SYSTEM AND METHOD FOR CONTENT-BASED RECOMMENDATIONS FOR PRIVATE NETWORK USERS

• US 20130218871A1
• Filed: 02/13/2013
• Published: 08/22/2013
• Est. Priority Date: 02/21/2012
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: McConnell, Jager, Peter, Ciara
• Application Number:
  US13/766,149
• Publication Number:
  US 20130218871A1
• Time in Patent Office: Days
• US Class Current: 707/722
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

Systems and methods are provided for content-based recommendations for private network users. A system identifies a topic of interest based on analyzing content with which a user interface associated with a private network has interactions. Interactions include the user interface creating content and/or the user interface indicating interest in content. The system identifies a source associated with the topic of interest based on analyzing content with which multiple user interfaces associated with the private network have multiple interactions. The source includes content associated with the topic of interest and/or a content creator associated with the topic of interest. The system outputs a recommendation for the user interface to access the source.

Claims

1. An apparatus for content-based recommendations for private network users, the apparatus comprising:

a processor; and

one or more stored sequences of instructions which, when executed by the processor, cause the processor to carry out the steps of;

identifying a topic of interest based on analyzing content with which a user interface associated with a private network has interactions, wherein the interactions comprise at least one of the user interface creating content and the user interface indicating interest in content;

identifying a source associated with the topic of interest based on analyzing content with which a plurality of user interfaces associated with the private network have a plurality of interactions, wherein the source comprises at least one of content associated with the topic of interest and a content creator associated with the topic of interest; and

outputting a recommendation for the user interface to access the source.

2. The apparatus of claim 1, wherein the user interface creating content comprises at least one of the user interface posting content, the user interface creating a content record, the user interface creating a content file, and the user interface sharing a content link;

and wherein the user interface indicating interest in content comprises at least one of the user interface indicating approval of content, the user interface sharing content, the user interface accessing content, and the user interface requesting recommendations based on accessed content.

3. The apparatus of claim 1, wherein content associated with the topic of interest comprises at least one of a post associated with the topic of interest, a record associated with the topic of interest, a file associated with the topic of interest, and a link associated with the topic of interest;

and wherein the content creator associated with the topic of interest comprises at least one of another user interface that created content associated with the topic of interest, and a group of user interfaces that comprise the other user interface that created content associated with the topic of interest.

4. The apparatus of claim 1, wherein outputting the recommendation for the user interface to access the source comprises outputting a plurality of recommendations to access a plurality of sources associated with a plurality of topics of interest, and wherein the plurality of recommendations is prioritized for at least one of the plurality of sources and the plurality of topics of interest based on analyzing content with which the user interface associated with the private network has interactions.

5. The apparatus of claim 1, further comprising:

receiving a selection of the recommendation to access the source from the user interface; and

enabling access for the user interface to the source.

6. A machine-readable medium carrying one or more sequences of instructions for content-based recommendations for private network users, which instructions, when executed by one or more processors, cause the one or more processors to carry out the steps of:

identifying a topic of interest based on analyzing content with which a user interface associated with a private network has interactions, wherein the interactions comprise at least one of the user interface creating content and the user interface indicating interest in content;

identifying a source associated with the topic of interest based on analyzing content with which a plurality of user interfaces associated with the private network have a plurality of interactions, wherein the source comprises at least one of content associated with the topic of interest and a content creator associated with the topic of interest; and

outputting a recommendation for the user interface to access the source.

7. The machine-readable medium of claim 6, wherein the user interface creating content comprises at least one of the user interface posting content, the user interface creating a content record, the user interface creating a content file, and the user interface sharing a content link;

and wherein the user interface indicating interest in content comprises at least one of the user interface indicating approval of content, the user interface sharing content, the user interface accessing content, and the user interface requesting recommendations based on accessed content.

8. The machine-readable medium of claim 6, wherein content associated with the topic of interest comprises at least one of a post associated with the topic of interest, a record associated with the topic of interest, a file associated with the topic of interest, and a link associated with the topic of interest;

and wherein the content creator associated with the topic of interest comprises at least one of another user interface that created content associated with the topic of interest, and a group of user interfaces that comprise the other user interface that created content associated with the topic of interest.

