COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR DEFINING GROUPS OF USERS OF AN ONLINE SOCIAL NETWORK

• US 20130205215A1
• Filed: 01/28/2013
• Published: 08/08/2013
• Est. Priority Date: 02/03/2012
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Dunn, Zachary J., Olsen, Joseph M.
• Application Number:
  US13/751,512
• Publication Number:
  US 20130205215A1
• Time in Patent Office: Days
• US Class Current: 715/738
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for defining groups of users of an online social network. An indication of an event associated with the online social network can be received. One or more parameters can be compared to an attribute of the event or of a designated user. When the attribute satisfies the one or more parameters, data indicating the designated user can be generated. In some implementations, the generated data is provided to a display device to indicate an addition or a removal of the designated user as a member of a group of the online social network. In some implementations, group membership data can be determined and stored to add or remove the designated user as one of the group members.

Claims

1. A computer implemented method for defining groups of users of an online social network, the method comprising:

receiving, at a computing device, an indication of an event associated with the online social network;

comparing one or more parameters to an attribute of the event or of a designated user, the parameters being stored on a storage medium of the online social network;

determining that the attribute satisfies the one or more parameters;

generating data indicating the designated user; and

providing the generated data to a display device configured to display a presentation in a user interface, the presentation indicating an addition or a removal of the designated user as one of a plurality of members of a group of the online social network, the group members identified by group membership data stored on a storage medium of the online social network.

2. The method of claim 1, wherein the event includes a request for a search for potential group members.

3. The method of claim 1, wherein the event includes one or more of:

the designated user joining or leaving a team, the designated user having or no longer having a role, the designated user having or no longer having a title, the designated user having or no longer having a badge, the designated user being situated or not situated at a geographic location, the designated user following or no longer following a person, the designated user being friends with or not being friends with a person, the designated user following or no longer following a record, the designated user following or no longer following an organization, a length of time of a relationship of the designated user with an entity, a status of the designated user, a status of an entity with which the designated user is associated, and a seniority of the designated user.

4. The method of claim 1, wherein the event includes receipt of one or more of:

a post, a comment, an attached file, an indication of personal preference, a status update, a user-submitted hyperlink, and an uploaded file.

5. The method of claim 1, wherein the parameters include one or more of:

a designated team, a designated role, a designated title, a designated badge, a designated expertise, a designated geographic location, a designated person, a designated number of persons, a designated record, a designated type of a record, a designated field of a record, a designated record update, a designated message, a designated type of a message, a designated feed, a designated feed item, a designated conversation thread, a designated organization, a designated entity, a relationship of the designated user with an entity, a length of time of a relationship of the designated user with an entity, the designated user having access to identified social network data, the designated user having access to identified customer relationship management (CRM) data, the designated user having a relationship to a person, a designated status, and a designated seniority.

6. The method of claim 1, wherein the parameters identify one or more of:

a character, a keyword, a topic, a phrase, a symbol, an expression, a command, a URL address, a hyperlink, a language, a threshold number of characters, a threshold number of words, a tag, a header, a document, a type of document, an image file, a video file, an audio file, a type of file, a time stamp, and a timeframe.

7. The method of claim 1, wherein user input data determines the one or more parameters.

8. The method of claim 1, wherein social network data determines the one or more parameters, the social network data including one or more of:

a record update, a post, a comment, an indication of a user'"'"'s personal preference, a status update, an uploaded file, and a hyperlink.

9. The method of claim 1, further comprising:

identifying a person having a relationship with the designated user; and

determining that the person is one of the group members.

10. The method of claim 1, further comprising:

accessing, at the computing device, a storage medium storing event data indicating events regarding users of the online social network.

11. The method of claim 1, further comprising:

identifying the group as being relevant to the event.

12. The method of claim 1, further comprising:

receiving user input data confirming the addition or the removal of the designated user.

13. The method of claim 1, further comprising:

providing an information update to a group feed, the information update indicating the addition or the removal of the designated user, the group feed configured to be displayed in a user interface on a display device.

14. The method of claim 1, further comprising:

updating the group membership data to indicate the addition or the removal of the designated user; and

storing the updated data on a storage medium of the online social network.

15. The method of claim 1, wherein the attribute includes information related to the event.

16. The method of claim 1, further comprising:

updating the one or more parameters to include the attribute of the event or of the designated user.

17. The method of claim 1, further comprising:

receiving, at the computing device, the one or more parameters.

18. The method of claim 17, wherein receiving the one or more parameters includes one or more of:

retrieving the one or more parameters from a database, and receiving user input data including the one or more parameters.

