MOBILE BAGGAGE DISPATCH SYSTEM AND METHOD

• US 20130268454A1
• Filed: 04/10/2012
• Published: 10/10/2013
• Est. Priority Date: 04/10/2012
• Status: Active Grant

• Current Assignee: Baggage Airline Guest Services, Inc. (SP Plus Corporation)
• Original Assignee: Baggage Airline Guest Services, Inc. (SP Plus Corporation)
• Inventors: Mateer, Craig
• Granted Patent: US 9,659,336 B2
• Time in Patent Office: Days
• US Class Current: 705/330
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/083 Shipping

Abstract

The disclosure relates to an apparatus, method and system for dispatching baggage. The apparatus includes a processor configured to receive baggage information associated with a passenger; associate the baggage information with a delivery person, where the delivery person is associated with delivery person information; and transmit at least apportion of the baggage information and the delivery person information to a passenger computing device associated with the passenger.

Claims

1. An apparatus for dispatching baggage, comprising:

a processor configured to;

receive baggage information associated with a passenger;

associate the baggage information with a delivery person, wherein the delivery person is associated with delivery person information; and

transmit at least apportion of the baggage information and the delivery person information to a passenger computing device associated with the passenger.

2. The apparatus of claim 1, wherein the baggage information comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person, a name of the delivery person, a proposed drop off address, a passenger name, passenger contact information, a bag description, a current bag location, a delivery status, and a tracking code.

3. The apparatus of claim 1, wherein the processor is further configured to receive updated information from the passenger computing device.

4. The apparatus of claim 3, wherein updated information comprises at least one of a hold and a signature waiver.

5. The apparatus of claim 3, wherein the processor is further configured to transmit the updated information to a deliverer computing device.

6. The apparatus of claim 1, wherein the processor is further configured to receive delivery information from the deliverer computing device, wherein the delivery information comprises at least one of a deliverer computing device location and a delivery time stamp.

7. A method of dispatching baggage, comprising:

receiving baggage information associated with a passenger;

associating the baggage information with a delivery person, wherein the delivery person is associated with delivery person information; and

transmitting at least a portion of the baggage information and the delivery person information to a passenger computing device associated with the passenger.

8. The method of claim 7, wherein the baggage information comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person, a name of the delivery person, a proposed drop off address, a passenger name, passenger contact information, a bag description, a current bag location, a delivery status, and a tracking code.

9. The method of claim 7, further comprising receiving updated information from the passenger computing device.

10. The method of claim 9, wherein updated information comprises at least one of a hold and a signature waiver.

11. The method of claim 9, further comprising transmitting the updated information to a deliverer computing device.

12. The method of claim 7, further comprising receiving delivery information from the deliverer computing device, wherein the delivery information comprises at least one of a deliverer computing device location and a delivery time stamp.

13. A non-transitory computer-readable storage medium having instructions stored thereon that, if executed by a computing device, cause the computing device to perform operations comprising:

receiving baggage information associated with a passenger;

associating the baggage information with a delivery person, wherein the delivery person is associated with delivery person information; and

transmitting at least a portion of the baggage information and the delivery person information to a passenger computing device associated with the passenger.

14. The computer-readable storage medium of claim 13, wherein the baggage information comprises at least one of a picture of the delivery person, a picture of a vehicle of the delivery person, a name of the delivery person, a proposed drop off address, a passenger name, passenger contact information, a bag description, a current bag location, a delivery status, and a tracking code.

15. The computer-readable storage medium of claim 13, further comprising receiving updated information from the passenger computing device.

16. The computer-readable storage medium of claim 15, wherein updated information comprises at least one of a hold and a signature waiver.

17. The computer-readable storage medium of claim 15, further comprising transmitting the updated information to a deliverer computing device.

18. The computer-readable storage medium of claim 13, further comprising receiving delivery information from the deliverer computing device, wherein the delivery information comprises at least one of a deliverer computing device location and a delivery time stamp.