MISLEADING MESSAGE DETECTION
1 Assignment
0 Petitions
Accused Products
Abstract
A method of managing services in a health care facility includes receiving one or more messages associated with one or more actions to be performed in the hospital; placing the one or more messages in a queue, assessing a queued message, in combination with one or more other messages, against one or more misleading message patterns stored in a memory, determining whether the combination of the message and the one or more other messages matches one or more of the misleading message patterns so as to indicate or suggest that the message is misleading, and if one or more of the misleading message patterns indicates or suggests that the message is misleading, removing the message from the queue or modifying the message.
6 Citations
85 Claims
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1-43. -43. (canceled)
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44. A method of managing services in a health care facility, comprising:
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receiving one or more messages associated with one or more actions to be performed in the hospital; placing the one or more messages in a queue; assessing a queued message, in combination with one or more other messages, against one or more misleading message patterns stored in a memory; determining whether the combination of the message and the one or more other messages matches one or more of the misleading message patterns so as to indicate or suggest that the message is misleading; and if one or more of the misleading message patterns indicates or suggests that the message is misleading, removing the message from the queue or modifying the message. - View Dependent Claims (45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68)
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69. A method of managing services, comprising:
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receiving one or more messages associated with one or more actions to be performed; placing the one or more messages in a queue; assessing whether or not at least one received message is a type of message to be held; if the received message is a type of message to be held, applying a hold to the message; unholding the message after a period of time has elapsed; assessing the unheld message, in combination with one or more other messages, against one or more misleading message patterns stored in a memory; determining whether the combination of the unheld message and the one or more other messages matches one or more of the misleading message patterns so as to indicate or suggest that the message is misleading; and if one or more of the misleading message patterns indicates or suggests that the message is misleading, removing the message from the queue or modifying the message.
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70-83. -83. (canceled)
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84. A system for managing cleaning requests, comprising:
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a processor; a memory coupled to the processor and configured to store program instructions executable by the processor to implement; receiving one or more messages associated with one or more actions to be performed in the hospital; placing the one or more messages in a queue; assessing a queued message, in combination with one or more other messages, against one or more misleading message patterns stored in a memory; determining whether the combination of the message and the one or more other messages matches one or more of the misleading message patterns so as to indicate or suggest that the message is misleading; and if one or more of the misleading message patterns indicates or suggests that the message is misleading, removing the message from the queue or modifying the message.
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85-87. -87. (canceled)
Specification