ENHANCED PRINTER FUNCTIONALITY WITH DYNAMIC IDENTIFIER CODE

• US 20130169996A1
• Filed: 12/28/2012
• Published: 07/04/2013
• Est. Priority Date: 12/30/2011
• Status: Abandoned Application

• Current Assignee: ZIH Corp. (Zebra Technologies Corporation)
• Original Assignee: ZIH Corp. (Zebra Technologies Corporation)
• Inventors: McLeod, Robert, Sholdt, Cabel, Schwan, Martin, Millman, Michael S., VanHuis, James
• Application Number:
  US13/729,552
• Publication Number:
  US 20130169996A1
• Time in Patent Office: Days
• US Class Current: 358/3.28
• CPC Class Codes: G03G 15/502 relating to the structure of the control menu, e.g. pop-up menus, help screens
• CPC Class Codes: G03G 15/5075 Remote control machines, e.g. by a host
• CPC Class Codes: G03G 15/55 Self-diagnostics; Malfunction or lifetime display
• CPC Class Codes: G06F 11/0733 in a data processing system embedded in an image processing device, e.g. printer, facsimile, scanner
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3086 where the reporting involves the use of self describing data formats, i.e. metadata, markup languages, human readable formats
• CPC Class Codes: G06F 11/327 Alarm or error message display
• CPC Class Codes: G06F 3/1204 resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data
• CPC Class Codes: G06F 3/1205 resulting in increased flexibility in print job configuration, e.g. job settings, print requirements, job tickets
• CPC Class Codes: G06F 3/1229 Printer resources management or printer maintenance, e.g. device status, power levels
• CPC Class Codes: G06F 3/1254 Automatic configuration, e.g. by driver
• CPC Class Codes: G06F 3/1288 in client-server-printer device configuration
• CPC Class Codes: G06F 3/1294 Status or feedback related to information exchange
• CPC Class Codes: G06F 3/1297 Printer code translation, conversion, emulation, compression; Configuration of printer parameters
• CPC Class Codes: G06K 15/02 using printers
• CPC Class Codes: G06K 7/1092 sensing by means of TV-scanning
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display
• CPC Class Codes: H04N 1/00244 with a server, e.g. an internet server fax-servers or the like for store and forward H04N1/324
• CPC Class Codes: H04N 1/00307 with a mobile telephone apparatus constructional features of portable telephone sets H04M1/0202; mobile radio systems H04W84/00
• CPC Class Codes: H04N 1/00326 : with a data reading, recognizing or recording apparatus, e.g. with a bar-code apparatus arrangements for the associated working of recording or reproducing apparatus with related apparatus G11B31/00
• CPC Class Codes: H04N 1/00334 : with an apparatus processing barcodes or the like arrangements for sensing record carriers G06K7/00
• CPC Class Codes: H04N 2201/0084 : Digital still camera

Abstract

An apparatus may comprise a code output device and a processor configured to detect a first apparatus condition indication, generate a first dynamic identifier code representative of a first apparatus condition in response to detecting the first apparatus condition indication, output the first dynamic identifier code to the code output device, detect a second apparatus condition indication, generate a second dynamic identifier code representative of a second apparatus condition in response to detecting the second apparatus condition indication, wherein the second dynamic identifier code is different than the first dynamic identifier code, and output the second dynamic identifier code to the code output device. Associated methods, computer program products, and systems are also provided.

Claims

1. An apparatus comprising:

a code output device; and

a processor configured to;

detect a first apparatus condition indication,

generate a first dynamic identifier code representative of a first apparatus condition in response to detecting the first apparatus condition indication,

output the first dynamic identifier code to the code output device,

detect a second apparatus condition indication,

generate a second dynamic identifier code representative of a second apparatus condition in response to detecting the second apparatus condition indication, wherein the second dynamic identifier code is different than the first dynamic identifier code, and

output the second dynamic identifier code to the code output device.

2. The apparatus of claim 1, wherein the code output device is a display configured to display the first dynamic identifier code and the second dynamic identifier code, the at least one of the first dynamic identifier code and the second dynamic identifier code being readable by a code reading device.