9. The machine-readable medium of claim 6, wherein outputting the recommendation for the user interface to access the source comprises outputting a plurality of recommendations to access a plurality of sources associated with a plurality of topics of interest, and wherein the plurality of recommendations is prioritized for at least one of the plurality of sources and the plurality of topics of interest based on analyzing content with which the user interface associated with the private network has interactions.

10. The machine-readable medium of claim 6, further comprising:

receiving a selection of the recommendation to access the source from the user interface; and

enabling access for the user interface to the source.

11. A method for content-based recommendations for private network users, the method comprising:

identifying a topic of interest based on analyzing content with which a user interface associated with a private network has interactions, wherein the interactions comprise at least one of the user interface creating content and the user interface indicating interest in content;

identifying a source associated with the topic of interest based on analyzing content with which a plurality of user interfaces associated with the private network have a plurality of interactions, wherein the source comprises at least one of content associated with the topic of interest and a content creator associated with the topic of interest; and

outputting a recommendation for the user interface to access the source.

12. The method of claim 11, wherein the user interface creating content comprises at least one of the user interface posting content, the user interface creating a content record, the user interface creating a content file, and the user interface sharing a content link;

and wherein the user interface indicating interest in content comprises at least one of the user interface indicating approval of content, the user interface sharing content, the user interface accessing content, and the user interface requesting recommendations based on accessed content.

13. The method of claim 11, wherein content associated with the topic of interest comprises at least one of a post associated with the topic of interest, a record associated with the topic of interest, a file associated with the topic of interest, and a link associated with the topic of interest;

and wherein the content creator associated with the topic of interest comprises at least one of another user interface that created content associated with the topic of interest, and a group of user interfaces that comprise the other user interface that created content associated with the topic of interest.

14. The method of claim 11, wherein outputting the recommendation for the user interface to access the source comprises outputting a plurality of recommendations to access a plurality of sources associated with a plurality of topics of interest, and wherein the plurality of recommendations is prioritized for at least one of the plurality of sources and the plurality of topics of interest based on analyzing content with which the user interface associated with the private network has interactions.

15. The method of claim 11, further comprising receiving a selection of the recommendation to access the source from the user interface;

and

enabling access for the user interface to the source.

16. A method for transmitting code for content-based recommendations for private network users on a transmission medium, the method comprising:

transmitting code to identify a topic of interest based on analyzing content with which a user interface associated with a private network has interactions, wherein the interactions comprise at least one of the user interface creating content and the user interface indicating interest in content;

transmitting code to identify a source associated with the topic of interest based on analyzing content with which a plurality of user interfaces associated with the private network have a plurality of interactions, wherein the source comprises at least one of content associated with the topic of interest and a content creator associated with the topic of interest; and

transmitting code to output a recommendation for the user interface to access the source.

17. The method for transmitting code of claim 16, wherein the user interface creating content comprises at least one of the user interface posting content, the user interface creating a content record, the user interface creating a content file, and the user interface sharing a content link;

and wherein the user interface indicating interest in content comprises at least one of the user interface indicating approval of content, the user interface sharing content, the user interface accessing content, and the user interface requesting recommendations based on accessed content.

18. The method for transmitting code of claim 16, wherein content associated with the topic of interest comprises at least one of a post associated with the topic of interest, a record associated with the topic of interest, a file associated with the topic of interest, and a link associated with the topic of interest;

and wherein the content creator associated with the topic of interest comprises at least one of another user interface that created content associated with the topic of interest, and a group of user interfaces that comprise the other user interface that created content associated with the topic of interest.

19. The method for transmitting code of claim 16, wherein outputting the recommendation for the user interface to access the source comprises outputting a plurality of recommendations to access a plurality of sources associated with a plurality of topics of interest, and wherein the plurality of recommendations is prioritized for at least one of the plurality of sources and the plurality of topics of interest based on analyzing content with which the user interface associated with the private network has interactions.

20. The method for transmitting code of claim 16, further comprising:

\

transmitting code to receive a selection of the recommendation to access the source from the user interface; and

transmitting code to enable access for the user interface to the source.