Customized Customer Loyalty Rewards Program Enhanced Rewards Distribution System and Method

• US 20130346170A1
• Filed: 01/10/2012
• Published: 12/26/2013
• Est. Priority Date: 01/10/2011
• Status: Abandoned Application

• Current Assignee: Jacob H. Epstein
• Original Assignee: Bozuko, Inc.
• Inventors: Epstein, Jacob H., Fabrizio, Mark A., Stone, Andrew J., Cray, William C.
• Application Number:
  US13/977,287
• Publication Number:
  US 20130346170A1
• Time in Patent Office: Days
• US Class Current: 705/14.14
• CPC Class Codes: G06Q 20/384 using social networks
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0212 Chance discounts or incentives
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems

Abstract

A customer loyalty rewards program random enhanced reward distribution system and method may comprise a server (304) receiving an indication that a user is a qualified participant because the user is one of a recipient of customer loyalty rewards program currency and qualified to be such a recipient. The server (304) may be configured to provide the user with a representation of a game (1400), via a communication network (290). The server (304) may be configured to receive, via the communication network (290), from the user, an indication that the user participates (1402) using the representation of the game (1400). The server (304) may determine whether the user is an enhanced reward recipient. The server (304) may be configured to determine whether the user is an enhanced reward recipient by selecting a position in a results array (100) predetermined to contain the indication (104) of whether the user is an enhanced reward recipient.

Claims

1. A customer loyalty rewards program random enhanced reward distribution system comprising:

a random enhanced reward distribution system server receiving an indication that a user is a qualified participant because the user is one of a recipient of customer loyalty rewards program currency and qualified to be a recipient of customer loyalty rewards program currency;

the random enhanced reward distribution server configured to provide the user with a representation of a game, via a communication network;

the random enhanced reward distribution system server configured to receive, via the communication network, from the user, an indication that the user participates using the representation of the game;

the random enhanced reward distribution server determining whether the user is an enhanced reward recipient.

2. The system of claim 1 further comprising:

the reward distribution server configured to determine whether the user is an enhanced reward recipient by selecting a position in a results array predetermined to contain the indication of whether the user is an enhanced reward recipient.

3. The system of claim 2 further comprising:

the random enhanced reward distribution system server configured to receive, via a communication network, from a merchant, a definition of a customer loyalty reward program random enhanced reward distribution campaign;

the random enhanced reward distribution system server configured to conduct the random enhanced reward distribution system campaign defined by the merchant.

4. The system of claim 3 wherein the definition by the merchant includes a cost to the merchant criteria:

the random enhanced reward distribution system server configured to create the results array for the campaign wherein a number of participants receiving the random enhanced reward within a given number of participation events satisfies the cost to the merchant criteria.

5. The system of claim 1 further comprising:

the random enhanced reward distribution system server configured to;

provide a reward distribution system campaign definition interface whereby a merchant having a consumer loyalty program can define the random enhanced reward distribution campaign; and

administer the random enhanced reward distribution system defined by the merchant for the merchant.

6. The system of claim 5 wherein the merchant defines at least one aspect of the enhanced reward distribution campaign.

7. The system of claim 1 wherein the customer loyalty reward program is a location check-in reward program and the customer loyalty program currency is a check-in reward.

8. The system of claim 7 wherein the enhanced customer loyalty program reward is higher than the check-in reward.

9. The system of claim 1 wherein the customer loyalty reward program is a behavior inducement check-in.

10. The system of claim 9 wherein the enhanced customer loyalty program reward is higher than an amount of customer loyalty currency normally received to induce the behavior.

11. The system of claim 2 further comprising:

the enhanced reward distribution system server configured to provide to the merchant a loyalty program enhanced reward campaign matrix populated by a selection of predetermined campaigns of increasing cost to the merchant progressing down and/or to the right in the matrix; and

the enhanced reward distribution system server configured to receive from the merchant a selection of at least one enhanced reward campaign from the enhanced reward campaign matrix for the reward distribution system server to conduct.

12. A method comprising:

receiving, via a random enhanced reward distribution system server, an indication that a participant is a qualified participant because the participant is one of a recipient of customer loyalty rewards program currency and qualified to be a recipient of customer loyalty rewards program currency;

providing, via the random enhanced reward distribution server, the participant with a representation of a game;

receiving, via the random enhanced reward distribution system server, from the participant, an indication that the participant engages in a participation event using the representation of the game;

determining, via the random enhanced reward distribution server, whether the participation event results in the participant receiving an enhanced reward.

13. A method comprising:

providing, via a random enhanced reward distribution server, a representation of a game of chance to a participating user with an opportunity to engage in a participation event;

determining, via the random enhanced reward distribution server, the outcome of the participation event;

providing, via the random enhanced reward distribution server, to the participant a representation of an outcome of the participant event in the form of an outcome of the game of chance resulting in one of a distribution of an enhanced reward and a non-distribution of an enhanced reward;

notifying, at least in part via the random enhanced reward distribution server, at least one of a plurality of social network connections of the participant of the outcome of the participation event.

14. A method comprising:

receiving, via a random enhanced reward distribution system server, an indication that a user is a qualified participant because the participant is a participant in a non-location check-in event wherein the participant engages in an activity in which a merchant desires the participant to engage;

providing, via the random enhanced reward distribution server, the participant with a representation of a game;

receiving, via the random enhanced reward distribution system server, from the participant, an indication that the participant engages in a participation event using the representation of the game;

determining, via the random enhanced reward distribution server, whether the participation event results in the participant receiving an enhanced reward.

15. A method comprising:

providing to a merchant having a customer loyalty program random enhanced reward distribution system account, via a random enhanced reward distribution system server, an enhanced reward distribution campaign matrix, each campaign in the campaign matrix defining a game of chance provided to a participant in the campaign, having an increasing level of merchant reward value commitment along a first coordinate axis of the matrix and an increased level of participant advertising value to the merchant along a second coordinate axis of the matrix; and

administering at least one customer loyalty program enhanced reward distribution campaign, via the random enhanced reward distribution system server, selected from the matrix by the merchant, on behalf of the merchant.

16. A method comprising:

receiving, via a random enhanced reward distribution system server, an indication that a participant is a qualified participant as defined by a merchant loyalty program enhanced reward distribution campaign, the campaign defining a temporal duration D for the campaign, and defining a respective defined award play time t_a at which each respective enhanced reward will be awarded to a participant during the duration D of the campaign;

providing, via the random enhanced reward distribution server, the participant with a representation of a game;

receiving, via the random enhanced reward distribution system server, from the participant, an indication that the participant engages in a participation event using the representation of the game at a participation play time t_p;

determining, via the random enhanced reward distribution server, whether the participation event results in the participant being awarded an enhanced reward based on one of the participation play time t_p corresponding to a defined award play time t_a and the existence of at least one unawarded enhanced reward for which a previous defined award play time t_a, within the duration D of the campaign, which defined award play time t_a passed without a participation event at a participation play time t_p corresponding to the defined award play time t_a that passed.