SYSTEM AND METHOD FOR INTEGRATING SOCIAL AND LOYALTY PLATFORMS

• US 20130185131A1
• Filed: 07/18/2012
• Published: 07/18/2013
• Est. Priority Date: 07/18/2011
• Status: Abandoned Application

• Current Assignee: Intertec Systems LLC
• Original Assignee: Intertec Systems LLC
• Inventors: Sinha, Pradeep, Halbe, Devdatta
• Application Number:
  US13/552,469
• Publication Number:
  US 20130185131A1
• Time in Patent Office: Days
• US Class Current: 705/14.27
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A method may to authorize a loyalty integration service with a social platform may include transmitting an authorization screen to a user terminal. The authorization screen may include a request to grant a loyalty integration service (LIS) user application access to an identifier of a user on a social platform. The method may further comprise receiving authorization from the user indicating the LIS user application can access the identifier of the user. Then, based on receiving the authorization, the identification of the user on the social platform may be linked with a member identifier associated with the user on a loyalty program. Further, on the user terminal, a dashboard to the user may be presented within the LIS user application. The dashboard may include offers customized for the user based on the user'"'"'s social data in the social network and loyalty data in the loyalty program.

Claims

1. A method to authorize a loyalty integration service with a social platform, the method comprising:

transmitting an authorization screen to a user terminal, the authorization screen including a request to grant a loyalty integration service (LIS) user application access to an identifier of a user on a social platform;

receiving authorization from the user indicating the LIS user application can access the identifier of the user;

based on receiving the authorization, linking the identification of the user on the social platform with a member identifier associated with the user on a loyalty program; and

presenting on the user terminal, within the LIS user application, a dashboard to the user, the dashboard including offers customized for the user based on the user'"'"'s social data in the social network and loyalty data in the loyalty program.

2. The method of claim 1, further comprising:

transmitting a user interface for display to the user terminal before presenting the authorization screen, the user interface including a challenge question for verifying a user'"'"'s identity; and

receiving a response from the user terminal with an answer to the challenge question.

3. The method of claim 1, further comprising:

transmitting a communication message to a user, the communication including a the link, which when activated, presents the authorization screen to the user.

4. The method of claim 3, wherein the link is encoded with the member identifier.

5. The method of claim 3, wherein linking the identification of the user on the social platform with a member identifier associated with the user on a loyalty program link comprises:

determining the member identification by retrieving it from the link.

6. The method of claim 1, wherein the LIS user application is at least partially hosted from the social platform.

7. The method of claim 1, wherein the dashboard presents a point total of the user with respect to the loyalty program.

8. A non-transitory computer-readable medium comprising instructions, which when executed by at least one processor, cause the at least one processor to perform a method, the method comprising:

transmitting an authorization screen to a user terminal, the authorization screen including a request to grant a loyalty integration service (LIS) user application access to an identifier of a user on a social platform;

receiving authorization from the user indicating the LIS user application can access the identifier of the user;

based on receiving the authorization, linking the identification of the user on the social platform with a member identifier associated with the user on a loyalty program; and

presenting on the user terminal, within the LIS user application, a dashboard to the user, the dashboard including offers customized for the user based on the user'"'"'s social data in the social network and loyalty data in the loyalty program.

9. The non-transitory computer-readable medium of claim 8, the method further comprising:

transmitting a user interface for display to the user terminal before presenting the authorization screen, the user interface including a challenge question for verifying a user'"'"'s identity; and

receiving a response from the user terminal with an answer to the challenge question.

10. The non-transitory computer-readable medium of claim 8, the method further comprising:

transmitting a communication message to a user, the communication including a the link, which when activated, presents the authorization screen to the user.

11. The non-transitory computer-readable medium of claim 10, wherein the link is encoded with the member identifier.

12. The non-transitory computer-readable medium of claim 10, wherein linking the identification of the user on the social platform with a member identifier associated with the user on a loyalty program link comprises determining the member identification by retrieving it from the link.

13. The non-transitory computer-readable medium of claim 8, wherein dashboard presents a point total of the user with respect to the loyalty program.

14. The non-transitory computer-readable medium of claim 8, wherein the LIS user application is at least partially hosted from the social platform.

15. A system comprising:

a presentation module configured to;

transmit an authorization screen to a user terminal, the authorization screen including a request to grant a loyalty integration service (LIS) user application access to an identifier of a user on a social platform;

receive authorization from the user indicating the LIS user application can access the identifier of the user;

a linking module configured to, based on receiving the authorization, link the identification of the user on the social platform with a member identifier associated with the user on a loyalty program; and

wherein the presentation module is further configured to present on the user terminal, within the LIS user application, a dashboard to the user, the dashboard including offers customized for the user based on the user'"'"'s social data in the social network and loyalty data in the loyalty program.

16. The system of claim 15, further comprising a communications module configured to transmit a communication message to a user, the communication including a the link, which when activated, presents the authorization screen to the user.

17. The system of claim 16, further comprising an encoding module configured to encode the link with the member identifier.

18. The system of claim 17, wherein the encoding module is configured to encode the link with an identifier of the loyalty program.

19. The system of claim 15, wherein the LIS user application is at least partially hosted from the social platform.

20. The system of claim 15, wherein the dashboard presents a point total of the user with respect to the loyalty program.