3. The apparatus of claim 1, wherein the code output device is a printer mechanism configured to print the first dynamic identifier code and the second dynamic identifier code, the at least one of the first dynamic identifier code and the second dynamic identifier code being readable by a code reading device.

4. The apparatus of claim 1, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

5. The apparatus of claim 1, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

6. The apparatus of claim 1, wherein the processor is further configured to receive information indicative of an amount of a printer media supply.

7. The apparatus of claim 1, wherein the processor is further configured to:

receive printer media supply identification data corresponding to a printer media supply identification from a printer media supply; and

authenticate the printer media supply based at least in part on the identification data.

8. The apparatus of claim 1, wherein the processor is further configured to receive a signal indicating a printer media jam.

9. The apparatus of claim 1, wherein the processor is further configured to receive printhead temperature data corresponding to a printhead temperature.

10. The apparatus of claim 1, wherein the processor is further configured to receive a signal indicating a printhead failure.

11. The apparatus of claim 1, wherein the processor is further configured to receive printer motor temperature data corresponding to a printer motor temperature.

12. The apparatus of claim 1, wherein the processor is further configured to receive a signal indicating a printer motor failure.

13. The apparatus of claim 1 further comprising:

a communication module configured to;

transmit data associated with the first apparatus condition,

receive data associated with the first dynamic identifier code,

transmit data associated with the second apparatus condition, and

receive data associated with the second dynamic identifier code; and

an input/output module configured to;

receive a user input, and

cause information corresponding to the user input to be provided to the processor.

14. The apparatus of claim 13, wherein the communication module is further configured to communicate with a code reading device.

15. The apparatus of claim 13, wherein the communication module is further configured to communicate with a remote computing device.

16. The apparatus of claim 13, wherein the communication module is further configured to communicate with a second apparatus of claim 1.

17. The apparatus of claim 13, wherein the processor is further configured to generate at least one of a first dynamic identifier code and a second dynamic identifier code based at least in part on the information corresponding to the user input.

18. The apparatus of claim 17, wherein the user input may correspond to a request for the settings of the apparatus.

19. The apparatus of claim 17, wherein the user input may correspond to a request for technical support contact information.

20. The apparatus of claim 17, wherein the user input may correspond to a request for printer identification information.

21. A method comprising:

detecting a first apparatus condition indication;

generating a first dynamic identifier code representative of a first apparatus condition in response to detecting the first apparatus condition indication;

providing the first dynamic identifier code to a code output device;

detecting a second apparatus condition indication;

generating a second dynamic identifier code representative of a second apparatus condition in response to detecting the second apparatus condition indication, wherein the second dynamic identifier code is different than the first dynamic identifier code; and

providing the second dynamic identifier code to the code output device.

22. A method according to claim 21, wherein providing the first dynamic identifier code further comprises displaying a first image associated with the first dynamic identifier code, and wherein providing the second dynamic identifier code further comprises displaying a second image associated with the second dynamic identifier code.

23. A method according to claim 21, wherein providing the first dynamic identifier code further comprises printing a first image associated with the first dynamic identifier code, and wherein providing the second dynamic identifier code further comprises printing a second image associated with the second dynamic identifier code.

24. A method according to claim 21, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

25. A method according to claim 21, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

26. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving information indicative of an amount of a printer media supply.

27. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving printer media supply identification data corresponding to a printer media supply identification from a printer media supply, and authenticating the printer media supply based at least in part on the identification data.

28. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving a signal indicating a printer media jam.

29. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving printhead temperature data corresponding to a printhead temperature.

30. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving a signal indicating a printhead failure.

31. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving printer motor temperature data corresponding to a printer motor temperature.

32. A method according to claim 21, wherein detecting at least one of a first apparatus condition indication and a second apparatus condition indication further comprises receiving a signal indicating a printer motor failure.

33. A method according to claim 21 further comprising:

receiving a user input, and

causing information corresponding to the user input to be provided to a processor.

34. A method according to claim 33, wherein generating at least one of a first dynamic identifier code and a second dynamic identifier code further comprises generating at least one of the first dynamic identifier code and the second dynamic identifier code based at least in part on the information corresponding to the user input.

