APPARATUS, SYSTEM AND METHOD FOR GENERATING AND CONVERTING SALES OPPORTUNITIES

• US 20130325553A1
• Filed: 05/31/2013
• Published: 12/05/2013
• Est. Priority Date: 06/01/2012
• Status: Abandoned Application

• Current Assignee: Level 3 Communications LLC (Lumen Technologies, Inc.)
• Original Assignee: Level 3 Communications LLC (Lumen Technologies, Inc.)
• Inventors: Nadiadi, Yunas, Storey, Jeffrey Kendall, Singh, Rajiv Kumar, Phillips, Luke Patrick, Farnsworth, Paul, Martinet, Mark William
• Application Number:
  US13/907,447
• Publication Number:
  US 20130325553A1
• Time in Patent Office: Days
• US Class Current: 705/7.34
• CPC Class Codes: G06Q 30/0205 Location or geographical consideration

Abstract

Aspects of the present disclosure involve apparatus, systems and methods for generating and converting sales opportunities. The apparatus and system may involves an applicatoin and various possible graphical user interfaces (GUI'"'"'s) running on some form of smart tablet type computing device that accesses geographical information, customer analytic information, and telecommunication infrastructure (or other technical infrastructure) and allows a user to define an optimal travel route between various possible customer based on geographic, customer and infrastructure criteria.

Claims

1. A customer tour optimization system comprising:

a computing device including at least one processor and having at least one local memory, the at least one local memory including a plurality of computer executable instructions for execution on the at least one processor, the instructions configured to cause the at least one processor to;

receive at least one geographic search parameter for a selected geographic area, the at least one geographic search parameter used to determine a geographic boundary for a prospect tour;

receive at least one customer filter parameter, the at least one customer filter parameter is used to select customers from the selected geographic area based on an attribute of the customer;

access a database of customer information associated with the at least one geographic search parameter;

identify at least a first customer based conforming with the at least one geographic search parameter and the at least one customer filter parameter; and

generate the prospect tour to the at least one identified customer based on the received at least one geographic search parameter and the at least one prospect filter parameter, the prospect tour defining a travel route from a starting location and an ending location where the travel route includes a location of the at least one identified customer.

2. The system of claim 1, wherein the computer executable instructions further cause the at least one processor to display the travel route on a map for the generated prospect tour.

3. The system of claim 1, wherein the at least one geographic search parameter includes information on at least one location within the selected geographic area, the at least one location within the selected geographic area being the starting location for the prospect tour.

4. The system of claim 1, wherein the at least one geographic search parameter includes information on a maximum drive distance to be covered during the prospect tour.

5. The system of claim 1, wherein the at least one geographic search parameter includes information on a time available for completing the prospect tour.

6. The system of claim 1, wherein the computer executable instructions further cause the at least one processor to determine the geographic boundary for the prospect tour based on the received at least one geographic search parameter, the geographic boundary defining an area from which to select customers for the prospect tour.

7. The system of claim 3, wherein the computer executable instructions further cause the at least one processor to:

determine at least a second customer for the at least one geographic search criteria and for the at least one customer filter criteria; and

determine a timeline for the prospect tour, the timeline including drive times and drive distances from the starting location to each of the first customer and the second customer and from the first customer to the second customer.

8. The system of claim 7, wherein the computer executable instructions further cause the at least one processor to define the travel route to be the shortest route that encompasses the stating location, the ending location, the first customer and the second customer.

9. The system of claim 8, wherein the computer executable instructions further cause the at least one processor to determine an optimal route for the prospect tour wherein the optimal route is determined based on at least one unique attribute of the first customer and the second customer.

10. The system of claim 9 wherein the at least one unique attribute is based on internal rate of return (IRR) data for each of the first customer and the second customer.

11. The system of claim 9, wherein the at least one customer filter parameter includes at least one threshold value and wherein the at least one unique attribute for each of the first customer and the second customer meets the at least one threshold value.

12. The system of claim 1, wherein the computer executable instructions further cause the at least one processor to determine an optimal sequence for visiting customers on the prospect tour along the travel route wherein the optimal sequence for visiting customers is determined based on a customer ranking, the customer ranking being determined based at least one prospect attribute associated with each customer.

13. The system of claim 6, wherein the computer executable instructions further cause the at least one processor to determine an optimal route for the prospect tour wherein the optimal route is determined based on a total prospect value for the tour, the total prospect value for the tour being equal to a sum of prospect values for each customer.

14. The system of claim 13, wherein the total prospect value is maximized to provide the user with a prospect tour that maximizes user ability to generate and convert sales opportunities.

15. The system of claim 13, wherein each prospect value for each customer is based on at least one prospect attribute, wherein the at least one prospect attribute is mapped to a number representing the prospect value.

16. A method for optimizing customer tour in a selected geographic area, the method comprising:

receiving at least one geographic search parameter for a selected geographic area;

determining a geographic boundary for a customer tour using the at least one geographic search parameter;

receiving at least one prospect filter parameter, the at least one prospect filter used to select customers located within the geographic boundary;

identifying at least a first customer based on the at least one geographic search parameter and the at least one prospect filter parameter; and

determining a customer tour route to the at least one identified customer based on the received at least one geographic search parameter and the at least one prospect filter parameter.