SYSTEMS AND METHODS FOR SCHEDULING CHANGES

• US 20130219163A1
• Filed: 10/27/2010
• Published: 08/22/2013
• Est. Priority Date: 10/27/2010
• Status: Abandoned Application

• Current Assignee: Micro Focus LLC (Open Text Corporation)
• Original Assignee: Micro Focus LLC (Open Text Corporation)
• Inventors: Ronen, Edith, Gvirtsman, Ahi, Sayers, Yaniv
• Application Number:
  US13/879,443
• Publication Number:
  US 20130219163A1
• Time in Patent Office: Days
• US Class Current: 713/100
• CPC Class Codes: G06F 9/44 Arrangements for executing specific programs
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04N 21/422 Input-only peripherals , i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS] input devices also receiving signals from specially adapted client devices H04N21/4104
• CPC Class Codes: H04N 21/44204 Monitoring of content usage, e.g. the number of times a movie has been viewed, copied or the amount which has been watched monitoring of user activities for profile generation for accessing a video database G06F16/739; protecting generic digital content where the protection is independent of the precise nature of the content G06F21/10; arrangements for monitoring the use made of the broadcast services in broadcast systems H04H60/31
• CPC Class Codes: H04N 21/44224 Monitoring of user activity on external systems, e.g. Internet browsing
• CPC Class Codes: H04N 21/4524 involving the geographical location of the client retrieval from the Internet by querying based on geographical locations G06F16/9537; systems specially adapted for using geographical information in broadcast systems H04H60/70; protocols in which the network application is adapted for the location of the user terminal in communication control or processing H04L67/52; services making use of the location of users or terminals in wireless networks H04W4/02; locating users or terminals in wireless networks H04W64/00

Abstract

The present disclosure includes a system and method for scheduling changes. In an example of scheduling changes according to the present disclosure, a usage pattern of a number of services (104-1, 104-2, 104-N, 236) is determined, a window of time in which the usage pattern includes fewer transactions than the usage pattern during a number of other windows of time is determined (116, 216, 352); and a change (238) during the window of time in which the usage pattern includes fewer transactions than the usage pattern during a number of other windows of time is scheduled (116, 216, 354).

Claims

1. A method for scheduling changes, the method comprising:

determining a usage pattern of a number of services (104-1, 104-2, 104-N, 236);

determining a window of time in which the usage pattern includes fewer transactions than the usage pattern during a number of other windows of time (116, 216, 352); and

scheduling a change (238) during the window of time in which the usage pattern includes fewer transactions than the usage pattern during a number of other windows of time (116, 216, 354).

2. The method of claim 1, wherein determining the usage pattern of the number of services (104-1, 104-2, 104-N, 236) includes collecting and analyzing real user monitoring (RUM) data (110, 112, 114, 230, 232).

3. The method of claim 1, wherein determining the usage pattern of the number of services (104-1, 104-2, 104-N, 236) includes creating a baseline (114) representing the usage pattern of the number of services (104-1, 104-2, 104-N, 236) for a time period.

4. The method of claim 1, wherein the method further includes detecting a number of services (104-1, 104-2, 104-N, 236) affected by the change (238) using a configuration management database (118).

5. The method of claim 1, wherein the method further includes causing an implementation of the change (238) during the window of time.

6. The method of claim 1, wherein the window of time in which the usage pattern includes fewer transactions than the usage pattern during the number of other windows of time is before a change implementation deadline (116, 216, 352).

7. The method of claim 1, wherein the change (238) is an update to a computing network (102).

8. A non-transitory computer readable medium (122) having instructions stored thereon executable by a processor (121) to:

enter a change request to a change management system (116, 216);

detect a number of services (104-1, 104-2, 104-N, 236) affected by the change request using a configuration management database (118);

extract a usage pattern for the number of services (104-1, 104-2, 104-N, 236) from a baseline of service usage (114);

determine a window of time for implementing a change (238) indicated by the change request based on the number of services (104-1, 104-2, 104-N, 236) affected by the change request and the usage pattern for the number of services (104-1, 104-2, 104-N, 236); and

schedule the change (238) within the window of time for implementing the change (238).

9. The non-transitory computer readable medium (122) of claim 8, wherein the instructions stored thereon are executable by a processor (121) to cause an implementation of the change (238) within the window of time for implementing the change.

10. The non-transitory computer readable medium (122) of claim 8, wherein the window of time for implementing a change (238) includes a window of time where the usage pattern for the number of services (104-1, 104-2, 104-N, 236) indicates fewer users on the network (102) than other windows of time.

11. The non-transitory computer readable medium (122) of claim 8, wherein the usage pattern is based on real user monitoring (RUM) data (110, 112, 114, 230, 232).

12. A change scheduling system (116, 216), comprising:

at least one computing device having;

at least one processor (121); and

non-transitory computer readable memory (122) in communication with the at least one processor (121), the non-transitory computer readable memory (122) being programmed with instructions executable on the at least one processor (121) to;

determine a window of time in which to implement a change (238) based on a usage pattern for a number of services (104-1, 104-2, 104-N, 236) and a number of services (104-1, 104-2, 104-N, 236) affected by the change (238); and

schedule the change (238) during the window of time determined in which to implement the change (238).

13. The change scheduling system (116, 216) of claim 12, wherein the window of time in which to implement the change (238) meets the requirements of a number of change policies for the change scheduling system (116, 216).

14. The change scheduling system (116, 216) of claim 12, wherein the window of time in which to implement the change (238) minimizes the number of services (104-1, 104-2, 104-N, 236) affected by the implementation of the change (104-1, 104-2, 104-N, 236).

15. The change scheduling system (116, 216) of claim 12, wherein the usage pattern for the number of services includes creating a baseline (114) representing the usage pattern for the number of services (104-1, 104-2, 104-N, 236) for a time period.