SYSTEM AND METHOD FOR FIELD SERVICES AUTOMATION
First Claim
1. A portable representative device for managing the administrative workload of a field technical representative, the portable representative device comprising:
- present a field technical representative with a list of selectable scheduled tasks assigned to the field technical representative with at least one of the selectable scheduled tasks associated with a roof;
receive a selection of one of the selectable scheduled tasks associated with a roof from the field technical representative;
present the field technical representative with a task-specific form for the selected scheduled task, the task-specific form including a plurality of fields to collect field data for the roof of the selected scheduled task from the field technical representatives;
collect field data from the field technical representative using the task-specific form, the field data including a roof plan of the roof of the selected scheduled task, the roof plan including a plurality of waypoints defining the perimeter of the roof of the selected scheduled task and one or more areas of interest of the roof of the selected task; and
,submit the collected field data to a central control system.
2 Assignments
0 Petitions
Accused Products
Abstract
A portable representative device manages the administrative workload of a field technical representative. The portable representative device includes a processor programmed to present a technical field representative with a list of selectable scheduled tasks assigned to the field technical representative, each of the selectable scheduled tasks associated with a roof. The field technical representative is presented with a task-specific form for a selected scheduled task. The task-specific form includes a plurality of fields to collect field data for the roof of the selected scheduled task from the field technical representatives. Field data from the field technical representative is collected using the task-specific form, the field data including a roof plan of the roof of the selected scheduled task. The collected field data is submitted to a central control system. A system and method are also included.
17 Citations
20 Claims
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1. A portable representative device for managing the administrative workload of a field technical representative, the portable representative device comprising:
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present a field technical representative with a list of selectable scheduled tasks assigned to the field technical representative with at least one of the selectable scheduled tasks associated with a roof; receive a selection of one of the selectable scheduled tasks associated with a roof from the field technical representative; present the field technical representative with a task-specific form for the selected scheduled task, the task-specific form including a plurality of fields to collect field data for the roof of the selected scheduled task from the field technical representatives; collect field data from the field technical representative using the task-specific form, the field data including a roof plan of the roof of the selected scheduled task, the roof plan including a plurality of waypoints defining the perimeter of the roof of the selected scheduled task and one or more areas of interest of the roof of the selected task; and
,submit the collected field data to a central control system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method for managing field technical representatives, the method comprising:
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presenting by at least one processor a field technical representative with a list of selectable scheduled tasks assigned to the field technical representative with at least one of the selectable scheduled tasks associated with a roof; receiving by the processor a selection of one of the selectable scheduled tasks from the field technical representative; presenting by the processor the field technical representative with a task-specific form for the selected scheduled task, the task-specific form including a plurality of fields to collect field data for the roof of the selected scheduled task from the field technical representatives; collecting field data from the field technical representative using the task-specific form, the field data including a roof plan of the roof of the selected scheduled task, the roof plan including a plurality of waypoints defining the perimeter of the roof of the selected scheduled task and one or more areas of interest of the roof of the selected task; and
,submitting by the processor the collected field data to a central control system. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification