MEDICAL KIOSK AND METHOD OF USE
First Claim
1. A medical kiosk having a modular configuration and designed to provide tele-med services to a user, said medical kiosk including a user video conferencing system, said user video conferencing system designed to enable the user to have a real-time or near real-time tele-conference with a medical provider located remotely from said medical kiosk, said user video conferencing system including a first and second video screens, a camera, and a microphone, said first video screen designed to display said medical provider during a video conference between said user and said medical provider, said second video screen being a touch screen that enables said user to enter information regarding said tele-med services.
8 Assignments
0 Petitions
Accused Products
Abstract
A medical kiosk designed to provide tele-med services, check-in services, and/or prescription services for a user. The medical kiosk can include a user video conferencing system that is designed to enable the user to have a real-time or near real-time tele-conference with a medical provider located remotely from the medical kiosk.
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Citations
23 Claims
- 1. A medical kiosk having a modular configuration and designed to provide tele-med services to a user, said medical kiosk including a user video conferencing system, said user video conferencing system designed to enable the user to have a real-time or near real-time tele-conference with a medical provider located remotely from said medical kiosk, said user video conferencing system including a first and second video screens, a camera, and a microphone, said first video screen designed to display said medical provider during a video conference between said user and said medical provider, said second video screen being a touch screen that enables said user to enter information regarding said tele-med services.
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13. A method for providing a real-time or near real-time tele-conference with a medical provider located remotely from a medical kiosk and a patient located at the medical kiosk, said method comprising the steps of:
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a. providing a medical kiosk; b. providing an attendant application, an appointment application, a provider application, a schedule system, a patient portal, medical adherence application, an administrator application, and/or a provider portal, said attendant application includes software and/or hardware that enables the attendant to
1) monitor, modify and/or cancel existing appointments for a medical kiosk,
2) monitor whether a patient requires assistance,
3) monitor and/or assistant a patient during registration with the medical kiosk,
4) provide procedures and/or check lists for the medical assistant, and/or
5) provide information on the status of the medical kiosk, said attendant application can include one or more functions selected from the group consisting of a) displaying one or more appointment fields of a patient, said appointment fields can include one or more fields selected from the group consisting of time of appointment, patient name, medical provider name, status of appointment and action of attendant, b) checking-in a patient, c) cancelling and/or rescheduling an appointment, d) entering notes about a visit, e) entering notes about a canceled and/or rescheduled visit, f) viewing notes from a medical provider about a patient, g) printing a visit summary, h) allowing the medical attendant to associate an emergency clean-up with a patient appointment, i) allowing medical assistant to view appointment information, j) allowing medical assistant to validate patient IDs, k) allowing medical assistant to validate patient insurance, l) allowing medical assistant to reschedule or cancel an appointment, m) allowing medical assistant to perform the sanitization process for the medical kiosk, n) allowing medical assistant to select the patient records, o) allowing medical assistant to enter in and/or scan ID and/or insurance information, p) providing notice of instructions and/or policies to be given to a patient, q) allowing medical assistant to update patient information, r) allowing medical assistant to enter payment and/or copay information and/or payments for the patient visit, s) displaying a list of sanitation protocols and/or procedures, and t) allowing medical assistant to activate automatic sanitation process, said patient appointment application can include one or more functions selected from the group consisting of
1) enabling a patient to identify themselves as a new and/or returning patient,
2) enabling a patient to schedule a new appointment, verify a previously confirmed appointment and/or cancel an appointment,
3) welcoming a patient that has already scheduled an appointment,
4) providing the patient with a privacy policy associated with the use of the medical kiosk,
5) providing the patient with terms of service policy associated with the use of the medical kiosk,
6) requesting information as to why the patient is using the patient registration system,
7) requesting the patient to enter a password, phone number, pin number, name, email address, address, date or birth and/or sex to identify the patient,
8) requesting the patient to verify if the patient is at least a certain age,
9) requesting the patient to identify one or more symptoms that the patient is experiencing in which the patient is seeking medical assistance,
10) requesting the patient to answer one or more follow-up questions after the patient enters the one or more symptoms,
11) informing the patient to seek an in-person visit by a medical provider after the patient has identified one or more symptoms that the patient is experiencing,
12) requesting the patient to identify one or more known allergies of the patient,
