MOBILE DEVICE DISPLAY CONTENT BASED ON SHAKING THE DEVICE

• US 20130187850A1
• Filed: 03/08/2013
• Published: 07/25/2013
• Est. Priority Date: 03/09/2012
• Status: Active Grant

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Inventors: Schulz, Egan, Chu, Peter, Metral, Max Edward
• Granted Patent: US 9,639,174 B2
• Time in Patent Office: Days
• US Class Current: 345/156
• CPC Class Codes: G06F 1/1694 the I/O peripheral being a single or a set of motion sensors for pointer control or gesture input obtained by sensing movements of the portable computer
• CPC Class Codes: G06F 3/017 Gesture based interaction, e.g. based on a set of recognized hand gestures interaction based on gestures traced on a digitiser G06F3/04883
• CPC Class Codes: G06F 3/03 Arrangements for converting the position or the displacement of a member into a coded form

Abstract

When a user shakes a mobile device, such as a smart phone, new content is shown on the display of the mobile device. In one embodiment, the content depends on the page or location the user is currently on within the mobile app or mobile browser page and can depend also on the history or experience level of the user.

Claims

1. A system comprising:

a memory storing information about user accounts; and

one or more hardware processors in communication with the memory, wherein the one or more processor is configured for;

receiving, by a service provider, information from a mobile device in response to the mobile device being shaken by a user; and

providing content, in response to the mobile device being shaken, to a display on the mobile device.

2. The system of claim 1, wherein the one or more hardware processors is further configured for determining, from the information, the content to provide to the mobile device.

3. The system of claim 1, wherein the content comprises an option to send feedback.

4. The system of claim 1, wherein the content comprises help information.

5. The system of claim 4, wherein the help information is provided any time the mobile device is shaken.

6. The system of claim 1, wherein the information comprises one or more device phone number, device ID, a page or location in an app the user is viewing when the device is shaken, an amount of time the user has been on a particular page or location in an app when the device is shaken, a location of the device when the device is shaken, a time and/or day when the device is shaken, a physical environment at the time the device is shaken that is detectable by the phone, a state of other applications including SMS, notifications, emails, running apps when the device is shaken, merchant information associated with an app or page the user is viewing, and information associated with the user of the device.

7. The system of claim 1, wherein the content is based, at least in part, on an experience level of the user with the service provider.

8. The system of claim 1, wherein the one or more hardware processors is further configured for determining whether the mobile device was shaken intentionally by the user.

9. A method of processing information from a mobile device, comprising:

receiving, by a hardware processor of a service provider, information from a mobile device in response to the mobile device being shaken by a user; and

providing content, in response to the mobile device being shaken, to a display on the mobile device.

10. The method of claim 9, further comprising determining, from the information, the content to provide to the mobile device.

11. The method of claim 9, wherein the content comprises an option to send feedback.

13. The method of claim 9, wherein the content comprises help information.

14. The method of claim 9, further comprising determining whether the mobile device was shaken intentionally by the user.

15. The method of claim 9, wherein the information comprises one or more device phone number, device ID, a page or location in an app the user is viewing when the device is shaken, an amount of time the user has been on a particular page or location in an app when the device is shaken, a location of the device when the device is shaken, a time and/or day when the device is shaken, a physical environment at the time the device is shaken that is detectable by the phone, a state of other applications including SMS, notifications, emails, running apps when the device is shaken, merchant information associated with an app or page the user is viewing, and information associated with the user of the device.

16. The method of claim 9, wherein the content is based, at least in part, on an experience level of the user with the service provider.

17. A non-transitory machine-readable medium comprising a plurality of machine-readable instructions which when executed by one or more processors of a server are adapted to cause the server to perform a method comprising:

receiving, by a service provider, information from a mobile device in response to the mobile device being shaken by a user; and

providing content, in response to the mobile device being shaken, to a display on the mobile device.

18. The non-transitory machine-readable medium of claim 17, wherein the method further comprises determining, from the information, the content to provide to the mobile device.

19. The non-transitory machine-readable medium of claim 17, wherein the content comprises an option to send feedback.

20. The non-transitory machine-readable medium of claim 17, wherein the content comprises help information.

21. The non-transitory machine-readable medium of claim 17, wherein the method further comprises determining whether the mobile device was shaken intentionally by the user.

22. The non-transitory machine-readable medium of claim 17, wherein the information comprises one or more device phone number, device ID, a page or location in an app the user is viewing when the device is shaken, an amount of time the user has been on a particular page or location in an app when the device is shaken, a location of the device when the device is shaken, a time and/or day when the device is shaken, a physical environment at the time the device is shaken that is detectable by the phone, a state of other applications including SMS, notifications, emails, running apps when the device is shaken, merchant information associated with an app or page the user is viewing, and information associated with the user of the device.

23. The non-transitory machine-readable medium of claim 17, wherein the content is based, at least in part, on an experience level of the user with the service provider.