METHOD AND SYSTEM FOR STATISTICAL ANALYSIS OF CUSTOMER MOVEMENT AND INTEGRATION WITH OTHER DATA

• US 20130226655A1
• Filed: 01/25/2013
• Published: 08/29/2013
• Est. Priority Date: 02/29/2012
• Status: Abandoned Application

• Current Assignee: RetailNext, Inc.
• Original Assignee: BVI Networks Incorporated
• Inventors: Shaw, George
• Application Number:
  US13/750,161
• Publication Number:
  US 20130226655A1
• Time in Patent Office: Days
• US Class Current: 705/7.29
• CPC Class Codes: G06F 30/20 Design optimisation, verification or simulation optimisation, verification or simulation of circuit designs G06F30/30
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

Movement patterns for customers in a retail environment are quantified using a set of movement traces. The quantifications are correlated with other retail metrics to determine which patterns are conducive to positive results for the retailer. In an implementation, first and second distributions are generated using the movement traces. One of the first or second distributions is compared to another of the first or second distributions. A value is calculated indicating a degree of difference between the distributions. In another implementation, a set of node sequences representing paths of customers in the retail environment are obtained. The node sequences are associated with consumer behavior patterns. A target customer is tracked and a target node sequence representing a current path of the target customer is generated. The target node sequence is compared with the set of node sequences to make a prediction about the target customer.

Claims

1. A method comprising:

collecting first tracking data representing movements of a first set of customers through a store during a first time period;

generating a first distribution using the first tracking data;

collecting second tracking data representing movements of a second set of customers through the store during a second time period, different from the first time period;

generating a second distribution using the second tracking data;

comparing one of the first or second distributions to another of the first or second distributions; and

based on the comparison, calculating a first value indicating a degree of difference between the one of the first or second distributions and the other of the first or second distributions.

2. The method of claim 1 wherein the generating a first distribution comprises:

establishing a set of locations on a floor plan of the store; and

analyzing the first tracking data against the set of locations to count a number of customers of the first set of customers passing by each location of the set of locations during the first time period.

3. The method of claim 2 wherein the generating a second distribution comprises:

analyzing the second tracking data against the set of locations to count a number of customers of the second set of customers passing by each location of the set of locations during the second time period.

4. The method of claim 1 wherein the first time period comprises a first day of a week, and the second time period comprises a second day of the week, different from the first day.

5. The method of claim 1 wherein the first tracking data comprises a plurality of tracks, each track being associated with a customer of the first set of customers and being defined by a plurality of points, each point indicating a position of the customer in the store at a time during the first time period, wherein the generating a first distribution comprises:

dividing a floor plan of the store into a plurality of locations, each location being associated with a counter variable;

determining whether a first point of a first track associated with a first customer is within a first location of the plurality of locations; and

if the first point is within the first location, thereby indicating that the first customer visited the first location, incrementing a first counter variable associated with the first location.

6. The method of claim 1 wherein the first distribution comprises a first spatial histogram and the second distribution comprise a second spatial histogram.

7. The method of claim 1 wherein the first value comprises a Kullback-Leibler (KL) divergence.

8. The method of claim 1 comprising:

calculating for at least one of the first or second distributions a second value indicating an amount of randomness in the at least one of the first or second distributions.

9. The method of claim 1 comprising:

calculating for at least one of the first or second distributions a second value indicating a degree of clustering in the at least one of the first or second distributions.

10. The method of claim 1 wherein the first distribution is associated with a first physical layout of the store during the first time period, and the second distribution is associated with a second physical layout of the store, different from the first physical layout, during the second time period.

11. The method of claim 1 comprising:

correlating the first distribution to a first value of a sales conversion metric calculated for the first time period; and

correlating the second distribution to a second value of the sales conversion metric calculated for the second time period.

12. A method comprising:

collecting first tracking data representing movements of a first set of customers through a first layout of a store;

generating a first distribution using the first tracking data;

correlating the first distribution to a first value of a sales metric;

collecting second tracking data representing movements of a second set of customers through a second layout of the store, different from the first layout;

generating a second distribution using the second tracking data;

correlating the second distribution to a second value of the sales metric; and

comparing the first value of the sales metric to the second value of the sales metric to determine whether to recommend the first layout or the second layout.

13. The method of claim 12 wherein the sales metric comprises sales conversion.

14. The method of claim 12 wherein the generating a first distribution comprises:

counting a number of customers of the first set of customers who pass by a specific location in the store.

15. The method of claim 12 comprising:

counting a number of customers of the first set of customers who pass by a specific location in the store to generate the first distribution; and

counting a number of customers of the second set of customers who pass by the specific location in the store to generate the second distribution.

16. The method of claim 12 wherein a number of displays in the first layout is different from a number of displays in the second layout.

17. The method of claim 12 wherein a location of a display in the first layout is different from a location of the display in the second layout.

18. A method comprising:

collecting a plurality of tracking data;

generating a plurality of distributions using the plurality of tracking data;

correlating the plurality of distributions to a plurality of values of a sales metric;

receiving a target distribution associated with a target layout;

comparing the received target distribution with the plurality of distributions to identify a distribution that resembles the target distribution;

based on the comparison, determining that a first distribution of the set of distributions resembles the target distribution; and

predicting a first value of the sales metric for the target layout, wherein the first value of the sales metric is correlated to the first distribution.

19. The method of claim 18 wherein the comparing the received target distribution with the plurality of distributions comprises:

calculating a Kullback-Leibler (KL) divergence between a distribution of the plurality of distributions and the target distribution.

20. The method of claim 18 wherein the plurality of distributions comprise spatial histograms.

21. The method of claim 18 wherein the sales metric comprises sales conversion.