SYSTEM AND METHOD FOR PROVIDING SERVICES

• US 20130263257A1
• Filed: 03/27/2012
• Published: 10/03/2013
• Est. Priority Date: 03/27/2012
• Status: Active Grant

• Current Assignee: Comcast Cable Communications LLC (Comcast Corporation)
• Original Assignee: Comcast Cable Communications LLC (Comcast Corporation)
• Inventors: O'Reirdan, Michael John Liam
• Granted Patent: US 9,800,540 B2
• Time in Patent Office: Days
• US Class Current: 726/22
• CPC Class Codes: G06F 21/552 involving long-term monitoring or reporting
• CPC Class Codes: H04L 61/4541 Directories for service discovery
• CPC Class Codes: H04L 63/1433 Vulnerability analysis

Abstract

Systems and methods for providing services are disclosed. One aspect comprises detecting a compromised state of a user device, determining a device identifier associated with the user device, locating a service identifier the device identifier, and transmitting the service identifier to the user device.

Claims

1. A method comprising:

detecting a compromised state of a user device;

determining a device identifier associated with the user device;

locating a service identifier based upon the device identifier; and

transmitting the service identifier to the user device.

2. The method of claim 1, wherein the service identifier is stored as a text record.

3. The method of claim 1, wherein the service identifier comprises a uniform resource locator associated with an online service.

4. The method of claim 1, wherein the service identifier is stored at a domain name system server.

5. The method of claim 1, further comprising alerting a user of the compromised state of user device.

6. The method of claim 1, further comprising automatically directing the user device to a service location based upon the service identifier.

7. A method comprising:

detecting a compromised user device;

locating a user identifier associated with the compromised user device;

identifying a service provider based upon the user identifier;

locating a remediation service identifier associated with the service provider; and

transmitting the remediation service identifier to the compromised user device.

8. The method of claim 7, wherein the user identifier comprises an internet protocol address.

9. The method of claim 7, wherein the remediation service identifier is stored as a text record.

10. The method of claim 7, wherein the remediation service identifier comprises a uniform resource locator associated with an online remediation service.

11. The method of claim 7, wherein the remediation service identifier is stored at a domain name system server.

12. The method of claim 7, wherein one or more of the steps of the method are carried out by a third party to the service provider and the user device.

13. The method of claim 7, further comprising alerting a user of the compromised user device of the compromised state.

14. The method of claim 7, further comprising automatically directing the compromised user device to a remediation service based upon the remediation service identifier.

15. A system comprising:

a memory for storing a plurality of user identifiers; and

a processor in communication with the memory, the processor configured for,

detecting a compromised user device,

locating one of the plurality of user identifiers associated with the user device,

identifying a service provider based upon the user identifier,

locating a remediation service identifier associated with the service provider, and

transmitting the remediation service identifier to the compromised user device.

16. The system of claim 15, wherein one or more of the plurality of user identifiers comprises an internet protocol address.

17. The system of claim 15, wherein the remediation service identifier comprises a uniform resource locator associated with an online remediation service.

18. The system of claim 15, wherein the remediation service identifier is stored at a domain name system server.

19. The system of claim 15, wherein the processor is further configured for alerting a user of the compromised user device of the compromised state.

20. The system of claim 15, wherein the processor is further configured for automatically directing the compromised user device to a remediation service based upon the remediation service identifier.