SYSTEM, DEVICE AND METHOD OF REMOTE VEHICLE DIAGNOSTICS BASED SERVICE FOR VEHICLE OWNERS
First Claim
1. A device for accessing diagnostics codes from a vehicle, comprising:
- an OBD interface for connecting to an on-board diagnostics port in a vehicle;
a local communications interface; and
a controller configured to selectively communicate with a vehicle via the OBD interface to read and store diagnostic information currently available for the vehicle and to issue one or more predefined commands to the vehicle, the controller also configured to communicate with a user via the local communications interface to provide the diagnostic information and to allow the user to initiate communications with the vehicle to read the diagnostic information and/or to issue one or more of predefined commands to the vehicle.
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Accused Products
Abstract
A system, device and method of remote vehicle diagnostics-based service for vehicle owners is disclosed. A vehicle diagnostics unit communicates with a vehicle'"'"'s electronic control units via an OBD port. The diagnostics results are transferred to a remote server either directly or via a smart device having a wireless communication module. At the remote server, the vehicle information is processed to determine if service is necessary and if so the type of service. The vehicle information may also be shared with associated service and content providers to help in the preparation of an advisory report for the vehicle owner. The advisory report may be provided to the vehicle owner via the smart device or via an online account.
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Citations
54 Claims
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1. A device for accessing diagnostics codes from a vehicle, comprising:
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an OBD interface for connecting to an on-board diagnostics port in a vehicle; a local communications interface; and a controller configured to selectively communicate with a vehicle via the OBD interface to read and store diagnostic information currently available for the vehicle and to issue one or more predefined commands to the vehicle, the controller also configured to communicate with a user via the local communications interface to provide the diagnostic information and to allow the user to initiate communications with the vehicle to read the diagnostic information and/or to issue one or more of predefined commands to the vehicle. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A system for providing vehicle service information to a user, comprising:
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a vehicle diagnostics unit comprising;
(1) an OBD interface for connecting to an on-board diagnostics port in a vehicle;
(2) a local communications interface; and
(3) a controller configured to selectively communicate with a vehicle via the OBD interface to read and store diagnostic information currently available for the vehicle and to issue one or more predefined commands to the vehicle, the controller also configured to communicate with a user via the local communications interface to provide the stored diagnostic information and to allow the user to initiate communications with the vehicle to read the diagnostic information and/or to issue one or more of predefined commands to the vehicle;a user communications device having a user-interface for entering commands and receiving information, a local communications interface for communicating with the vehicle diagnostics unit and a remote communications interface; a remote server having a remote communications interface for communicating with the user communications device; and wherein the controller in the vehicle diagnostics unit is configured to transmit the stored diagnostic information to the remote server via the user communications device, wherein the remote server is configured to receive the diagnostic information and to provide initial service information based upon the received diagnostic information to the user via the user-interface in the user communications device. - View Dependent Claims (30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40)
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41. A system for providing vehicle service information to a user, comprising:
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a vehicle diagnostics unit comprising;
(1) an OBD interface for connecting to an on-board diagnostics port in a vehicle;
(2) a remote communications interface; and
(3) a controller configured to selectively communicate with a vehicle via the OBD interface to read and store diagnostic information currently available for the vehicle and to issue one or more predefined commands to the vehicle;a remote server having a remote communications interface for communicating with the user communications device and a network interface, wherein the remote server is configured to provide a remote user-interface via the network interface; and wherein the controller in the vehicle diagnostics unit is configured to transmit the stored diagnostic information to the remote server via the remote communications interface on a predetermined basis, wherein the remote server is configured to receive the diagnostic information from the vehicle diagnostics unit and to provide initial service information based upon the received diagnostic information to the user via the remote user-interface. - View Dependent Claims (42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53)
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54. A method for generating and maintaining an information solution knowledgebase for vehicle diagnostic data, comprising the steps of:
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receiving diagnostics information from a particular one of a plurality of vehicles; comparing the received diagnostics information with an information solution knowledgebase; if there is an existing solution in the information solution knowledgebase based on the received diagnostics information, generating an advisory report for an owner of the particular vehicle; and if there is no existing solution based on the received diagnostics information, confer with a third party expert to generate a solution based on the received diagnostics information, provide an advisory report for the owner of the particular vehicle and store the generated solution along with the associated diagnostics information in the information solution knowledgebase.
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Specification