NETWORK SERVICE FUNCTIONALITY MONITOR AND CONTROLLER
First Claim
1. A method for controlling service functionality in a distributed network comprising:
- monitoring metrics of a plurality of network factors;
formulating a control chart for each metric monitored of the network factors;
detecting abnormal events by applying Nelson Rules to the control charts;
predicting if an abnormal event indicates a potential incident by analyzing the abnormal events with a predetermined analytic mode; and
controlling service functionality of the distributed network based on the information regarding detected abnormal events and potential incidents.
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Accused Products
Abstract
A system and method is disclosed for controlling functionality of a computer network to avoid occurrence of resource or service incidents that degrade or disrupt operation of the network. The metrics monitored are formulated into control charts. Nelson like rules analyze the control charts to identify abnormal service events and abnormal resource events. The identified abnormal service events and abnormal resource events are analyzed using various analytic modes to identify potential resource incidents and potential service incidents. The analytic modes include covariate analysis, multivariate analysis, time series analysis and similar analytic techniques. Information on the abnormal service and abnormal resource events and the information on the potential service incidents/potential resource incidents are forwarded to a control or decision center to guide actions by an autonomic system or human operator to prevent the identified potential resource incidents and potential service incidents from degrading or disrupting operation of the network.
32 Citations
20 Claims
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1. A method for controlling service functionality in a distributed network comprising:
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monitoring metrics of a plurality of network factors; formulating a control chart for each metric monitored of the network factors; detecting abnormal events by applying Nelson Rules to the control charts; predicting if an abnormal event indicates a potential incident by analyzing the abnormal events with a predetermined analytic mode; and controlling service functionality of the distributed network based on the information regarding detected abnormal events and potential incidents. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer program product for controlling service functionality of a distributed network, said computer product comprising:
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a computer readable storage medium; first program instructions for monitoring metrics of a plurality of distributed network factors; second program instructions for formulating control charts based on the metrics monitored; third program instructions for detecting abnormal events by applying Nelson Rules to said control charts; fourth program instructions for predicting if any abnormal event indicates a potential incident by analyzing said abnormal events with a predetermined analytic mode; fifth program instructions for controlling service functionality of the network based on information regarding said detected events and said potential incidents; and wherein said first, second, third, fourth and fifth program instructions are stored on said computer readable storage medium. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. An engine for control of service functionality of a distributed network, comprising:
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a computer readable storage medium; a processor operatively coupled to said computer readable storage medium and also operatively coupled to a plurality of external factor monitors, a plurality of service factor monitors, and a plurality of resource factor monitors in the distributed network; an intelligent analytics engine operatively connected to said processor and said computer readable storage medium, said intelligent analytic engine having program instructions for formulating into control charts, metrics gathered from said plurality of external factor monitors, said plurality of service factor monitors, and said plurality of resource factor monitors; said intelligent analytics engine having program instructions for detecting abnormal service events and abnormal resource events by applying Nelson style rules to said control charts; said intelligent analytics engine having program instructions for identifying potential resource incidents and potential service incidents by analyzing said detected abnormal resource events and said detected abnormal service events with a predetermined analytic mode; said intelligent analytics engine having program instructions for sending information on said detected service events, said detected resource events, said identified potential resource incidents, and said identified potential service incidents to a network control center to thereby aid in controlling resource and service functionality of the distributed network; and wherein all of said program instructions are stored on said computer readable storage medium. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification