COMPUTER-READABLE NON-TRANSITORY MEDIUM, CONTROL METHOD, AND CONTROL APPARATUS

• US 20130262602A1
• Filed: 03/25/2013
• Published: 10/03/2013
• Est. Priority Date: 03/30/2012
• Status: Abandoned Application

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: KONDO, Mitsuo, FUKUMOTO, Hiroyuki
• Application Number:
  US13/849,701
• Publication Number:
  US 20130262602A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads

Abstract

A computer-readable, non-transitory medium storing therein a control program that causes a computer to execute a procedure, the procedure comprises, receiving a first message from an information processing apparatus, searching for a second message in a storage unit in response to reception of the first message, the storage unit storing messages received from the information processing apparatus in a chronological order of the messages, the second message including a same content with the first message, comparing a third message that is stored in the storage unit prior to the first message with a fourth message that is stored in the storage unit prior to the second message, and specifying a processing performed in response to a reception of the second message, when the third message includes a same content with the fourth message, the processing being specified based on information associated with the second message stored in the storage unit.

Claims

1. A computer-readable, non-transitory medium storing therein a control program that causes a computer to execute a procedure, the procedure comprising:

receiving a first message from an information processing apparatus;

searching for a second message in a storage unit in response to reception of the first message, the storage unit storing messages received from the information processing apparatus in a chronological order of the messages, the second message including a same content with a content of the first message;

comparing a third message that is stored in the storage unit prior to the first message, with a fourth message that is stored in the storage unit prior to the second message; and

specifying a processing performed in response to a reception of the second message, when the third message includes a same content with a content of the fourth message, the processing being specified based on information associated with the second message stored in the storage unit.

2. The computer-readable, non-transitory medium according to claim 1,

wherein the procedure further comprises

generating a processing definition specifying that performing the processing in the response of a message, the massage including a same content with a content of the first message and being output from the information processing apparatus after a message including a same content with a content of the third message.

3. The computer-readable, non-transitory medium according to claim 1,

wherein the first message contains product information that identifies a product, and

wherein the storage unit stores messages containing the product information contained in the first message.

4. The computer-readable, non-transitory medium according to claim 2, wherein the procedure further comprises

storing the processing definition in the storage unit.

5. The computer-readable, non-transitory medium according to claim 1, wherein the procedure further comprises

performing the processing in response to the reception of the first message.

6. A control method executed by a computer, the control method comprising:

receiving a first message from an information processing apparatus;

searching for a second message in a storage unit in response to reception of the first message, the storage unit storing messages received from the information processing apparatus in a chronological order of the messages, the second message including a same content with a content of the first message;

comparing a third message that is stored in the storage unit prior to the first message, with a fourth message that is stored in the storage unit prior to the second message; and

specifying a processing performed in response to a reception of the second message, when the third message includes a same content with a content of the fourth message, the processing being specified based on information associated with the second message stored in the storage unit.

7. A control apparatus comprising:

a processor;

a reception unit configured to receive messages from an information processing apparatus;

a storage unit configured to store messages received by the reception unit in a chronological order of the messages; and

a memory storing an instruction executed by the processor, the instruction including;

searching for a second message in the storage unit in response to reception of the first message, the second message including a same content with a content of the first message;

comparing a third message that is stored in the storage unit prior to the first message, with a fourth message that is stored in the storage unit prior to the second message; and

specifying a processing performed in response to a reception of the second message, when the third message includes a same content with a content of the fourth message, the processing being specified based on information associated with the second message stored in the storage unit.