35. A method according to claim 33, wherein the user input may correspond to a request for the settings of the printer.

36. A method according to claim 33, wherein the user input may correspond to a request for technical support contact information.

37. A method according to claim 33, wherein the user input may correspond to a request for printer identification information.

38. An apparatus comprising:

a code acquisition module configured to capture a first image associated with a first dynamic identifier code representative of a first apparatus condition and a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

a communications module configured to communicate with at least one of a server and a printer;

a display; and

a processor configured to;

receive a first user message associated with the first apparatus condition,

output the first user message to the display,

receive a second user message associated with the second apparatus condition, and

output the second user message to the display.

39. The apparatus of claim 38 further comprising a memory storing:

the first user message associated with the first apparatus condition;

the second user message associated with the second apparatus condition; and

a user identity data.

40. The apparatus of claim 38, wherein a first image data corresponds to the first image associated with the first dynamic identifier code, and a second image data corresponds to the second image associated with the second dynamic identifier code, the apparatus further comprising an input/output module configured to:

receive a user input; and

cause information corresponding to the user input to be provided to the processor.

41. The apparatus of claim 40, wherein the communication module is further configured to:

transmit data associated with the user input, and

receive data associated with the user input.

42. The apparatus of claim 41, wherein the user input may correspond to a request for the settings of the printer.

43. The apparatus of claim 41, wherein the user input may correspond to a request for technical support contact information.

44. The apparatus of claim 41, wherein the user input may correspond to a request for printer identification information.

45. The apparatus of claim 41, wherein the communication module is further configured to communicate with a second printer.

46. The apparatus of claim 41, wherein the code acquisition module is further configured to capture the first image associated with a first dynamic identifier code and a second image associated with a second dynamic identifier code, wherein the second dynamic identifier code is different than the first dynamic identifier code, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is based at least in part on the data associated with the user input.

47. The apparatus of claim 38, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

48. The apparatus of claim 38, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

49. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to information indicative of an amount of a printer media supply.

50. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to printer media supply identification verification information.

51. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printer media jam.

52. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to printhead temperature data corresponding to a printhead temperature.

53. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printhead failure.

54. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to printer motor temperature data corresponding to a printer motor temperature.

55. The apparatus of claim 38, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printer motor failure.

56. The apparatus of claim 38, wherein at least one of the first user message and the second user message may differ from another based at least in part on the user identity data stored within the memory.

57. The apparatus of claim 38, wherein the display is configured to display a media corresponding to media data captured by the code acquisition module, wherein the media data may comprise at least one of a first image data, a second image data, and video data.

58. The apparatus of claim 57, wherein the display is further configured to provide an augmented reality identifying at least one printer feature associated with at least one of the first apparatus condition and the second apparatus condition.

59. An apparatus comprising:

a code acquisition module configured to capture a first image associated with a first dynamic identifier code representative of a first apparatus condition and a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

a memory storing;

a first user message associated with the first apparatus condition,

a second user message associated with the second apparatus condition, and

a user identity data;

a display; and

a processor configured to;

extract first apparatus condition data from the first image associated with the first dynamic identifier code;

retrieve the first user message from memory in response to extracting the first apparatus condition data;

output the first user message to the display;

extract second apparatus condition data from the second image associated with the second dynamic identifier code;

retrieve the second user message from memory in response to extracting the second apparatus condition data; and

output the second user message to the display.

60. The apparatus of claim 59 further comprising:

an input/output module configured to;

receive a user input, and

cause information corresponding to the user input to be provided to the processor; and

a communications module configured to;

transmit data associated with the user input, and

receive data associated with the user input.

61. The apparatus of claim 60, wherein the communications module is further configured to communicate with at least one printer.

62. The apparatus of claim 60, wherein the user input may correspond to a request for the settings of the printer.

63. The apparatus of claim 60, wherein the user input may correspond to a request for printer identification information.

64. The apparatus of claim 60, wherein the communication module is further configured to communicate with a second printer.

65. The apparatus of claim 59, wherein the code acquisition module is further configured to capture the first image associated with the first dynamic identifier code representative of the first apparatus condition and the second image associated with the second dynamic identifier code representative of the second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is based at least in part on the data associated with the user input.

