KIOSK FOR PROVIDING INSURANCE SERVICES AND PRODUCTS
First Claim
1. An apparatus for facilitating insurance-related transactions, comprising:
- a kiosk with a computing device in electronic communication with a primary touch-screen display, a wired or wireless router or communication device, a cash acceptance and dispensing device, a magnetic stripe/barcode reader, and a printer;
wherein said computing device comprises a processor or microprocessor coupled to a computer memory;
further wherein said processor or microprocessor is programmed to perform at least one of the following steps;
provide an insurance quote;
bind an insurance policy;
orreceive payment on an insurance policy.
1 Assignment
0 Petitions
Accused Products
Abstract
A public access kiosk that provides direct, real-time communication between customers and licensed insurance agents, customer service representatives, or other insurance company representatives or agents. Communication may be voice only, with or without an avatar, but also may comprise face-to-face video. The kiosk is connected to the Internet or other network, thereby providing voice, video, and other data to be transmitted in real time and providing around-the-clock, automated (semi or fully) self-service, with an option for a fully supported, face-to-face in-office agency experience. The kiosk may be used to provide insurance and other services, including but not limited to providing a “lightning quote” for insurance in five minutes or less, and in some variations, in 60 seconds or less. A “lightning quote” also may be provided through the Internet or a web site, or other means.
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Citations
20 Claims
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1. An apparatus for facilitating insurance-related transactions, comprising:
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a kiosk with a computing device in electronic communication with a primary touch-screen display, a wired or wireless router or communication device, a cash acceptance and dispensing device, a magnetic stripe/barcode reader, and a printer; wherein said computing device comprises a processor or microprocessor coupled to a computer memory; further wherein said processor or microprocessor is programmed to perform at least one of the following steps; provide an insurance quote; bind an insurance policy;
orreceive payment on an insurance policy. - View Dependent Claims (2, 4, 5, 6, 7, 8, 9)
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10. A non-transitory computer-readable storage medium with an executable program stored thereon, wherein the program instructs a processor or microprocessor to perform the following steps:
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prompting a user to provide identification information; automatically retrieving insurance-related information based upon the identification information; automatically calculating an insurance quote based upon said insurance-related information within approximately 60 seconds or less of initiating the calculation; and providing the insurance quote to the user. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A computer-implemented method of providing an insurance quote to a user, comprising the steps of:
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prompting, using a processor or microprocessor in electronic communication with a computing device, a user to provide identification information; automatically retrieving insurance-related information based upon the identification information; automatically calculating, using the processor or microprocessor, an insurance quote based upon said insurance-related information within approximately 60 seconds or less of initiating the calculation; and providing the insurance quote to the user. - View Dependent Claims (17, 18, 19, 20)
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Specification