SYSTEM AND METHOD OF DEVICE MAINTENANCE REPORTING VIA A WIRELESS PROTOCOL
First Claim
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1. A method comprising:
- receiving a maintenance signal from a first remote system located at a first remote location;
polling a plurality of other remote systems located at a plurality of respective remote locations;
a processor determining whether a maintenance need exists for each of the plurality of other remote systems;
the processor scheduling an appointment to service the first remote system; and
when the processor determines that the maintenance need exists for at least one of the plurality of other remote systems, the processor scheduling an appointment to service the at least one of the plurality of other remote systems,wherein scheduling the appointment to service the first remote system and scheduling the appointment to service the at least one of the plurality of other remote systems includes scheduling the appointments according to respective locations of the first remote system and the at least one of the plurality of other remote systems.
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Abstract
Systems and methods of device maintenance reporting via a wireless protocol are provided. Systems can include a central station and a plurality of remote systems such that the central station is in wireless bidirectional communication with each of the plurality of remote systems. When the central station receives a maintenance signal from a first of the plurality of remote systems, the central station can poll each of the plurality of remote systems located within a predetermined distance of a location of the first of the plurality of remote systems. The central station can also determine whether a maintenance need exists for each of the plurality of remote systems located within the predetermined distance.
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Citations
24 Claims
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1. A method comprising:
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receiving a maintenance signal from a first remote system located at a first remote location; polling a plurality of other remote systems located at a plurality of respective remote locations; a processor determining whether a maintenance need exists for each of the plurality of other remote systems; the processor scheduling an appointment to service the first remote system; and when the processor determines that the maintenance need exists for at least one of the plurality of other remote systems, the processor scheduling an appointment to service the at least one of the plurality of other remote systems, wherein scheduling the appointment to service the first remote system and scheduling the appointment to service the at least one of the plurality of other remote systems includes scheduling the appointments according to respective locations of the first remote system and the at least one of the plurality of other remote systems. - View Dependent Claims (2, 3, 4, 5, 21, 22)
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6-8. -8. (canceled)
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9. A system comprising:
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a transceiver; a programmable processor; and executable software stored on a non-transitory computer readable medium for; receiving a maintenance signal from a first remote system located at a first remote location; polling a plurality of other remote systems located at a plurality of respective remote locations; determining whether a maintenance need exists for each of the first plurality of other remote systems; scheduling an appointment to service the first remote system; and when the maintenance need exists for at least one of the plurality of other remote systems, scheduling an appointment to service the at least one of the plurality of other remote systems, wherein scheduling the appointment to service the first remote system and scheduling the appointment to service the at least one of the plurality of other remote systems includes scheduling the appointments according to respective locations of the first remote system and the at least one of the plurality of other remote systems. - View Dependent Claims (10, 11, 12, 13, 14, 15, 23, 24)
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16-18. -18. (canceled)
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19. A system comprising:
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a central station; and a plurality of remote systems, wherein the central station is in wireless bidirectional communication with each of the plurality of remote systems, wherein, when the central station receives a maintenance signal from a first remote system in the plurality of remote systems, the central station polls each of the plurality of remote systems located within a predetermined distance of a location of the first remote system and determines whether a maintenance need exists for each of the plurality of remote systems located within the predetermined distance, wherein the central station schedules an appointment to service the first remote system, wherein, when a maintenance need exists for a second remote system in the plurality of remote systems, the central station schedules an appointment to service the second remote system, and wherein, when the central station schedules the appointment to service the first remote system and the appointment to service the second remote system, the central station schedules the appointments according to respective locations of the first remote system and the second remote system.
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20. (canceled)
Specification
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Current AssigneeHoneywell International Inc.
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Original AssigneeHoneywell International Inc.
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InventorsPiel, Kevin G., Garavuso, Michael, Boodoosingh, Narine, Kovach, John, Edwards, Lewin Aleksis Roger William
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Application NumberUS13/458,589Publication NumberTime in Patent OfficeDaysField of SearchUS Class Current705/7.19CPC Class CodesG06Q 10/10 Office automation; Time man...G08B 29/14 checking the detection circ...
