Methods, Systems, and Products for Security Systems

• US 20130170489A1
• Filed: 02/22/2013
• Published: 07/04/2013
• Est. Priority Date: 08/07/2009
• Status: Active Grant

• Current Assignee: SimpliSafe Incorporated (Hellman & Friedman LLC)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Hicks, John Alson III
• Granted Patent: US 9,246,740 B2
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: G08B 25/004 Alarm propagated along alternative communication path or using alternative communication medium according to a hierarchy of available ways to communicate, e.g. if Wi-Fi not available use GSM
• CPC Class Codes: H04L 61/106 across networks, e.g. mapping telephone numbers to data network addresses
• CPC Class Codes: H04L 65/1059 End-user terminal functionalities specially adapted for real-time communication
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/40 Support for services or applications

Abstract

Methods, systems, and products notify of alarms in security systems. An alarm message is received from a security system associated with a network address. The network address is associated to a notification address. A Voice-over Internet Protocol call to the notification address is initiated over a data network to alert of an alarm from a security system.

Claims

1. A method, comprising:

receiving an alarm message sent from a security system to a server, the security system associated with an Internet protocol address;

querying a database for the Internet protocol address, the database associating Internet protocol addresses to notification addresses;

retrieving a notification address from the database that is associated with the Internet protocol address; and

sending a notification from the server to the notification address to alert of an alarm from the security system.

2. The method according to claim 1, further comprising assigning an agent to the call.

3. The method according to claim 1, further comprising obtaining an alarm code from the alarm message.

4. The method according to claim 1, further comprising obtaining a physical street address from the alarm message.

5. The method according to claim 1, wherein retrieving the notification address further comprises retrieving a communications address associated with the Internet protocol address.

6. The method according to claim 1, further comprising playing prerecorded script to alert of the alarm from the security system.

7. The method according to claim 1, further comprising extracting the Internet protocol address from the alarm message.

8. A system, comprising:

a processor; and

memory for storing code that when executed causes the processor to perform operations, the operations comprising;

receiving an alarm code sent from a security system;

querying a database for the alarm code, the database associating alarm codes to notification addresses;

retrieving a notification address from the database that is associated with the alarm code; and

sending a notification to the notification address to alert of an alarm from the security system.

9. The system according to claim 8, wherein the operations further comprise assigning an agent to the call.

10. The system according to claim 8, wherein the operations further comprise retrieving sensor information describing a sensor associated with the alarm code.

11. The system according to claim 8, wherein the operations further comprise obtaining a physical street address from the alarm message.

12. The system according to claim 8, wherein the operations further comprise retrieving a communications address associated with the alarm code.

13. The system according to claim 8, wherein the operations further comprise playing prerecorded script to alert of the alarm from the security system.

14. The system according to claim 8, wherein the operations further comprise receiving an alarm message sent from the security system.

15. A memory storing instructions that when executed cause a processor to perform operations, the operations comprising:

receiving an alarm code sent from a security system;

querying a database for the alarm code, the database associating alarm codes to notification addresses;

retrieving a notification address from the database that is associated with the alarm code; and

sending a notification to the notification address to alert of an alarm from the security system.

16. The memory according to claim 15, wherein the operations further comprise assigning an agent to the call.

17. The memory according to claim 15, wherein the operations further comprise retrieving sensor information describing a sensor associated with the alarm code.

18. The memory according to claim 15, wherein the operations further comprise obtaining a physical street address from the alarm message.

19. The memory according to claim 15, wherein the operations further comprise retrieving a communications address associated with the alarm code.

20. The memory according to claim 15, wherein the operations further comprise playing prerecorded script to alert of the alarm from the security system.