SYSTEM, METHOD, AND APPARATUS FOR PERFORMING FAULT DIAGNOSIS FOR AN ELECTRONIC APPLIANCE
First Claim
1. A method of diagnosing a fault in an appliance by a diagnosis apparatus in a fault diagnosis system, the method comprising:
- generating monitoring information, based on a current state of the appliance;
generating first mix data by mixing the monitoring information and sound data;
outputting the first mix data to a mobile communication terminal;
receiving second mix data from the mobile communication terminal, when the monitoring information indicates that the appliance has a fault;
extracting recovery data from the second mix data; and
repairing the fault of the appliance using the recovery data.
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Accused Products
Abstract
A fault diagnosis system, method, and apparatus are provided that diagnose a broken appliance and repair the broken appliance using voice communication. The method includes generating monitoring information, based on a current state of the appliance; generating first mix data by mixing the monitoring information and sound data; outputting the first mix data to a mobile communication terminal; receiving second mix data from the mobile communication terminal, when the monitoring information indicates that the appliance has a fault; extracting recovery data from the second mix data; and repairing the fault of the appliance using the recovery data.
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Citations
17 Claims
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1. A method of diagnosing a fault in an appliance by a diagnosis apparatus in a fault diagnosis system, the method comprising:
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generating monitoring information, based on a current state of the appliance; generating first mix data by mixing the monitoring information and sound data; outputting the first mix data to a mobile communication terminal; receiving second mix data from the mobile communication terminal, when the monitoring information indicates that the appliance has a fault; extracting recovery data from the second mix data; and repairing the fault of the appliance using the recovery data. - View Dependent Claims (2, 3)
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4. A method of diagnosing a fault in an appliance by a mobile terminal in a fault diagnosis system, the method comprising:
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receiving first mix data from a diagnosis apparatus; extracting, from the first mix data, monitoring information that indicates a current state of the appliance; determining whether a fault has occurred in the appliance, based on the monitoring information; generating second mix data by mixing sound data with recovery data for repairing the appliance, when it is determined the fault has occurred; and outputting the second mix data to the diagnosis apparatus. - View Dependent Claims (5, 6, 7)
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8. A method of upgrading firmware of an appliance by a mobile communication terminal in a fault diagnosis system, the method comprising:
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receiving first mix data from a diagnosis apparatus of the appliance; extracting, from the first mix data, monitoring information that indicates a current state of the appliance; checking a version of the firmware installed in the appliance, based on the monitoring information; requesting, to a diagnosis server, for upgrade data in order to upgrade the firmware if the version of the firmware is not a newest version; generating mix data by mixing the upgrade data and sound data; and outputting the mix data to the diagnosis apparatus. - View Dependent Claims (9)
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10. A diagnosis apparatus for detecting a fault in an appliance in a fault diagnosis system, the diagnosis apparatus comprising:
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a monitoring unit configured to; detect a current state of the appliance, and generate monitoring information based on the current state of the appliance; an encoder configured to; generate first mix data by mixing the monitoring information and sound data, and extract recovery data for repairing the fault in the appliance from second mix data transmitted from a mobile communication terminal, when the fault has occurred in the appliance; a speaker configured to output the first mix data to the mobile communication terminal; a microphone configured to receive the second mix data from the mobile communication terminal; and a recovery unit configured to repair the fault of the appliance using the recovery data.
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11. A mobile communication terminal for detecting a fault in an appliance in a fault diagnosis system, the mobile communication terminal comprising:
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a microphone configured to receive first mix data from a diagnosis apparatus of the appliance; a data generator configured to extract, from the first mix data, monitoring information that indicates a current state of the appliance; a speaker configured to output, to the appliance, second mix data including recovery data for repairing the in the appliance; and a controller configured to; determine whether the fault has occurred in the appliance based on the monitoring information control the data generator to generate the second mix data by mixing the recovery data and sound data, when the fault has occurred, and control the speaker to output the second mix data to the diagnosis apparatus. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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Specification