19. The method of claim 1, wherein the attribute is stored in a database in association with one or more of:

the group, a profile of the designated user, a job description of the designated user, a profile of a further user of the online social network, and a record.

20. The method of claim 1, wherein the group is associated with an organization being one of a plurality of tenants in a multi-tenant database environment.

21. The method of claim 1, wherein providing the generated data includes:

sending a network communication to a user device, the network communication including one or more of;

an email, a text message, a phone call, a message on an information feed, and a tweet.

22. A computer implemented method for defining groups of users of an online social network, the method comprising:

receiving, at a computing device, an indication of an event associated with the online social network;

comparing one or more parameters to an attribute of the event or of a designated user, the parameters being stored on a storage medium of the online social network;

determining that the attribute satisfies the one or more parameters;

determining, responsive to determining that the attribute satisfies the one or more parameters, group membership data indicating members of a group of the online social network to add or remove the designated user as one of the group members; and

storing the determined group membership data on a storage medium of the online social network.

23. The method of claim 22, further comprising:

providing at least a portion of the group membership data to a display device configured to display a presentation in a user interface, the presentation indicating the addition or the removal of the designated user.

24. The method of claim 22, further comprising:

identifying a person having a relationship with the designated user; and

determining that the person is one of the group members.

25. The method of claim 22, further comprising:

providing an information update to a group feed, the information update indicating the addition or the removal of the designated user, the group feed configured to be displayed in a user interface on a display device.

26. The method of claim 22, further comprising:

updating the one or more parameters to include the attribute of the event or of the designated user.

27. The method of claim 22, wherein the attribute is stored in a database in association with one or more of:

the group, a profile of the designated user, a job description of the designated user, a profile of a further user of the online social network, and a record.

28. One or more computing devices for defining groups of users of an online social network, the one or more computing devices comprising:

one or more processors operable to execute one or more instructions to;

receive, at a computing device, an indication of an event associated with the online social network,

compare one or more parameters to an attribute of the event or of a designated user, the parameters being stored on a storage medium of the online social network,

determine that the attribute satisfies the one or more parameters,

generate data indicating the designated user, and

provide the generated data to a display device configured to display a presentation in a user interface, the presentation indicating an addition or a removal of the designated user as one of a plurality of members of a group of the online social network, the group members identified by group membership data stored on a storage medium of the online social network.

29. The one or more computing devices of claim 28, the one or more processors operable to execute one or more instructions to:

provide at least a portion of the group membership data to a display device configured to display a presentation in a user interface, the presentation indicating the addition or the removal of the designated user.

30. The one or more computing devices of claim 28, the one or more processors operable to execute one or more instructions to:

identify a person having a relationship with the designated user, and

determine that the person is one of the group members.

31. The one or more computing devices of claim 28, the one or more processors operable to execute one or more instructions to:

provide an information update to a group feed, the information update indicating the addition or the removal of the designated user, the group feed configured to be displayed in a user interface on a display device.

32. The one or more computing devices of claim 28, the one or more processors operable to execute one or more instructions to:

update the one or more parameters to include the attribute of the event or of the designated user.

33. The one or more computing devices of claim 28, wherein the attribute is stored in a database in association with one or more of:

the group, a profile of the designated user, a job description of the designated user, a profile of a further user of the online social network, and a record.

34. One or more computing devices for defining groups of users of an online social network, the one or more computing devices comprising:

one or more processors operable to execute one or more instructions to;

receive, at a computing device, an indication of an event associated with the online social network,

compare one or more parameters to an attribute of the event or of a designated user, the parameters being stored on a storage medium of the online social network,

determine that the attribute satisfies the one or more parameters,

determine, responsive to determining that the attribute satisfies the one or more parameters, group membership data indicating members of a group of the online social network to add or remove the designated user as one of the group members, and

store the determined group membership data on a storage medium of the online social network.

35. A non-transitory computer-readable storage medium storing instructions executable by a computing device to perform a method for defining groups of users of an online social network, the method comprising:

receiving, at a computing device, an indication of an event associated with the online social network;

comparing one or more parameters to an attribute of the event or of a designated user, the parameters being stored on a storage medium of the online social network;

determining that the attribute satisfies the one or more parameters;

generating data indicating the designated user; and

providing the generated data to a display device configured to display a presentation in a user interface, the presentation indicating an addition or a removal of the designated user as one of a plurality of members of a group of the online social network, the group members identified by group membership data stored on a storage medium of the online social network.