VEHICLE SERVICE AUCTION SYSTEMS AND METHODS

• US 20130338873A1
• Filed: 06/15/2012
• Published: 12/19/2013
• Est. Priority Date: 06/15/2012
• Status: Abandoned Application

• Current Assignee: Harman International Industries Incorporated (Samsung Electronics Co. Ltd.)
• Original Assignee: Harman International Industries Incorporated (Samsung Electronics Co. Ltd.)
• Inventors: Baalu, Arvin
• Application Number:
  US13/524,308
• Publication Number:
  US 20130338873A1
• Time in Patent Office: Days
• US Class Current: 701/31.4
• CPC Class Codes: G06Q 30/08 Auctions
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C
• CPC Class Codes: G07C 5/0808 Diagnosing performance data testing of vehicles G01M17/00; testing of electrical installation on vehicles G01R31/005

Abstract

Various embodiments relates to a vehicle servicing auction method and system. Based on vehicle diagnostic information transmitted to a vehicle servicing bidding, a vehicle servicing bidding event may be initiated. The bidding event may include submitting requests for bids to one or more vehicle service providers and receiving bids from the vehicle service providers for servicing the vehicle based on a servicing need determined from the vehicle diagnostic information. One or more bids may be received from one or more vehicle service providers and the bids output at a vehicle computing system. The user may select a bid as acceptance of the bid at the vehicle computing system. In some embodiments, the bids may be sorted by bid amount. Location information for the vehicle service provider who submitted the user selected bid may be output. A route to the vehicle service provider may be generated based on the location information.

Claims

1. A computer-implemented method for presenting one or more vehicle service providers on a vehicle computing system, the computer-implemented method comprising:

receiving vehicle diagnostic information at a vehicle computing system;

transmitting the diagnostic information from the vehicle computing system to a vehicle servicing bidding module configured to manage a vehicle service bidding operation, the vehicle service bidding operation including submitting requests for bids to one or more vehicle service providers and receiving one or more bids from the one or more vehicle service providers for servicing the vehicle based on a servicing need determined from the vehicle diagnostic information;

receiving at the vehicle computing system the one or more bids from the one or more vehicle service providers;

outputting the one or more bids at the vehicle computing system;

displaying location information for the one or more vehicle service providers from whom the one or more bids are received, the location information being displayed as points of interest on a navigation map at the vehicle computing system;

receiving a user selection of a bid from the one or more bids from the one or more vehicle service providers at the vehicle computing system;

based on the location information, generating a route to the vehicle service provider whose bid was selected by the user.

2. The computer-implemented method of claim 1 wherein the location information is stored in a database remote from the vehicle computing system, the computer-implemented method further comprising automatically inputting the location information received at the vehicle computing system from the database to a navigation module at the vehicle computing system for generating the route.

4. The computer-implemented method of claim 1 further comprising:

receiving a request at the vehicle computing system for a specified service time; and

transmitting the request for the specified service time from the vehicle computing system, wherein the request for the specified servicing time is submitted with the requests for bids, wherein receiving the bids includes receiving bids from the one or more vehicle service providers that can service at the requested service time.

5. The computer-implemented method of claim 4 wherein the specified service time is for immediate servicing.

6. The computer-implemented method of claim 1 wherein the bid selection is received orally.

3. (canceled)

7. A system for providing at a vehicle computing system one or more vehicle service providers along a route, the system comprising:

at least one computer configured to;

receive a servicing need for a vehicle;

receive a location of the vehicle;

based on the servicing need and the location of the vehicle, identify one or more vehicle service providers within a geographic area able to service the servicing need; and

in response to receiving the servicing need, automatically initiate a vehicle servicing bidding event with one or more vehicle service providers within the geographic area who are able to service the servicing need;

upon completion of the vehicle servicing bidding event, sort all received bids based on an amount of the bid;

transmit the sorted bids for output from a vehicle computing system;

receive a user selected bid transmitted from the vehicle computing system;

identify the vehicle service provider winning the user selected bid; and

automatically transmit appointment information into an electronic calendar system of the vehicle service provider'"'"'s.

8. The system of claim 7 wherein the at least one computer is further configured to:

initiate a timer during the vehicle servicing bidding process for monitoring a time period for receiving the bids from the one or more vehicle service providers; and

transmit bids which are received within the time period as determined based on the timer.

9. The system of claim 7 wherein the at least one computer is further configured to receive the location of the one or more vehicle service providers and services of the one or more vehicle service provider from a database communicating with the at least one computer to identify the one or more vehicle service providers.

10. The system of claim 7 wherein the at least one computer is further configured to:

receive a request for a specified service time; and

transmit the request for the specified servicing time with one or more requests for bids during the vehicle servicing bidding event, wherein each of the one or more vehicle service providers submit a bid based on whether the service can be performed at the specified servicing time.

11. The system of claim 10 wherein the vehicle servicing bidding event further includes receiving bids from the one or more vehicle service providers within the geographic area who are able to service the servicing need at the specified servicing time.

13. The system of claim 7 further comprising a vehicle computing system configured to:

receive the bids from the one or more vehicle service providers;

output the bids at the vehicle computing system;

receive a user selection of a bid;

output location information for the vehicle service provider who submitted the user selected bid; and

generate a route to the vehicle service provider based on the location information.

14. The system of claim 13 wherein the location information is stored in a database remote from the vehicle computing system, the vehicle computing system being further configured to automatically input the location information received from the database to a navigation module at the vehicle computing system for generating the route.

15. The system of claim 7 wherein the at least one computer is further configured to sort the bids based on at least one of bid amount and distance of the vehicle service provider from the vehicle.

16. The system of claim 7 wherein the servicing need is based on diagnostic information detected by one or more vehicle sensors.

17. The system of claim 7 wherein the servicing need is user defined.

12. The system of claim 12 wherein the specified service time is for immediate servicing.

18. A computer program product embodied in a non-transitory computer readable medium for presenting at a vehicle computing system one or more vehicle service providers along a route, the computer program product having instruction for:

receiving a servicing need for a vehicle;

receiving a location of the vehicle;

based on the servicing need and the location of the vehicle, identifying one or more vehicle service providers within a geographic area able to service the servicing need;

automatically triggering a vehicle servicing bidding event in response to receiving the servicing need, wherein one or more bids are received from one or more vehicle service providers within a geographic area and capable of servicing the servicing need;

transmitting the one or more bids for output at a vehicle computing system;

receiving an instruction to save the one or more bids in memory; and

storing the bids in memory for a predefined period of time.

19. The non-transitory computer program product of claim 18 further comprising instructions for:

sorting the bids based on an amount of the bid; and

transmitting the sorted bids for output from a vehicle computing system.

20. The non-transitory computer program product of claim 18 wherein the vehicle service provider location is within a radius of the vehicle.

21. The non-transitory computer program product of claim 18 wherein the predefined period of time is based on an expiration of an offer contained in the bid from the one or more vehicle service providers.