MOBILE APPLICATION FOR AUTOMOBILE SERVICES

• US 20130297352A1
• Filed: 02/18/2013
• Published: 11/07/2013
• Est. Priority Date: 02/17/2012
• Status: Abandoned Application

• Current Assignee: Eonward LLC
• Original Assignee: Eonward LLC
• Inventors: Noe, Tom, Ward, Jeffrey M.
• Application Number:
  US13/769,621
• Publication Number:
  US 20130297352A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

An application for mobile devices presents a number of user interface screens that include information received from a server computer. The user interface screens include icons or controls that allow a user to interact with a sales or service department of a selected dealer, schedule service appointments, edit, store and recall warranty and insurance information. In addition, a user interface screen allows the user to capture information regarding an accident and to forward the information to a user'"'"'s insurance carrier.

Claims

1. A computer system, comprising:

a server computer including one or more processors that are configured to;

store a contact address and a vehicle identifier for a number of users;

receive service information indicative of suggested service procedures to be performed at different mileage intervals for a number of vehicle types;

determine if a vehicle identifier stored for a user is due for a suggested service and if so, to send a message to the contact address of the user associated with the vehicle;

receive a request for a service appointment from the user and an identifier that identifies a dealer who the user would like to perform the service; and

forward the service request to the identified dealer.

2. The server computer of claim 1, wherein the vehicle is one of an automobile, a boat, a recreational vehicle or a motor home.

3. The computer system of claim 1, wherein the server computer is configured to store an image a contact person at a dealer that is associated with the user and to transmit the image to the user with messages sent to the user.

4. A mobile computing device, comprising:

a memory for storing program instructions;

a processor configured to execute the program instructions to;

present a single user interface screen on the mobile device when a user has been involved in an accident, wherein the user interface screen includes a number of controls that can be selected to;

collect one or more photographs that a user captures of the accident;

capture a description of the accident;

recall a contact address for an insurance carrier of the user; and

transmit a message to the insurance carrier at the contact address that includes the name of the user, a date, time and location of the accident, the one or more photographs of the accident and the description of the accident.

5. The mobile computing device of claim 4, wherein the memory stores a digital certificate of proof of insurance and the processor is configured to display the proof of insurance on the user interface screen.

6. A mobile computing device, comprising:

a memory for storing program instructions;

a processor configured to execute the program instructions to;

present one or more user interface screens in which can enter;

a user identifier;

a VIN number of a vehicle; and

an identifier that represents a dealer;

transmit a message to a remote server computer that forwards the entered information; and

receive messages from the identified dealer regarding servicing the vehicle represented by the VIN number.

7. The mobile computing device of claim 6, wherein the processor is configured to execute instructions that transmit a request to schedule a service for the vehicle.

8. The mobile computing device of claim 6, wherein the processor is configured to execute instructions to receive and display promotional materials from the identified dealer.

9. The mobile computing device of claim 6, wherein the processor is configured to display a certificate of insurance for the vehicle.

10. The mobile computing device of claim 6, wherein the processor is configured to execute instructions to:

collect one or more photographs that a user captures of the accident;

capture a description of the accident;

recall a contact address for an insurance carrier of the user; and

transmit a message to the insurance carrier at the contact address that includes the name of the user, a date, time and location of the accident, the one or more photographs of the accident and the description of the accident.