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PROVIDING USER FEEDBACK FOR TRANSPORT SERVICES THROUGH USE OF MOBILE DEVICES

  • US 20130246301A1
  • Filed: 03/15/2013
  • Published: 09/19/2013
  • Est. Priority Date: 12/04/2009
  • Status: Abandoned Application
First Claim
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1. A method of providing feedback for a transportation service, the method being performed by one or more processors of a computing device and comprising:

  • providing, on a ratings interface, an overall rating feature to receive a quantitative user rating;

    receiving a user input for providing the quantitative user rating;

    making a determination whether the quantitative user rating is equal to or higher than a predetermined value;

    in response to determining that the quantitative user rating is equal to or higher than the predetermined value, providing a first set of one or more selectable features on the interface; and

    in response to determining that the quantitative user rating is below the predetermined value, providing a second set of one or more selectable features on the interface, each of the selectable features of the second set indicating a characteristic of the transportation service provided by the service provider.

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