66. The apparatus of claim 59, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

67. The apparatus of claim 59, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

68. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to information indicative of an amount of a printer media supply.

69. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to printer media supply identification verification information.

70. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printer media jam.

71. The apparatus of claim 59, wherein at least one of a first user message and a second user message corresponds to printhead temperature data corresponding to a printhead temperature.

72. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printhead failure.

73. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to printer motor temperature data corresponding to a printer motor temperature.

74. The apparatus of claim 59, wherein at least one of the first user message and the second user message corresponds to a signal indicating a printer motor failure.

75. The apparatus of claim 59, wherein at least one of the first user message and the second user message may differ from another based at least in part on the user identity data stored within the memory.

76. The apparatus of claim 59, wherein the display is configured to display a media corresponding to media data captured by the code acquisition module, wherein the media data may comprise at least one of a first image data, a second image data, and video data.

77. The apparatus of claim 76, wherein the display is further configured to provide an augmented reality identifying at least one printer feature associated with at least one of the first apparatus condition and the second apparatus condition.

78. An apparatus comprising:

a communications module configured to communicate with at least one of a code reading device and a printer device;

a memory storing;

at least one user identity associated with the code reading device,

a first user message associated with a first apparatus condition, and

a second user message associated with a second apparatus condition,

wherein the first apparatus condition corresponds with a first dynamic identifier code, and the second apparatus condition correspond with a second dynamic identifier code,

wherein the second dynamic identifier code is different than the first dynamic identifier code; and

a processor configured to;

receive a first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition,

extract first apparatus condition data from the first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition,

retrieve the first user message from memory in response to extracting the first apparatus condition data,

cause the first user message to be transmitted,

receive a second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition,

extract second apparatus condition data from the second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition,

retrieve the second user message from memory in response to extracting the second apparatus condition data, and

cause the second user message to be transmitted.

79. The apparatus of claim 78, wherein the processor is configured to receive at least one of the first image data and the second image data from the code reading device via the communications module.

80. The apparatus of claim 78, wherein the processor is configured to cause the first user message and the second user message to be transmitted to the code reading device via the communications module.

81. The apparatus of claim 78, wherein the processor is further configured to retrieve at least one of the first user message and the second user message based at least in part on at least one of the user identity, first image data, and second image data.

82. An apparatus comprising:

a communications module configured to communicate with at least one of a code reading device and a printer device;

a memory storing;

at least one user identity associated with the code reading device,

a first user message associated with a first apparatus condition, and

a second user message associated with a second apparatus condition,

wherein the first apparatus condition corresponds with a first dynamic identifier code, and the second apparatus condition correspond with a second dynamic identifier code,

wherein the second dynamic identifier code is different than the first dynamic identifier code;

an identifying code processor configured to;

extract first apparatus condition data from a first image data corresponding to a first image associated with the first dynamic identifier code representative of the first apparatus condition,

retrieve the first user message from memory in response to extracting the first apparatus condition data,

extract second apparatus condition data from a second image data corresponding to a second image associated with the second dynamic identifier code representative of the second apparatus condition,

retrieve the second user message from memory in response to extracting the second apparatus condition data; and

a processor configured to;

receive the first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition,

receive the second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition,

cause the first user message to be transmitted, and

cause the second user message to be transmitted.

83. A method comprising:

capturing a first image associated with a first dynamic identifier code representative of a first apparatus condition;

extracting a first apparatus condition data from the first image associated with the first dynamic identifier code;

retrieving data associated with a first apparatus condition solution in response to extracting the first apparatus condition data;

causing an apparatus with a first apparatus condition to resolve the first apparatus condition by at least causing the data associated with the first apparatus condition solution to be transmitted to the apparatus;

capturing a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

extracting the second apparatus condition data from the second image associated with the second dynamic identifier code; and

retrieving data associated with a second apparatus condition solution in response to extracting the second apparatus condition data.

84. A method according to claim 83 further comprising:

receiving a user input; and

causing information corresponding to the user input to be provided to a communications module.