13) requesting the patient to identify one or more known medical conditions of the patient,
14) requesting the patient to identify one or more past medical procedures that have been performed on the patient,
15) requesting the patient to identify one or more medications the patient is taking,
16) asking the patient if the patient has medical insurance,
17) requesting the patient to enter in the medical insurance information and/or to scan the insurance card,
18) requesting the patient to make a copay based the medical insurance or to fully pay for the medical visit,
19) allowing the patient to request assistance,
20) listing one or more days and/or times that the medical kiosk is available for use by the patient,
21) verifying all of the required information and optional payment has been made by the patient by displaying information on a screen, printing out verification for the patient, emailing verification to patient, texting verification to the patient and/or leaving a voicemail of verification for the patient,
22) allowing a patient to update information,
23) storing information in a patient file,
24) navigating the patient through the vitals capture process,
25) navigating the patient through the patient consultation, and
26) navigating the patient through a survey, said provider application is designed to have one or more features selected from the group consisting of a) enabling a medical provider display appointment information, b) enabling a medical provider display patient information, c) enabling a medical provider view and/or modify visit information, d) enabling a medical provider perform the consultation with the patient, and e) enabling a medical provider utilize one or more medical devices in the medical kiosk, said provider application can include one or more functions selected from the group consisting of
1) enabling the medical provider to view appointments that have been completed by the medical provider or are in in progress for a certain day,
2) enable the medical provider to view appointments that have been made for a future time,
3) enable the medical provider to display one or more types of patient appointment information, said patient appointment information including information selected from the group consisting of time of appointment, patient names, status of appointment, patient started the registration process but has not yet been approved for payment, patient has been checked-in, appointment has started and vitals are being collected, vitals have been collected and the video consultation is in-progress, video consultation has been completed and medical provider completion is pending, and appointment has been completed,
4) enable the medical provider to display a record about a patient, such record information selected from the group consisting of patient name, patient date of birth, patient sex, patient symptoms, patient medical conditions, date of last visit, diagnosis, allergies, medications, prior visit record of patient, and medical records of patient,
5) enable the medical provider to notify the medical attendant that the patient requires assistance,
6) enable the medical provider to limit access to a patient'"'"'s information,
7) enable the medical provider to refuse an appointment that has been created for the medical provider,
8) enable the medical provider to begin the conference with the patient once the patient is ready in the medical kiosk,
9) enable the medical provider to view the patient on the medical provider'"'"'s screen,
10) enable the medical provider to cause an end to the consultation with the patient,
11) allow the medical provider to view the patient records, including the vitals capture process that has occurred or is occurring in the medical kiosk,
12) enable the medical provider to modify a patient'"'"'s record,
13) enable the medical provider add and/or remove medication, medical conditions, allergies and/or symptoms information in the patient'"'"'s record,
14) enable the medical provider to enter notes about a patient, diagnoses for a patient, and/or follow-up care for a patient,
15) enable the medical provider to control access to and/or activate one or more medical devices in the medical kiosk,
16) enable the medical provider to view the results from the use of one or more medical devices that have been used by the patient,
17) enable the medical provider to create a visit summary for a patient,
18) enable the medical provider to create a prescription for a patient,
19) enable the medical provider to provide one or more visit documents and/or other types of documents to the patient,
20) enable the medical provide to contact another medical provide and optionally allow the primary medical provider to view the other medical provider on the provider screen and/or enable the other medical provider to be viewed by the patient,
21) enable the medical provider to engage a translator to facilitate communication between the patient and medical provider, and
22) enable the medical provider to contact a third party to obtain information about and/or authorization for a patient using the medical kiosk, said scheduling system can include one or more functions selected from the group consisting of
1) enabling a patient to select a particular medical provider,
2) making an appointment on a medical kiosk at a particular time and place,
3) enabling a patient to select a medical provider or type of medical provider based on the particular need of the patient,
4) locating available locations of medical kiosks,
5) enabling a patient to enter information about the patient,
6) checking past, current and/or future appointments of the patient regarding use of the medical kiosk,
7) entering a partial or full payment for use of the medical kiosk,
8) entering medical insurance information,
9) making payment information,
10) enabling a patient to request assistance,
11) enabling a patient to enter consents and/or consent forms, and
