SYSTEMS AND METHODS FOR TRANSPORTATION SERVICES

• US 20130311211A1
• Filed: 11/30/2012
• Published: 11/21/2013
• Est. Priority Date: 12/02/2011
• Status: Abandoned Application

• Current Assignee: Avid International Holdings Incorporated
• Original Assignee: Avid International Holdings Incorporated
• Inventors: ZAFAR, Amir, RASSMAN, Ian, SHAHBAZI, Reza, DAHL, Gitte
• Application Number:
  US13/691,548
• Publication Number:
  US 20130311211A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events

Abstract

Systems, methods, processes, computer readable medium, networks, virtual machines are provided that implement transportation related features and services. For example, a platform is implemented that address the complexity and speed in providing and managing chauffeured for hire ground transportation services. Features related to dispatching, managing business agreements, user interfaces, inter-company billing, inter-company fleet visibility and verification, analytics, and other advancements are also described.

Claims

1. A computer-implemented business platform for business-to-business operations between chauffeured ground transportation service providers over a network that is configured and adapted to support multiple service providers over a network communications connection, comprising:

a network interface for communicating over the network and accessing the platform by registered service providers that provide service provider specific data during registration;

a reservation element implemented on the network that creates reservation transaction objects that include all information associated with a reservation;

a reservation transaction object database that stores reservation objects detailing individual reservation transactions,

an availability engine that collects and analyzes service provider information and determines availability of at least one service provider to fulfill one or more individual reservation transactions;

a regulatory element using at least portions of the service provider specific data to regulate activity within the platform, wherein the regulatory element implements a set of electronic constraints that create and control affiliate relationships between service providers on the platform and control accessibility of the portions of the service provider specific data;

a search element implemented to assist a service provider in locating an affiliate service provider to handle a reservation of chauffeured ground transportation service on its behalf, the search element receiving data requirements specifying one or more individual reservation transactions to be fulfilled, wherein the search element is configured and adapted to receive the data requirements and generate an output response based on the data requirements, the service provider specific data, and the electronic constraints; and

a reservation interface element that is configured and adapted to permit a requesting service provider to select one of its affiliated service providers for the reservation, wherein the interface permits the requesting service provider to select an affiliated service provider from the output response to specify that the affiliated service provider should handle the reservation and generates an update to a data field that records the selection by the requesting service provider of the particular affiliated service provider to handle the reservation.

2. The platform of claim 1 wherein the service provider specific data includes fleet data specifying details of a service provider'"'"'s chauffeured motor ground transportation vehicles, the fleet data being stored on the platform.

3. The platform of claim 2 wherein the availability engine determines availability for a particular reservation using a requesting service provider'"'"'s own fleet and fleets of one or more affiliated service providers, wherein the affiliated service providers include service providers that are directly affiliated with the requesting service provider and service providers that are indirectly affiliated with the requesting service provider.

5. The platform of claim 2 wherein the portions of the service provider specific data include a portion that comprises service provider specific information that is available to the search element when service providers establish an affiliate relationship between each other using the regulatory element.

6. The platform of claim 1 wherein the regulatory element permits individual service providers to assign affiliated service providers to different categories using the affiliate relationships, including hierarchical categories of service providers.

7. The platform of claim 1 in which the affiliate relationships include first level, second level and third level relationships.

8. The platform of claim 1 in which the dispatch interface element provides any service provider vehicle fleet information about any other service provider on the basis of the affiliated relationship between the service providers.

9. The platform of claim 2 wherein the regulatory element implements and tracks different price rate arrangements that a service provider has with each of its affiliated service providers.

10. The platform of claim 1 wherein the search element uses different price relationships that a requesting service provider has with each of its affiliated service providers in generating the output response.

11. The platform of claim 1 further including a live search element that provides a service operator with information about the service provider'"'"'s own vehicle(s), vehicles that are in the service provider'"'"'s affiliate network, and combinations thereof.

4. The platform of claim 4 in which the request for the availability information passes through the regulatory element.

12. A computer implemented business platform for business-to-business operation between chauffeured ground transportation service providers, comprising:

a reservation element that is configured to handle the creation and management of a service-provider-to-service-provider reservation for a chauffeured motor ground transportation;

a reservation transaction object database that stores reservation objects detailing individual reservation transactions;

a regulatory element that implements a set of electronic constraints between particular service providers, wherein the constraints create and control affiliate relationships between the service providers, wherein the regulatory element records data and confirms using the recorded data that the service providers are in compliance with ground transportation operation requirements from third party sources and is further configured to determine which service providers are not in compliance or will need to update their ground transportation requirements and in response notifies service providers with sufficient information that one or more its affiliate service provider are not compliance or will need to update their status; and

a reservation interface element that is configured and adapted to permit a requesting service provider to select one of its affiliated service providers for a reservation, wherein the reservation interface element permits the requesting service provider to select an affiliated service provider from the output response to specify that the affiliated service provider should handle the reservation and generates an update to a data field that records the selection by the requesting service provider of the particular affiliate service provider to handle the reservation.

13. The platform of claim 12 wherein the compliance element uses a vehicle identification number decoder to verify service provider information.

14. The platform of claim 12 wherein the regulatory element is configured to verify information provided to the platform by one or more service providers and wherein verification is a requirement to being able to use the reservation interface.

15. The platform of claim 12 wherein the platform stores and uses quality ratings specified for individual service providers.

16. The platform of claim 12 wherein the platform requires that each service provider can only be on the platform when the platform has verified the service provider'"'"'s fleet information.

17. The platform of claim 12 wherein the regulatory element permits individual service providers to assign affiliated service providers to different categories using the affiliate relationships, including hierarchical categories of service providers

18. The platform of claim 12 further comprising a search element that is configured and adapted to receive the data requirements and generate an output response based on the data requirements, service provider specific data, and electronic constraints between service providers having affiliated relationships.

19. A computer implemented method for business-to-business operations between livery car service providers, comprising:

configuring a network of computers to provide service providers with access to a business platform;

storing service provider specific data for each service provider;

creating a reservation transaction object, wherein creating the reservation transaction object includes storing the reservation transaction object in a reservation transaction object database;

collecting and analyzing the service provider specific data to determine the availability of the service providers to schedule a pick up at particular times and geographic areas;

implementing a set of electronic constraints between the service providers, wherein the constraints create and control affiliate relationships and control usage by the service providers of at least portions of the collected service provider specific data;

receiving data requirements specifying one or more reservations including a customer pickup time;

generating an output response based on the data requirements, the portions of the collected service provider specific data, and the electronic constraints;

displaying the output response to a requesting service provider;

receiving a selection of an affiliated service provider from the output response for the purpose of specifying that the affiliated service provider should handle the reservation; and

generating an update to a data field that records the selection by the requesting service provider.