85. A method according to claim 84 further comprising:

causing data associated with the user input to be transmitted to a printer; and

receiving data associated with the user input from the printer.

86. A method according to claim 85, wherein the user input may correspond to a request for the settings of the printer.

87. A method according to claim 86 further comprising causing data associated with the settings of the printer to be transmitted to a second printer.

88. A method according to claim 84, wherein the user input may correspond to a request for technical support contact information.

89. A method according to claim 84, wherein the user input may correspond to a request for printer identification information.

90. A method according to claim 83, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

91. A method according to claim 83, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

92. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is indicative of an amount of a printer media supply.

93. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer media supply identification.

94. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a signal indicating a printer media jam.

95. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printhead temperature.

96. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printhead failure.

97. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer motor temperature.

98. A method according to claim 83, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer motor failure.

99. A method according to claim 83 further comprising:

retrieving a first user message from a memory in response to at least one of extracting the first apparatus condition data and a user identity;

providing the first user message to a display;

retrieving a second user message from a memory in response to at least one of extracting the second apparatus condition data and the user identity; and

providing the second user message to a display.

100. A method according to claim 83 further comprising causing an apparatus with a second apparatus condition to resolve the second apparatus condition by at least causing the data associated with the second apparatus condition solution to be transmitted to the apparatus.

101. A method comprising:

capturing a first image associated with a first dynamic identifier code representative of a first apparatus condition;

causing a user identity data corresponding to the user identity to be transmitted to a server;

causing a first image data corresponding to the first image to be transmitted to the server;

receiving a first user message associated with the first apparatus condition;

providing the first user message to a display;

capturing a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

causing a second image data corresponding to the second image to be transmitted to the server;

receiving a second user message associated with the second apparatus condition; and

providing the second user message to a display.

102. A method according to claim 101 further comprising:

receiving a user input; and

causing information corresponding to the user input to be provided to a communications module.

103. A method according to claim 102 further comprising:

causing data associated with the user input to be transmitted to at least one of a printer and the server; and

receiving data associated with the user input from at least one of the printer and the server.

104. A method according to claim 103, wherein the user input may correspond to a request for the settings of the printer.

105. A method according to claim 104, further comprising causing data associated with the settings of the printer to be transmitted to a second printer.

106. A method according to claim 103, wherein the user input may correspond to a request for technical support contact information.

107. A method according to claim 103, wherein the user input may correspond to a request for printer identification information.

108. A method according to claim 101, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a linear symbology code.

109. A method according to claim 101, wherein at least one of the first dynamic identifier code and the second dynamic identifier code is a two dimensional symbology code.

110. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is indicative of an amount of a printer media supply.

111. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer media supply identification.

112. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a signal indicating a printer media jam.

113. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printhead temperature.

114. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printhead failure.

115. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer motor temperature.

116. A method according to claim 101, wherein at least one of the first apparatus condition and the second apparatus condition is associated with a printer motor failure.

117. A method comprising:

receiving user identity data;

receiving a first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

extracting first apparatus condition data from the first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

retrieving the first user message from memory in response to at least one of extracting the first apparatus condition data and receiving the user identity data;

causing the first user message to be transmitted to a code reading device;

receiving a second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

extracting second apparatus condition data from the second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

retrieving the second user message from memory in response to at least one of extracting the second apparatus condition data and receiving the user identity data; and

causing the second user message to be transmitted.

118. A method according to claim 117, wherein receiving at least one of the first image data, the second image data, and the user data from the code reading device further comprises receiving at least one of the first image data, the second image data, and the user data via a communications module.

119. A method according to claim 117, wherein causing at least one of the first user message and the second user message to be transmitted to the code reading device further comprises causing at least one of the first user message and the second user message to be transmitted via a communications module.

120. A method comprising:

receiving a first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

extracting first apparatus condition data from the first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

retrieving the first user message from memory in response to at least one of extracting the first apparatus condition data;

causing the first user message to be transmitted to a code reading device;

receiving a second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

extracting second apparatus condition data from the second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

retrieving the second user message from memory in response to extracting the second apparatus condition data; and

causing the second user message to be transmitted.