12) enabling the patient to receive reminders about the appointment, said patient portal including one or more functions selected from the group consisting of
1) allowing a patient to locate an available medical kiosk,
2) allowing a patient to schedule an appointment with the medical kiosk,
3) allowing a patient to pre-register symptoms and/or reasons for visit,
4) allowing a patient to set and/or cancel an appointment with the medical kiosk,
5) allowing a patient to receive reminders and/or updates regarding appointments for the medical kiosk,
6) allowing a patient to obtain information about medical kiosk availability,
7) allowing a patient to obtain information about certain medical provider availability,
8) allowing a patient to obtain information about the available medical provider,
9) allowing a patient to enable the selection of a certain medical provider and/or medical provider in a certain field of medicine,
10) allowing a patient to obtain map information, address information and/or hours of operation information regarding a selected medical kiosk,
11) allowing a patient to locate the closest kiosk and/or kiosk availability for a certain medical provider and/or medical provider in a certain field of medicine,
12) allowing a patient to presubmit and/or preclear medical insurance,
13) allowing a patient to submit payment information,
14) allowing a patient to receive information on payment status,
15) allowing a patient to receive information on insurance coverage,
16) allowing a patient to receive appointment reminders and/or updates,
17) allowing a patient to receive prescription information,
18) allowing a patient to submit payment information for medical visit and/or prescription,
19) allowing a patient to answer surveys regarding the use of the medical kiosk, and
20) allowing a patient to receive medication reminders, said medical adherence application is designed to reduce medication errors, said medical adherence application including one or more functions selected from the group consisting of
1) reminding patients to take their meds,
2) automatically creating a log when the patient takes their medication,
3) tracking a patient'"'"'s compliance to taking their medication on time,
4) providing automatic progress reports,
4) referring the patient to a pharmacist to answer any questions and/or for additional consultation,
5) automatically enroll the patient in a e-script network, which network sends their prescriptions to the pharmacy of their choice,
6) assisting in improving patient outcomes and/or satisfaction,
7) being designed to be used on a screen in the medical kiosk, and/or on a computer screen and/or mobile device,
8) allowing a patient to speak to a pharmacist,
9) allowing a patient to change medication alerts
9) providing information to a patient about various medical condition,
10) allowing the patient to check medication order status,
11) allowing the patient to refill prescriptions,
12) allowing patient to transfer prescriptions to a pharmacy,
13) providing patient with information about recommended dosages of medication,
14) providing information to patient regarding period for taking medications,
15) providing patient with information regarding frequency for taking medications,
16) providing information to patient regarding information about medications,
17) providing information to patient regarding generic brands available for medications,
18) allowing a patient to request an appointment to speak with a medical provider,
19) allowing the patient to enter compliance information regarding medication usage by patient,
20) providing patient with medication alerts,
21) allowing the patient to change medication alerts,
22) allowing the patient to select how information will be sent to patient, and
23) providing the patient with medication guidelines and/or medical plans, said an administrator application allowing a medical administrator to remotely access one or more components of the medical kiosk, said administrator application including one or more functions selected from the group consisting of
1) allowing remote access to one or more medical devices in the medical kiosk,
2) allowing remote access to one or more computers in the medical kiosk,
3) allowing remote access to one or more routers in the medical kiosk,
4) allowing remote access to one or more displays on the medical kiosk,
5) allowing diagnostics to be executed from a remote location on one or more electronic components in the medical kiosk,
6) allowing the rebooting and/or reinitializing from a remote location of one or more electronic components in the medical kiosk,
7) allowing for review of the current and/or past status from a remote location of one or more electronic components in the medical kiosk,
8) allowing remote access to one or more power supplies in the medical kiosk,
9) allowing remote access to one or more servers in the medical kiosk,
10) allowing remote access to one or more harddrives in the medical kiosk,
11) allowing hardware and/or software updates to be remotely sent and/or loaded onto one or more electronic components in the medical kiosk, and
12) allowing software to be loaded onto and/or removed from one or more electronic components in the medical kiosk, said provider portal can include one or more functions selected from the group consisting of
1) allowing a medical provider to access another medical provider,
2) enabling two or more medical providers to be simultaneously viewed and/or heard by the patient in the medical kiosk,
3) enabling the medical provider to switch to a new medical provider such that only the new medical provider is not viewed by the patient in the medical kiosk, and
4) allowing a second medical provider to listen and/or communicate with the patient in the medical kiosk. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23)
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Specification