Job Estimate Development

• US 20130204797A1
• Filed: 02/08/2012
• Published: 08/08/2013
• Est. Priority Date: 02/08/2012
• Status: Abandoned Application

• Current Assignee: AutoVitals, Inc.
• Original Assignee: AutoVitals, Inc.
• Inventors: Kleinschmidt, Uwe, Gerlach, Ute, Rilov, Svatjoslav
• Application Number:
  US13/368,951
• Publication Number:
  US 20130204797A1
• Time in Patent Office: Days
• US Class Current: 705/306
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance

Abstract

A method for job estimate development includes receiving a custom image of a specific automobile, the image including a depiction of a subject of a proposed repair operation and obtaining estimate data for a proposed repair operation on the specific automobile, wherein the proposed repair corresponds to the image, the estimate data including parts costs and labor costs associated with the proposed repair operation. The method further includes obtaining a unit of educational content associated with the proposed repair operation, the unit of educational content pre-associated with the proposed repair operation and selected from a library of educational content, the unit of educational content including a visual depiction of the proposed repair operation and providing a repair cost estimate including the estimate data, the image and the unit of educational content to a customer for review prior to authorization of the proposed repair.

Claims

1. A method of job estimate development comprising:

receiving a custom image of a specific automobile, the image including a depiction of a subject of a proposed repair operation;

obtaining an estimate for a proposed repair operation on the specific automobile, wherein the proposed repair corresponds to the image, the estimate including parts costs and labor costs associated with the proposed repair operation;

obtaining a unit of educational content associated with the proposed repair operation, the unit of educational content pre-associated with the proposed repair operation and selected from a library of educational content, the unit of educational content including a visual depiction of the proposed repair operation; and

providing a repair cost estimate including the estimate data, the image and the unit of educational content to a customer for review prior to authorization of the proposed repair.

2. The method of claim 1 wherein the unit of educational content includes a narrated video of the proposed repair operation.

3. The method of claim 1 further comprising outputting the repair cost estimate as an electronic document suitable for email transmission to the customer.

4. The method of claim 1 further comprising receiving repair data including a description of the proposed repair operation along with the image.

5. The method of claim 4 wherein the estimate data is obtained automatically based upon the repair data.

6. The method of claim 1 wherein authorization is received from the customer via one of email and short message service text message.

7. Apparatus comprising a machine readable storage medium storing a program having instructions which when executed by a processor will cause the processor to:

receive a custom image of a specific automobile, the image including a depiction of a subject of a proposed repair operation;

obtain estimate data for a proposed repair operation on the specific automobile, wherein the proposed repair corresponds to the image, the estimate data including part costs and labor costs associated with the proposed repair operation;

obtain a unit of educational content associated with the proposed repair operation, the unit of educational content per-associated with the proposed repair operation and selected from a library of educational content, the unit of educational content including a visual depiction of the proposed repair operation; and

provide a repair cost estimate including the estimate data, the image and the unit of educational content to a customer for review prior to authorization of the proposed repair.

8. The apparatus of claim 7 wherein the unit of educational content includes a narrated video of the proposed repair operation.

9. The apparatus of claim 7 wherein the instructions will further cause the processor to output the repair cost estimate as an electronic document suitable for email transmission to the customer.

10. The apparatus of claim 7 wherein the instructions will further cause the processor to receive repair data including a description of the proposed repair operation along with the image.

11. The apparatus of claim 10 wherein the estimate data is obtained automatically based upon the repair data.

12. The apparatus of claim 7 wherein authorization is received from the customer via one of email and short message service text message.

13. The apparatus of claim 7 further comprising:

a network interface;

a processor;

a memory; and

wherein the processor and memory comprise circuits and software for performing the instructions on the storage medium.

14. A method of job estimate development comprising:

capturing an image of a specific automobile, the image including a depiction of a subject of a proposed repair operation;

transmitting the image and repair data including a description of the proposed repair operation to a data storage via a network;

obtaining estimate data for a proposed repair operation on the specific automobile using the repair data, the estimate data including part costs and labor costs associated with the proposed repair operation, wherein the proposed repair corresponds to the image;

obtaining a unit of educational content associated with the proposed repair operation using the repair data, the unit of educational content pre-associated with the proposed repair operation and selected from a library of educational content, the unit of educational content including a visual depiction of the proposed repair operation;

providing a repair cost estimate including the estimate data, the image, the description and the unit of educational content to a customer for review prior to authorization of the proposed repair operation.