SYSTEM AND METHOD FOR PROVIDING VIRTUAL ARBITRATION
First Claim
1. A system for facilitating users to perform automated arbitration proceeding over a communication network via a virtual arbitration centre, the system comprising:
- one or more virtual arbitration modules configured to provide users at remote locations access to the virtual arbitration centre via a web-based user interface on the users'"'"' electronic devices, wherein the one or more virtual arbitration modules comprises;
a cloud-based repository configured to store one or more predetermined rules and data related to arbitration; and
a case management module configured to facilitate secure communication of the arbitration related data between the users and further configured to facilitate the users to conduct an automated online arbitration proceeding using the data related to arbitration and the one or more predetermined rules.
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Accused Products
Abstract
A system for facilitating users to perform automated arbitration proceeding over a communication network via a virtual arbitration centre in a cloud computing environment is provided. The system comprises virtual arbitration modules in the virtual arbitration centre to provide cloud-based arbitration service over the communication network to users at remote locations. The system further comprises electronic devices to facilitate the users to access the cloud-based virtual arbitration service via a web-based user interface on the electronic devices. The virtual arbitration modules comprise a cloud-based repository configured to store predetermined rules and data related to arbitration. The virtual arbitration modules further comprise a case management module to facilitate secure cloud-based communication of the arbitration related data between the users and to facilitate the users to conduct an auto mated online arbitration proceeding by performing cloud computing on the arbitration related data and the predetermined rules employing cloud computing components.
187 Citations
28 Claims
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1. A system for facilitating users to perform automated arbitration proceeding over a communication network via a virtual arbitration centre, the system comprising:
one or more virtual arbitration modules configured to provide users at remote locations access to the virtual arbitration centre via a web-based user interface on the users'"'"' electronic devices, wherein the one or more virtual arbitration modules comprises; a cloud-based repository configured to store one or more predetermined rules and data related to arbitration; and a case management module configured to facilitate secure communication of the arbitration related data between the users and further configured to facilitate the users to conduct an automated online arbitration proceeding using the data related to arbitration and the one or more predetermined rules.
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2. A system for facilitating users to perform automated arbitration proceeding over a communication network via a virtual arbitration centre in a cloud computing environment, the system comprising:
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one or more virtual arbitration modules in the virtual arbitration centre configured to provide cloud-based arbitration service over the communication network to users at remote locations; one or more electronic devices configured to facilitate the users to access the cloud-based virtual arbitration service via a web-based user interface on the one or more electronic devices, wherein the one or more virtual arbitration modules comprises; a cloud-based repository configured to store one or more predetermined rules and data related to arbitration; and a case management module configured to facilitate secure cloud-based communication of the arbitration related data between the users and further configured to facilitate the users to conduct an automated online arbitration proceeding by performing cloud computing on the arbitration related data and the one or more predetermined rules employing cloud computing components. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method for performing automated arbitration proceeding over a communication network via a virtual arbitration centre in a cloud computing environment, the method comprising the steps of
providing, by the virtual arbitration centre, a cloud-based arbitration service to users at remote locations over the communication network; accessing the cloud-based arbitration service via a web-based user interface on the users'"'"' electronic devices, wherein the cloud-based arbitration service comprises; storing one or more predetermined rules and arbitration related data in a cloud-based repository; performing cloud-based communication of the arbitration related data between the users; and conducting a cloud-based automated arbitration proceeding using the arbitration related data and the one or more predetermined rules. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
Specification