SYSTEM AND METHOD FOR SENDING A NOTIFICATION BASED UPON INFORMATION CONVEYED VIA UNILATERAL MESSAGING

• US 20130318171A1
• Filed: 05/24/2012
• Published: 11/28/2013
• Est. Priority Date: 05/24/2012
• Status: Abandoned Application

• Current Assignee: West Corporation
• Original Assignee: West Corporation
• Inventors: Auen, Timothy L.
• Application Number:
  US13/479,779
• Publication Number:
  US 20130318171A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A method for sending a notification based upon information conveyed via unilateral messaging includes: (a) receiving a plurality of unilateral messages; (b) gleaning selected information from selected unilateral messages of the plurality of unilateral messages; (c) evaluating the selected information according to predetermined criteria to ascertain a trend; (d) when the trend indicates the notification is justified, sending the notification; and (e) when the trend does not indicate the notification is justified, returning to receiving unilateral messages.

Claims

1. A method for sending a notification based upon information conveyed via social media messaging;

the method comprising;

(a) receiving a plurality of social media messages;

(b) gleaning selected information from selected social media messages of said plurality of social media messages;

(c) evaluating said selected information according to predetermined criteria to ascertain a trend;

(d) when said trend indicates said notification is justified, sending said notification; and

(e) when said trend does not indicate said notification is justified, returning to step (a).

2. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 1 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of a natural disaster.

3. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 2 wherein said natural disaster is indicated as occurring within a predetermined geographic area.

4. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 1 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of at least one of a natural disaster and a man-made disaster.

5. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 1 wherein said selected information relates to content of said selected social media messages.

6. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 1 wherein said selected information relates to content and locus of origin of said selected social media messages.

7. The method for sending a notification based upon information conveyed via social media messaging as recited in claim 1 wherein said selected information relates to content and frequency of occurrence of said selected social media messages.

8. A system for sending a notification based upon information conveyed via social media messaging;

the system comprising;

(a) a receiving unit for receiving a plurality of social media messages;

(b) a trend spotting unit coupled with said receiving unit;

said trend spotting unit being configured for gleaning selected information from selected social media messages of said plurality of social media messages;

said trend spotting unit evaluating said selected information according to predetermined criteria to ascertain a trend; and

(c) a notification unit coupled with said trend spotting unit;

said notification unit effecting notification of predetermined recipients when said trend indicates said notification is justified.

9. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 8 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of a natural disaster.

10. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 9 wherein said natural disaster is indicated as occurring within a predetermined geographic area.

11. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 8 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of at least one of a natural disaster and a man-made disaster.

12. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 8 wherein said selected information relates to content of said selected social media messages.

13. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 8 wherein said selected information relates to content and locus of origin of said selected social media messages.

14. The system for sending a notification based upon information conveyed via social media messaging as recited in claim 8 wherein said selected information relates to content and frequency of occurrence of said selected social media messages.

15. A method for sending a notification based upon information conveyed via unilateral messaging;

the method comprising;

(a) receiving a plurality of unilateral messages;

(b) gleaning selected information from selected unilateral messages of said plurality of unilateral messages;

(c) evaluating said selected information according to predetermined criteria to ascertain a trend;

(d) when said trend indicates said notification is justified, sending said notification; and

(e) when said trend does not indicate said notification is justified, returning to step (a).

16. The method for sending a notification based upon information conveyed via unilateral messaging as recited in claim 15 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of a natural disaster.

17. The method for sending a notification based upon information conveyed via unilateral messaging as recited in claim 16 wherein said natural disaster is indicated as occurring within a predetermined geographic area.

18. The method for sending a notification based upon information conveyed via unilateral messaging as recited in claim 15 wherein said trend indicates said notification is justified when said selected information indicates a likelihood of occurrence of at least one of a natural disaster and a man-made disaster.

19. The method for sending a notification based upon information conveyed via unilateral messaging as recited in claim 15 wherein said selected information relates to content of said selected unilateral messages.

20. The method for sending a notification based upon information conveyed via unilateral messaging as recited in claim 15 wherein said selected information relates to at least one of content of said selected unilateral messages, frequency of occurrence of said selected social media messages and locus of origin of said selected unilateral messages.