Password protect feature for application in mobile device during a remote session

• US 20130263288A1
• Filed: 03/15/2013
• Published: 10/03/2013
• Est. Priority Date: 03/30/2012
• Status: Active Grant

• Current Assignee: Omnissa, LLC
• Original Assignee: AetherPal, Inc. (Broadcom, Inc.)
• Inventors: Palanichamy, Ranjithkumar, Gonsalves, Deepak
• Granted Patent: US 9,069,973 B2
• Time in Patent Office: Days
• US Class Current: 726/30
• CPC Class Codes: G06F 21/31 User authentication
• CPC Class Codes: G06F 21/60 Protecting data
• CPC Class Codes: G06F 21/6209 to a single file or object, e.g. in a secure envelope, encrypted and accessed using a key, or with access control rules appended to the object itself
• CPC Class Codes: G06F 2221/032 Protect output to user by software means
• CPC Class Codes: G06F 3/1454 involving copying of the display data of a local workstation or window to a remote workstation or window so that an actual copy of the data is displayed simultaneously on two or more displays, e.g. teledisplay
• CPC Class Codes: G09G 2358/00 Arrangements for display data security
• CPC Class Codes: H04L 41/28 Restricting access to network management systems or functions, e.g. using authorisation function to access network configuration

Abstract

Disclosed is a method of password protection applied to applications on mobile devices during a remote control session. When a mobile device is connected to a remote support technician providing said remote support technician access to the mobile device, when a user highlights a password field the password is contextually hidden on remote support technician'"'"'s console. A toast message is displayed on the remote access console and the user'"'"'s mobile device and the remote support technician is denied the ability to edit the user'"'"'s password field.

Claims

1. A method of protecting passwords used on a mobile device during a remote session comprising the steps of:

connecting a mobile device to a remote support technician providing said remote support technician access to the mobile device having a remote console for display of the mobile device screen;

navigating by the user to their password sensitive application whose login page is password protected;

highlighting a password field by the user wherein the password is contextually hidden on said remote console;

displaying a toast message on the remote access console and the user'"'"'s mobile device; and

denying the remote support technician the ability to edit the password field.

2. The method of protecting passwords used on a mobile device during a remote session according to claim 1 wherein the password field on said remote access console will appear greyed out.

3. The method of protecting passwords used on a mobile device during a remote session according to claim 1 wherein the password field on said remote access console will contain asterisks.

4. The method of protecting passwords used on a mobile device during a remote session according to claim 2 wherein the password field on said remote access console will remain hidden even if the orientation of the mobile device is changed.

5. The method of protecting passwords used on a mobile device during a remote session according to claim 1 wherein said toast message will state “

Your password shall not be visible to the customer service”

.

6. The method of protecting passwords used on a mobile device during a remote session according to claim 1 including the step of concealing a keyboard display when the user is within the password field.

7. The method of protecting passwords used on a mobile device during a remote session according to claim 6 wherein the concealed keyboard display is visible when the user highlights any field outside the password field.