COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FINDING PEOPLE IN A PHYSICAL ENVIRONMENT

• US 20130254312A1
• Filed: 03/25/2013
• Published: 09/26/2013
• Est. Priority Date: 03/26/2012
• Status: Abandoned Application

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Maheshwari, Kanishka, Paksoy, Mustafa
• Application Number:
  US13/850,109
• Publication Number:
  US 20130254312A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 30/01 Customer relationship services
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Disclosed are methods, apparatus, systems, and computer readable storage media for finding people in a physical environment. A server receives data indicating a location and identifies events corresponding to the location. Event data is transmitted to a computing device. Attendees at a selected event are identified and transmitted to the computing device. The server can receive a message addressed to an attendee and store data regarding the attendee. In some implementations, attendees may be identified from content posted on a social network. Additionally, certain attendees or events may be emphasized.

Claims

1. A computer implemented method for finding people in a physical environment, the method comprising:

receiving, at a server, location data indicating a location of a user;

identifying one or more events corresponding to the location of the user;

transmitting event data indicating the one or more events to a computing device associated with the user;

identifying one or more attendees at an event selected from the one or more events;

transmitting attendee data indicating the one or more attendees to the computing device;

receiving a message from the computing device, the message addressed to the one or more attendees;

generating interaction data in response to receiving the message, wherein the interaction data includes the received message and information indicating the one or more attendees to whom the message is addressed; and

storing the interaction data in a record on a database.

2. The method of claim 1, further comprising:

accessing, at the server, the interaction data stored in the record on the database;

determining if the one or more attendees are identified in the stored interaction data; and

configuring a list of the one or more attendees such that attendees identified in the stored interaction data are displayed before attendees not identified in the stored interaction data.

3. The method of claim 1, wherein the identified one or more events are filtered based on criteria specified by the user.

4. The method of claim 1, wherein the interaction data includes a location of the event and a name of the event.

5. The method of claim 1, wherein the one or more attendees are identified from content posted on a social network.

6. The method of claim 5, wherein the interaction data includes the content.

7. The method of claim 1, further comprising:

transmitting attendee content regarding the selected event from a social network to the computing device.

8. The method of claim 1, wherein the identified one or more events are within a predetermined distance from the computing device.

9. The method of claim 1, further comprising:

providing a list of prepared responses to send to the one or more attendees, wherein the prepared responses include a name of the selected event.

10. The method of claim 1, wherein the event data is obtained from a first social network, and the attendee data is obtained from a second social network.

11. The method of claim 10, wherein user credentials to access the first social network and the second social network are stored on the server.

12. The method of claim 1, further comprising:

filtering the one or more attendees based on criteria, the criteria including keywords found within social network profiles of the attendees.

13. The method of claim 1, wherein the transmitted attendee data prioritizes a first attendee over a second attendee, the first attendee identified as attending the event in a sales capacity.

14. The method of claim 1, wherein the computing device is a portable electronic device.

15. The method of claim 1, wherein attendees are identified as at the event based on searching content posted by the attendees on a social network.

16. The method of claim 15, wherein content on the social network is searched based on search terms, the search terms based on a combination of variables regarding the event received from an events server.

17. The method of claim 16, wherein the combination of variables includes a name of the event, a date, and a location.

18. The method of claim 1, wherein the attendee data includes social network user names of attendees.

19. The method of claim 1, wherein the attendee data includes employment information of the identified attendees.

20. The method of claim 1, further comprising:

configuring a list of the one or more attendees such that attendees identified on a first social network are prioritized over attendees identified on a second social network.

21. A computer implemented method for finding people in a physical environment, the method comprising:

receiving, at a server, location data indicating a location of a user;

identifying one or more events corresponding to the location of the user;

transmitting event data indicating the one or more events to a computing device associated with the user;

identifying one or more attendees at an event selected from the one or more events, wherein the attendees are identified on a social network;

transmitting attendee data indicating the one or more attendees to the computing device; and

transmitting data to the social network indicating that the identified one or more attendees at the event are to be followed within the social network.

22. A computer implemented method for finding people in a physical environment, the method comprising:

identifying one or more attendees at an event by searching a social network;

transmitting attendee data indicating the one or more attendees to the computing device;

receiving a message from the computing device, the message addressed to the one or more attendees;

generating interaction data in response to receiving the message, wherein the interaction data includes the received message and information indicating the one or more attendees to whom the message is addressed;

storing the interaction data in a record on a database; and

transmitting data to the social network indicating that the identified one or more attendees at the event are to be followed within the social network.

23. One or more computing devices for finding people in a physical environment, the one or more computing devices comprising:

one or more processors operable to execute one or more instructions to;

receive, at a server, location data indicating a location of a user;

identify one or more events corresponding to the location of the user;

transmit event data indicating the one or more events to a computing device associated with the user;

identify one or more attendees at an event selected from the one or more events;

transmit attendee data indicating the one or more attendees to the computing device;

receive a message from the computing device, the message addressed to the one or more attendees;

generate interaction data in response to receiving the message, wherein the interaction data includes the received message and information indicating the one or more attendees to whom the message is addressed; and

store the interaction data in a record on a database.

24. A non-transitory computer-readable storage medium storing instructions executable by a computing device to perform a method for finding people in a physical environment, the method comprising:

receiving, at a server, location data indicating a location of a user;

identifying one or more events corresponding to the location of the user;

transmitting event data indicating the one or more events to a computing device associated with the user;

identifying one or more attendees at an event selected from the one or more events;

transmitting attendee data indicating the one or more attendees to the computing device;

receiving a message from the computing device, the message addressed to the one or more attendees;

generating interaction data in response to receiving the message, wherein the interaction data includes the received message and information indicating the one or more attendees to whom the message is addressed; and

storing the interaction data in a record on a database.