AUTOMATED HEALTH CARE DELIVERY VERIFICATION
First Claim
1. A computer-implemented method to receive care verification information from a mobile device associated with a caregiver, the method comprising:
- receiving service information that defines a particular instance of a service to be performed, wherein the service information identifies a particular client to receive the service, a particular caregiver to perform the service, and one or more service actions that comprise successful completion of the service;
identifying the client, caregiver, and service actions received and determining activity of the caregiver to be monitored to verify that the service actions are performed;
collecting activity monitoring information that substantiates service actions performed by the caregiver;
detecting performance of one or more identified service actions based on the collected activity monitoring information; and
storing results of the detection of performance of actions on a storage device associated with the caregiver,wherein the preceding steps are performed by at least one processor.
1 Assignment
0 Petitions
Accused Products
Abstract
A health service system is described herein that uses commonly available modern mobile computing devices to enhance the delivery and verification of health care services. Information automatically collected from mobile devices can corroborate a timesheet, mileage log, or other information submitted by caregivers. The system provides a comprehensive suite of verification technologies. For example, the system may capture photographic evidence of the visit (e.g., a picture of the patient, caregiver, or both together), GPS location and time information, biometric information (e.g., a fingerprint, retina scan, or other biometric signature from the patient and/or caregiver), and so forth. Thus, the health service system improves the delivery of and payment for health care services by helping each party to collect and provide the information associated with verification in a less obtrusive and more automated manner.
36 Citations
20 Claims
-
1. A computer-implemented method to receive care verification information from a mobile device associated with a caregiver, the method comprising:
-
receiving service information that defines a particular instance of a service to be performed, wherein the service information identifies a particular client to receive the service, a particular caregiver to perform the service, and one or more service actions that comprise successful completion of the service; identifying the client, caregiver, and service actions received and determining activity of the caregiver to be monitored to verify that the service actions are performed; collecting activity monitoring information that substantiates service actions performed by the caregiver; detecting performance of one or more identified service actions based on the collected activity monitoring information; and storing results of the detection of performance of actions on a storage device associated with the caregiver, wherein the preceding steps are performed by at least one processor. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
-
-
15. A computer system for automated verification of delivery of healthcare services, the system comprising:
-
a mobile device associated with a caregiver and carried with the caregiver to a client location, the mobile device comprising; a service interface component that communicates between the mobile device and a central service to send monitoring data captured at the mobile device to the service, and to receive information from the service for delivery to the caregiver using the mobile device; one or more hardware sensors that sample environmental information present around the mobile device during its use, wherein the environmental information provides evidence that a particular healthcare service was performed; a location detection component that detects a present location of the mobile device at various times based on available hardware sensors for determining location to verify a caregiver'"'"'s location when a particular healthcare service is performed; and a monitoring component that collects verification information available from the location detection component and the one or more hardware sensors and sends the information using the service interface component to the central service; and a central service that includes one or more central servers, datacenters, or a cloud-based computing service, the central service comprising; a device interface component that communicates with the mobile device and receives verification information from the mobile device that substantiates whether one or more healthcare services were performed, by which caregiver the services were performed, and on which client'"'"'s behalf the services were performed; a verification data store that stores verification information received from the mobile device in one or more storage device; a rules engine that manages rules that express differences and requirements for service verification from each payer for which the system collects verification information; a data analysis component that analyzes verification information submitted by the mobile device to identify trends and draw conclusions from the information related to verifying whether healthcare services were performed as requested; a challenge component that provides dynamic challenges to caregivers at particular times, where a challenge represents a tool for determining whether the caregiver is in possession of a particular mobile device at a specific time; and a dynamic trust component that dynamically determines a level of verification to request from a particular caregiver based on a historical pattern of trust established with the caregiver. - View Dependent Claims (16, 17, 18, 19)
-
-
20. A computer-readable storage medium comprising instructions for controlling a computer system to analyze information at a health care service provided by one or more mobile devices associated with caregivers, wherein the instructions, upon execution, cause a processor to perform actions comprising:
-
receiving information verifying performance of one or more healthcare services from one or more mobile devices carried by caregivers; analyzing received verification information to detect anomalies in the received verification information and to identify any areas for further investigation and verification; loading one or more audit rules managed by a rules engine that stores rules related to one or more payers for healthcare services, wherein each rule specifies one or more types of information the receipt of which the payer requests to receive as a condition of payment; comparing received verification information and analysis results to the one or more loaded audit rules to determine whether a particular healthcare service was performed in accordance with a particular payer'"'"'s rules; and storing reporting information based on the comparison that will indicate to the payer whether the particular healthcare service was performed in accordance with the particular payer'"'"'s rules.
-
Specification