SYSTEM FOR DEBT COLLECTION WORKFLOW ADMINISTRATION
First Claim
1. A computer implemented method for debt collection workflow administration for a financial institution, the method comprising:
- defining a debt collection workflow for a set of stakeholders each having one or more hierarchy levels, wherein the debt collection workflow defines a plurality of functions to be performed at the one or more hierarchy levels of each stakeholder of the set of stakeholders, and wherein the debt collection workflow is based in part on governmental regulatory requirements; and
administering the one or more hierarchy levels, wherein the administering comprises generating statistic cards comprising debtors'"'"' information, wherein the administering further comprisesencrypting the statistic cards; and
providing selective access of the statistic cards to the one or more hierarchy levels of each stakeholder of the set of stakeholders based upon access privileges assigned to the one or more hierarchy levels.
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Abstract
A method and a system for debt collection workflow administration for a financial institution are disclosed. The method comprises defining a debt collection workflow for a set of stakeholders each having one or more hierarchy levels. The debt collection workflow defines a plurality of functions to be performed at the one or more hierarchy levels of each stakeholder of the set of stakeholders. Further, the debt collection workflow is based in part on regulatory requirements. The method further comprises administering the one or more hierarchy levels. The administering comprises generating statistic cards comprising debtors'"'"' information. The administering further comprises encrypting the statistic cards and providing selective access of the statistic cards to the one or more hierarchy levels of each stakeholder of the set of stakeholders based upon access privileges assigned to the one or more hierarchy levels.
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Citations
19 Claims
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1. A computer implemented method for debt collection workflow administration for a financial institution, the method comprising:
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defining a debt collection workflow for a set of stakeholders each having one or more hierarchy levels, wherein the debt collection workflow defines a plurality of functions to be performed at the one or more hierarchy levels of each stakeholder of the set of stakeholders, and wherein the debt collection workflow is based in part on governmental regulatory requirements; and administering the one or more hierarchy levels, wherein the administering comprises generating statistic cards comprising debtors'"'"' information, wherein the administering further comprises encrypting the statistic cards; and providing selective access of the statistic cards to the one or more hierarchy levels of each stakeholder of the set of stakeholders based upon access privileges assigned to the one or more hierarchy levels. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A Debt Collection Administration System (DCAS) for a financial institution, the DCAS comprising:
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a processor; and a memory coupled to the processor, wherein the memory comprises; a definition module for defining a debt collection workflow for a set of stakeholders each having one or more hierarchy levels, wherein the debt collection workflow defines a plurality of functions to be performed at the one or more hierarchy levels of each stakeholder of the set of stakeholders, and wherein the debt collection workflow is based in part on regulatory requirements; and an administration module for administering the one or more hierarchy levels, wherein the administration module is further configured to generate statistic cards comprising debtors'"'"' information, wherein the administration module is further configured to encrypt the statistic cards; and provide selective access of the statistic cards to the one or more hierarchy levels of each stakeholder of the set of stakeholders based upon access privileges assigned to the one or more hierarchy levels. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. A computer-readable medium having embodied thereon a computer program for executing a method for debt collection workflow administration for a financial institution, the method comprising:
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defining a debt collection workflow for a set of stakeholders each having one or more hierarchy levels, wherein the debt collection workflow defines a plurality of functions to be performed at the one or more hierarchy levels of each stakeholder of the set of stakeholders, and wherein the debt collection workflow is based in part on governmental regulatory requirements; and administering the one or more hierarchy levels, wherein the administering comprises generating statistic cards comprising debtors'"'"' information, wherein the administering further comprises encrypting the statistic cards; and providing selective access of the statistic cards to the one or more hierarchy levels of each stakeholder of the set of stakeholders based upon access privileges assigned to the one or more hierarchy levels.
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Specification