator action; and displaying the message on a screen. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computerized system for providing enhanced help messages for equipment operation, the system comprising:
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a device having a processor, the processor configured to operate to; automatically detect an error condition in the device; determine that the error condition requires operator action; select an error message to provide to an operator; configure the message to include a scannable barcode, the scannable barcode being generated to include a website link to a website having more detailed information to assist an operator in performing the operator action; and a screen coupled to the processor and configured for displaying the message provided by the processor. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A computerized method for providing enhanced help messages for equipment operation, the method comprising:
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automatically detecting an error condition in a device having a processor; determining, with the processor, that the error condition requires operator action; selecting, with the processor, a message indicating operator action corresponding to the error condition; configuring the message to include an encoded RF message, the encoded RF message being generated to include a website link to a website having more detailed information to assist an operator in performing the operator action; and transmitting the message with an RF transmitter on the equipment.
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19. A computerized system for providing enhanced help messages for equipment operation, the system comprising:
a device having a processor, the processor configured to operate to; automatically detect an error condition in the device; determine that the error condition requires operator action; select an error message to provide to an operator; configure the message to include an encoded RF message, the encoded RF message being generated to include a website link to a website having more detailed information to assist an operator in performing the operator action; and a transmitter coupled to the processor and configured for transmitting the message.
Specification