METHODS, APPARATUSES AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING CONTENT TO USERS IN A COLLABORATIVE WORKSPACE SYSTEM

• US 20130167039A1
• Filed: 12/19/2012
• Published: 06/27/2013
• Est. Priority Date: 12/21/2011
• Status: Abandoned Application

• Current Assignee: Ninian Solutions Limited
• Original Assignee: Ninian Solutions Limited
• Inventors: HOWELL, Jonathan, COOPER, Ian
• Application Number:
  US13/719,960
• Publication Number:
  US 20130167039A1
• Time in Patent Office: Days
• US Class Current: 715/748
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9536 Search customisation based on social or collaborative filtering
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services

Abstract

A system and method and computer program product for the operation thereof to configure the system for delivering content to users of a collaborative workspace. The system comprising: servers configured to be capable of communicating with a plurality of user-operated client devices over a network and to provide a collaborative workspace service by hosting collaborative workspaces accessible by a plurality of users of said client devices, wherein the collaborative workspace service provides users with access to user-generated content and wherein the one or more servers have access to user data pertaining to the users of the collaborative workspace, the servers being configured to be operable to perform at least one of: generating content identification data indicative of items of user-generated content accessible using the collaborative workspace service; and monitoring the interaction of a user with user-generated content accessible using the collaborative workspace service and generating collaboration data indicative thereof.

Claims

1. A system for delivering content to users of a collaborative workspace, comprising;

one or more servers configured to be capable of communicating with a plurality of user-operated client devices over a network and to provide a collaborative workspace service by hosting one or more collaborative workspaces accessible by a plurality of users of said client devices, wherein the collaborative workspace service provides users with access to user-generated content and wherein the one or more servers have access to user data pertaining to the users of the collaborative workspace,

the one or more servers being configured to be operable to perform at least one of;

generating content identification data indicative of items of user-generated content accessible using the collaborative workspace service; and

monitoring the interaction of a user with user-generated content accessible using the collaborative workspace service and generating collaboration data indicative thereof;

the system further comprising;

a recommendation engine in logical communication with said one or more servers, the recommendation engine being operable to parse one or more of said content identification data, said collaboration data and said user data to determine, for respective users of the collaborative workspace service, recommended items of said user-generated content to which each respective user may need to have access;

wherein the one or more servers are further configured to be operable to transmit, for each user, at least some of that user'"'"'s recommended items of user-generated content to one or more client devices operated by that user.

2. The system of claim 1, wherein the workspaces are partitioned such that content that is accessible by users in a first workspace is inaccessible to users in a second workspace, and vice-versa.

3. The system of claim 1, wherein the respective client device(s) of the determined user(s) stores the transmitted items of user-generated content so as to mirror the hosting of the user-generated content by the collaborative workspace service.

4. The system of claim 1, wherein the content identification data comprises term vector data produced from the user-generated content.

5. The system of claim 1, wherein the at least one of said content identification data, collaboration data and user data is parsed using user-based collaborative filtering.

6. The system of claim 1, wherein the at least one of said content identification data, collaboration data and user data is parsed using item-based collaborative filtering.

7. The system of claim 1, wherein the recommendation engine is further operable to generate a list of said recommended items of user-generated content for each user of the collaborative workspace service, based on the parsing of the at least one of said content identification data, collaboration data and user data.

8. The system of claim 7, wherein the list of said recommended items of user-generated content is ranked in order of likelihood that the user may need to have access to the items.

9. The system of claim 7, wherein each user-operated client device is configured to be operable to request, from the one or more servers, the list of recommended items of user-generated content for the respective user of the client device.

10. The system of claim 7, wherein each user-operated client device is configured to be operable to parse the list of recommended items for said user and communicate to the one or more servers which items from the list to transmit.

11. The system of claim 10, wherein each user-operated client device determines which items from the list to transmit in accordance with a local storage allocation on said client device.

12. The system of claim 1, further comprising a storage in logical communication with the one or more servers for storing the user-generated content.

