SYSTEMS AND METHODS FOR ENABLING ACCESS TO EMERGENCY SERVICES
First Claim
1. A method, comprising:
- recording receipt of an emergency event when a connection to a network is unavailable; and
transmitting a message indicating that the emergency event has occurred through the network in response to determining that the connection has become available.
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Accused Products
Abstract
Systems and methods for providing a user with access to emergency services are described. A cable modem/multimedia terminal adapter employing voice over internet protocol (VoIP) can be configured to provide access to emergency services during periods of unavailability of a connection to a network due to software upgrades of the cable modem/multimedia terminal adapter or a VoIP handset, a power outage or a malfunction of the cable modem/multi-media terminal adapter or the VoIP handset. Access to emergency services can be provided through the use of a dedicated button on the cable modem/multimedia terminal adapter and the use of dedicated hardware in the cable modem/multimedia terminal adapter that is configured to initiate operation when a connection to the network is unavailable.
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Citations
20 Claims
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1. A method, comprising:
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recording receipt of an emergency event when a connection to a network is unavailable; and transmitting a message indicating that the emergency event has occurred through the network in response to determining that the connection has become available. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A network communication system comprising:
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a network interface for connecting to a network; and a controller connected to the network interface and configured to determine the availability of a network connection, to record receipt of an emergency event when a connection to the network is unavailable, and to direct the network interface to transmit a message indicating that the emergency event has occurred in response to determining that the connection has become available. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A system comprising:
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a telephone handset; and a network terminal configured to connect the telephone handset to a network and to enable communications using voice over interne protocol, the network terminal further comprising; a user-interface configured to receive an indication of an emergency event as an alternative to receiving the indication via the telephone handset if communication capability via the telephone handset is unavailable, and a controller configured to direct the terminal to transmit, over the network, a message indicating that the emergency event has occurred.
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19. A method comprising:
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servicing a plurality of calls in accordance with a maximum-lines-in-use constraint; determining that at least one of the plurality of calls is for contacting at least one emergency service provider while a number of calls serviced is at the maximum-lines-in-use constraint; disconnecting at least one of the calls serviced; and opening at least one call connection to contact at least one emergency service provider. - View Dependent Claims (20)
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Specification