PRIORITIZING SOCIAL ACTIVITY POSTINGS
First Claim
1. A computer-implemented method performed by a system of one or more computers, the method comprising:
- receiving a request for prioritized social activity postings, the request being associated with a company identifier;
identifying a plurality of social activity postings available to a plurality of users on a social activity system of one or more computers, each social activity posting associated with a user identifier;
for each social activity posting, matching the user identifier associated with the social activity posting with a customer identifier associated with the company identifier and determining a respective priority rating for the social activity posting using configuration information associated with the customer identifier;
ranking the social activity postings in order of the respective priority ratings; and
providing the social activity postings in the ranked order of the respective priority ratings.
2 Assignments
0 Petitions
Accused Products
Abstract
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for prioritizing social activity postings. In one aspect, a method includes receiving a request for prioritized social activity postings, the request being associated with a company identifier. Social activity postings are identified. The social activity postings are available to users on a social activity system of one or more computers, and each social activity posting is associated with a user identifier. For each social activity posting, the user identifier associated with the social activity posting is matched with a customer identifier associated with the company identifier. A respective priority rating is determined for the social activity posting using configuration information associated with the customer identifier.
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Citations
21 Claims
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1. A computer-implemented method performed by a system of one or more computers, the method comprising:
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receiving a request for prioritized social activity postings, the request being associated with a company identifier; identifying a plurality of social activity postings available to a plurality of users on a social activity system of one or more computers, each social activity posting associated with a user identifier; for each social activity posting, matching the user identifier associated with the social activity posting with a customer identifier associated with the company identifier and determining a respective priority rating for the social activity posting using configuration information associated with the customer identifier; ranking the social activity postings in order of the respective priority ratings; and providing the social activity postings in the ranked order of the respective priority ratings. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An apparatus comprising instructions embodied on a tangible, non-transitory computer-readable media, the instructions operable when executed to cause a computing system to perform operations comprising:
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receiving a request for prioritized social activity postings, the request being associated with a company identifier; identifying a plurality of social activity postings available to a plurality of users on a social activity system of one or more computers, each social activity posting associated with a user identifier; and for each social activity posting, matching the user identifier associated with the social activity posting with a customer identifier associated with the company identifier and determining a respective priority rating for the social activity posting using configuration information associated with the customer identifier. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A computing system, comprising one or more memory modules, one or more processors, and instructions stored on one or more of the memory modules and operable when executed with the one or more processors to perform operations comprising:
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receiving a request for prioritized social activity postings, the request being associated with a company identifier; identifying a plurality of social activity postings available to a plurality of users on a social activity system of one or more computers, each social activity posting associated with a user identifier; and for each social activity posting, matching the user identifier associated with the social activity posting with a customer identifier associated with the company identifier and determining a respective priority rating for the social activity posting using configuration information associated with the customer identifier.
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Specification