13. The system of claim 12, wherein said storage also stores at least one of the content identification data, the collaboration data and the user data.

14. The system of claim 1, wherein each user-operated client device configured to be operable to periodically communicate with the one or more servers to synchronise updated items of user-generated content between the client device and the one or more collaborative workspaces.

16. A computer program product comprising instructions which when executed by data processing apparatus causes the apparatus to be configured to be operable in accordance with the server comprised in the system of claim 1.

15. A computer-implemented method of delivering content to users of a collaborative workspace service hosted by one or more servers that are configured to be capable of communicating with a plurality of user-operated client devices over a network and to provide a collaborative workspace service by hosting one or more collaborative workspaces accessible by a plurality of users of said client devices, wherein the collaborative workspace service provides users with access to user-generated content and wherein the one or more servers have access to user data pertaining to the users of the collaborative workspace service, the method comprising the steps of:

performing, at the server, at least one of;

generating content identification data indicative of items of user-generated content accessible using the collaborative workspace service; and

monitoring the interaction of a user with user-generated content accessible using the collaborative workspace service and generating collaboration data indicative thereof;

the method further comprising;

parsing, at a recommendation engine in logical communication with the server, one or more of said content identification data, said collaboration data or said user data to determine, for respective users of the collaborative workspace service, recommended items of said user-generated content to which each respective user may need to have access;

and transmitting, for each user, at least some of that user'"'"'s recommended items of user-generated content to one or more of the respective client device(s) operated by that determined user.

17. A client device operable to receive content from a collaborative workspace, the client device being configured to be capable of communicating with one or more servers configured to provide a collaborative workspace service by the server hosting one or more collaborative workspaces accessible by a plurality of users of said client devices, wherein the collaborative workspace service provides users with access to user-generated content and wherein the server has access to user data pertaining to the users of the collaborative workspace,

the client device being configured to receive from the one or more servers at least some of a user'"'"'s recommended items of user-generated content determined by a recommendation engine in logical communication with said one or more servers, the recommendation engine being operable to parse one or more of content identification data indicative of items of user-generated content accessible using the collaborative workspace service;

collaboration data indicative of the interaction of a user with user-generated content accessible using the collaborative workspace service; and

said user data to determine, for respective users of the collaborative workspace service, recommended items of said user-generated content to which each respective user may need to have access.

18. The client device of claim 17, wherein the client device is configured to be operable to periodically communicate with the one or more servers to synchronise updated items of user-generated content between the client device and the one or more collaborative workspaces.

19. The client device of claim 17, wherein the client device is configured to store the received items of user-generated content so as to mirror the hosting of the user-generated content by the collaborative workspace service.

20. The client device of claim 17, wherein the client device is configured to be operable to request, from the one or more servers, a list of recommended items of user-generated content for the respective user of the client device.

21. The client device of claim 20, wherein the client device is configured to be operable to parse the list of recommended items for said user and communicate to the one or more servers which items from the list to transmit.

22. The client device of claim 21, wherein the client device determines which items from the list to transmit in accordance with a local storage allocation on said client device.

24. A computer program product comprising instructions which when executed by data processing apparatus causes the apparatus to be configured to be operable in accordance with the client device of claim 17.

23. A computer-implemented method of operating a client device to receive content from a collaborative workspace, the client device being configured to be capable of communicating with one or more servers configured to provide a collaborative workspace service by the server hosting one or more collaborative workspaces accessible by a plurality of users of said client devices, wherein the collaborative workspace service provides users with access to user-generated content and wherein the server has access to user data pertaining to the users of the collaborative workspace,

the method comprising receiving, from the one or more servers, at least some of a user'"'"'s recommended items of user-generated content determined by a recommendation engine in logical communication with said one or more servers, the recommendation engine being operable to parse one or more of content identification data indicative of items of user-generated content accessible using the collaborative workspace service;

collaboration data indicative of the interaction of a user with user-generated content accessible using the collaborative workspace service; and

said user data to determine, for respective users of the collaborative workspace service, recommended items of said user-generated content to which each respective user may need to have access.