INFERRING QUALITY IN UT CALLS BASED ON REAL-TIME BI-DIRECTIONAL EXPLOITATION OF A FULL REFERENCE ALGORITHM
First Claim
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1. A computer-implemented method comprising:
- receiving, by a computing device, a client copy of an audio file from a client device associated with a unified telephony call;
comparing, by the computing device, the client copy of the audio file to a local copy of the audio file using a reference algorithm; and
determining, by the computing device, a quality of service associated with the client device based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file.
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Abstract
A method, computer program product, and computer system for inferring quality of unified telephony calls based on real-time bi-directional exploitation of a full reference algorithm. A client copy of an audio file may be received from a client device associated with a unified telephony call. The client copy of the audio file may be compared to a local copy of the audio file using a reference algorithm. A quality of service associated with the client device may be determined based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file.
16 Citations
25 Claims
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1. A computer-implemented method comprising:
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receiving, by a computing device, a client copy of an audio file from a client device associated with a unified telephony call; comparing, by the computing device, the client copy of the audio file to a local copy of the audio file using a reference algorithm; and determining, by the computing device, a quality of service associated with the client device based upon, at least in part, a difference between the client copy of the audio file and the local copy of the audio file. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10-23. -23. (canceled)
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24. A computer-implemented method comprising:
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receiving, by a computing device, a copy of an audio file associated with a unified telephony call from a client device during the unified telephony call; determining, by the computing device, a quality of service associated with the client device, wherein the quality of service is determined based upon, at least in part, comparing the copy of the audio file received from the client device and a locally stored copy of the audio file using a full reference algorithm; and if the quality of service falls below a threshold, executing, by the computing device, a corrective measure.
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25. A computer-implemented method comprising:
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receiving, by a computing device, a copy of an audio file associated with a unified telephony call from a client device during the unified telephony call; determining, by the computing device, a quality of service associated with the client device, wherein the quality of service associated with the client is determined based upon, at least in part, comparing the copy of the audio file received from the client device and a locally stored copy of the audio file using a full reference algorithm; determining, by the computing device, a quality of service of the unified telephony call based upon, at least in part, the quality of service associated with the client device; and transmitting, by the computing device, at least one of the quality of service associated with the client device, the quality of service of the unified telephony call, and a status of a unified telephony infrastructure to one or more client devices associated with the unified telephone call.
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Specification