POINT-OF-SALE (POS) DIRECT SUPPORT OF SELF-CHECKOUT
First Claim
1. A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors configured to execute the method, comprising:
- creating a first interface associated with a first mode of operation for a checkout station;
associating the first interface with a first workflow for first actions to perform in response to first selections made on the first interface during the first mode of operation;
creating a second interface associated with a second mode of operation for the checkout station;
associating the second interface with a second workflow for second actions to perform in response to second selections made on the second interface during the second mode of operation; and
porting the first and second interfaces and the first and second workflows to the checkout station.
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Accused Products
Abstract
Techniques for Point-Of-Sale (POS) direct support of Self Checkout (SCO) are provided. A checkout station is configured with software to support two different interfaces and workflows: one interface and workflow supporting SCO on the checkout station and the other interface and the other workflow supporting assisted checkout operation. The checkout station can be dynamically switched between the two modes of operation, such that the checkout station is usable within an enterprise for both cashier assisted operations for customers and for self-service checkout operations performed by customers without assistance.
21 Citations
20 Claims
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1. A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors configured to execute the method, comprising:
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creating a first interface associated with a first mode of operation for a checkout station; associating the first interface with a first workflow for first actions to perform in response to first selections made on the first interface during the first mode of operation; creating a second interface associated with a second mode of operation for the checkout station; associating the second interface with a second workflow for second actions to perform in response to second selections made on the second interface during the second mode of operation; and porting the first and second interfaces and the first and second workflows to the checkout station. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A processor-implemented method programmed in a non-transitory processor-readable medium and to execute on one or more processors configured to execute the method, comprising:
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configuring a checkout station to present a first interface associated with a first workflow for self-service operations by a customer; detecting an authorized command to switch from the self-service operations to cashier-assisted operations; halting the self-service operations and configuring the checkout station to present a second interface associated with a second workflow for the cashier-assisted operations; and initiating the second interface and the second workflow on the checkout station. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A system, comprising:
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a server having a mode configuring manager implemented in a non-transitory computer readable medium and that executes on the server; and a checkout station having a mode configuring agent implemented in a non-transitory computer readable medium and that executes on the checkout station; the mode configuring manager configured to port a first interface having a first workflow of operations and a second interface having a second workflow of operations to the checkout station, the mode configuring agent configured to determine when to initiate the first interface and the first workflow and when to initiate the second interface and the second workflow. - View Dependent Claims (20)
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Specification