MANAGING CROWDSOURCING ENVIRONMENTS

• US 20130197954A1
• Filed: 01/30/2012
• Published: 08/01/2013
• Est. Priority Date: 01/30/2012
• Status: Abandoned Application

• Current Assignee: WorkFusion, Inc.
• Original Assignee: Crowd Comtrol Software, Inc.
• Inventors: YANKELEVICH, Max, VOLKOV, Andrii
• Application Number:
  US13/360,940
• Publication Number:
  US 20130197954A1
• Time in Patent Office: Days
• US Class Current: 705/7.13
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/063118 Staff planning in a project environment
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0208 Trade or exchange of goods or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

One or more embodiments manage web-based crowdsourcing of tasks to an unrelated group of workers. An information set associated with a task to be crowdsourced is received from at least one customer that is associated with the task. This information set comprises at least a description of the task, a reward to be provided for completion of the task, and at least one adjudication rule for accepting a task result. At least one advertising campaign for the task is created based on the information set. The advertising campaign is published for access by a set of one or more worker systems. At least one task result associated with the task is received from at least one of the set of one or more of the worker systems. The task result is compared against the rule. Task results are received and compared to the adjudication rule until the rule is satisfied.

Claims

1. A method to manage web-based crowdsourcing of tasks to an unrelated group of workers, the method comprising:

receiving, by a processor on an information processing system from at least one customer associated with a task to be crowdsourced, an information set associated with the task, wherein the information set comprises at least;

a description of the task;

a reward to be provided for completion of the task; and

at least one adjudication rule for accepting a task result provided by workers participating in the task;

creating at least one advertising campaign for the task based on the information set;

publishing the advertising campaign for access by a set of one or more worker systems, wherein each of the one or more worker systems is used by at least one worker; and

repeating each of the following until the adjudication rule is satisfied;

receiving at least one task result associated with the task from at least one of the set of one or more of the worker systems; and

comparing the task result against the adjudication rule, wherein at least one of the above.

2. The method of claim 1, further comprising:

communicatively coupling, over a telecommunications network, at least one crowdsourcing management server to;

at least one customer file comprising the task; and

the set of one or more worker systems.

3. The method of claim 2, wherein the customer file is one of a database and an application.

4. The method of claim 2, wherein the least one crowdsourcing management server is further communicatively coupled to at least one payment system configured to manage providing rewards to workers using the worker systems for completed tasks in which the task results of the workers have been accepted by the customer.

5. The method of claim 1, further comprising:

selecting at least one quality metric based on the information received from the customer; and

identifying a set of one or more workers based on the quality metric,

wherein publishing the advertising campaign further comprises publishing the advertising campaign only to the set of one or more workers based on the quality metric.

6. The method of claim 5, wherein the at least one quality metric comprises at least one of:

an accuracy measurement of a worker'"'"'s previous task results;

an average completion task completion time associated with a worker; and

a worker'"'"'s performance with respect to other workers for at least one previous task.

7. The method of claim 1, further comprising

updating the advertising campaign after a period of time to change the reward;

and

re-publishing the advertising campaign for access by the set of one or more worker systems.

8. The method of claim 1, further comprising:

determining that a given period of time has passed since the advertising campaign has been published; and

republishing the advertising campaign to a new set of one or more worker systems, wherein the new set of one or more worker systems is larger than the set of one or more worker systems.

9. The method of claim 1, wherein the advertising campaign is published using at least one of a blog, a website, a text message, an email message, and a social media site.

10. The method of claim 1, wherein publishing the advertising campaign further comprises:

selecting the set of one or more worker systems based on personal information associated with each worker associated with the set of one or more worker systems, wherein the personal information is independent of any previous task completed by each worker.

11. The method of claim 10, wherein the personal information comprises at least one of gender, age, postal address, political party, spoken languages, and citizenship of the worker.

12. An information processing system configured to manage web-based crowdsourcing of tasks to an unrelated group of workers, the information processing system comprising:

a memory;

a processor communicatively coupled to the memory; and

a crowdsourcing manager communicatively coupled to the memory and the processor, wherein the crowdsourcing manager is configured to perform a method comprising;

receiving, from at least one customer associated with a task to be crowdsourced, an information set associated with the task, wherein the information set comprises at least;

a description of the task;

a reward to be provided for completion of the task; and

at least one adjudication rule for accepting a task result provided by workers participating in the task;

creating at least one advertising campaign for the task based on the information set;

publishing the advertising campaign for access by a set of one or more worker systems, wherein each of the one or more worker systems is used by at least one worker; and

repeating each of the following until the adjudication rule is satisfied;

receiving at least one task result associated with the task from at least one of the set of one or more of the worker systems; and

comparing the task result against the adjudication rule.

13. The information processing system of claim 12, wherein the method further comprises:

selecting at least one quality metric based on the information received from the customer; and

identifying a set of one or more workers based on the quality metric,

wherein publishing the advertising campaign further comprises publishing the advertising campaign only to the set of one or more workers based on the quality metric.

14. The information processing system of claim 13, wherein the at least one quality metric comprises at least one of:

an accuracy measurement of a worker'"'"'s previous task results;

an average completion task completion time associated with a worker; and

a worker'"'"'s performance with respect to other workers for at least one previous task.

15. The information processing system of claim 12, wherein the method further comprises

determining that a given period of time has passed since the advertising campaign has been published;

and

republishing the advertising campaign to a new set of one or more worker systems, wherein the new set of one or more worker systems is larger than the set of one or more worker systems.

16. A computer program product configured to managing web-based crowdsourcing of tasks to an unrelated group of workers, the computer program product comprising:

a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method, wherein the method comprises;

receiving, from at least one customer associated with a task to be crowdsourced, an information set associated with the task, wherein the information set comprises at least;

a description of the task;

a reward to be provided for completion of the task; and

at least one adjudication rule for accepting a task result provided by workers participating in the task;

creating at least one advertising campaign for the task based on the information set;

publishing the advertising campaign for access by a set of one or more worker systems, wherein each of the one or more worker systems is used by at least one worker; and

repeating each of the following until the adjudication rule is satisfied;

receiving at least one task result associated with the task from at least one of the set of one or more of the worker systems; and

comparing the task result against the adjudication rule.

17. The computer program product of claim 16, wherein the method further comprises:

selecting at least one quality metric based on the information received from the customer; and

identifying a set of one or more workers based on the quality metric,

wherein publishing the advertising campaign further comprises publishing the advertising campaign only to the set of one or more workers based on the quality metric.

18. The computer program product of claim 17, wherein the at least one quality metric comprises at least one of:

an accuracy measurement of a worker'"'"'s previous task results;

an average completion task completion time associated with a worker; and

a worker'"'"'s performance with respect to other workers for at least one previous task.

19. The computer program product of claim 16, wherein the method further comprises

determining that a given period of time has passed since the advertising campaign has been published;

and

republishing the advertising campaign to a new set of one or more worker systems, wherein the new set of one or more worker systems is larger than the set of one or more worker systems.

20. The computer program product of claim 16, wherein the advertising campaign is published using at least one of a blog, a website, a text message, an email message, and a social media site.