121. A method according to claim 120, wherein receiving at least one of the first image data and the second image data from the code reading device further comprises receiving at least one of the first image data and the second image data via a communications module.

122. A method according to claim 120, wherein causing at least one of the first user message and the second user message to be transmitted to the code reading device further comprises causing at least one of the first user message and the second user message to be transmitted via a communications module.

123. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program instructions stored therein, the computer-readable program instructions comprising program instructions configured to cause an apparatus to perform a method comprising:

detecting a first apparatus condition indication;

generating a first dynamic identifier code representative of a first apparatus condition in response to detecting the first apparatus condition indication;

providing the first dynamic identifier code to a code output device;

detecting a second apparatus condition indication;

generating a second dynamic identifier code representative of a second apparatus condition in response to detecting the second apparatus condition indication, wherein the second dynamic identifier code is different than the first dynamic identifier code; and

providing the second dynamic identifier code to the code output device.

124. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program instructions stored therein, the computer-readable program instructions comprising program instructions configured to cause an apparatus to perform a method comprising:

capturing a first image associated with a first dynamic identifier code representative of a first apparatus condition;

causing a user identity data corresponding to the user identity to be transmitted to a server;

causing a first image data corresponding to the first image to be transmitted to the server;

receiving a first user message associated with the first apparatus condition;

providing the first user message to a display;

capturing a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

causing a second image data corresponding to the second image to be transmitted to the server;

receiving a second user message associated with the second apparatus condition; and

providing the second user message to a display.

125. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program instructions stored therein, the computer-readable program instructions comprising program instructions configured to cause an apparatus to perform a method comprising:

capturing a first image associated with a first dynamic identifier code representative of a first apparatus condition;

extracting a first apparatus condition data from the first image associated with the first dynamic identifier code;

retrieving data associated with a first apparatus condition solution in response to extracting the first apparatus condition data;

causing an apparatus with a first apparatus condition to resolve the first apparatus condition by at least causing the data associated with the first apparatus condition solution to be transmitted to the apparatus;

capturing a second image associated with a second dynamic identifier code representative of a second apparatus condition, wherein the second dynamic identifier code is different than the first dynamic identifier code;

extracting the second apparatus condition data from the second image associated with the second dynamic identifier code; and

retrieving data associated with a second apparatus condition solution in response to extracting the second apparatus condition data.

126. A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program instructions stored therein, the computer-readable program instructions comprising program instructions configured to cause an apparatus to perform a method comprising:

receiving user identity data;

receiving a first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

extracting first apparatus condition data from the first image data corresponding to the first image associated with the first dynamic identifier code representative of the first apparatus condition;

retrieving the first user message from memory in response to at least one of extracting the first apparatus condition data and receiving the user identity data;

causing the first user message to be transmitted to a code reading device;

receiving a second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

extracting second apparatus condition data from the second image data corresponding to the second image associated with the second dynamic identifier code representative of the second apparatus condition;

retrieving the second user message from memory in response to at least one of extracting the second apparatus condition data and receiving the user identity data; and

causing the second user message to be transmitted.

127. A system comprising:

an apparatus comprising;

a code output device,

a processor configured to;

detect a first apparatus condition indication,

generate a first dynamic identifier code representative of a first apparatus condition in response to detecting the first apparatus condition indication,

output the first dynamic identifier code to the code output device,

detect a second apparatus condition indication,

generate a second dynamic identifier code representative of a second apparatus condition in response to detecting the second apparatus condition indication, wherein the second dynamic identifier code is different than the first dynamic identifier code, and

output the second dynamic identifier code to the code output device; and

a code reading device comprising;

an image capture device configured to capture a first image associated with the first dynamic identifier code and a second image associated with the second dynamic identifier code,

a memory storing a first user message associated with the first apparatus condition and a second user message associated with the second apparatus condition,

a display, and

a processor configured to;

extract first apparatus condition data from the first image associated with the first dynamic identifier code,

retrieve the first user message from memory in response to extracting the first apparatus condition data,

output the first user message to the display,

extract second apparatus condition data from the second image associated with the second dynamic identifier code,

retrieve the second user message from memory in response to extracting the second apparatus condition data, and

output the second user message to the display.