In-Store Guidance Systems and Methods
First Claim
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1. A method, performed by a portable computing device, for providing a map of a retail store to guide a customer in the retail store, the method comprising:
- determining, by the portable computing device, that a customer is located at a retail store;
generating a map of the retail store;
displaying the map of the retail store to the customer;
receiving input from the customer that requests the location of a product within the retail store; and
updating the map to identify the location of the product within the retail store.
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Abstract
The present invention is directed to providing a map of a retail store to guide a customer in the retail store. A map can be displayed in a user interface on a customer'"'"'s computing device such as a smart phone. The customer can provide input to the user interface that requests assistance in locating one or more products in the store. The user interface can update the map to provide the requested assistance.
54 Citations
20 Claims
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1. A method, performed by a portable computing device, for providing a map of a retail store to guide a customer in the retail store, the method comprising:
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determining, by the portable computing device, that a customer is located at a retail store; generating a map of the retail store; displaying the map of the retail store to the customer; receiving input from the customer that requests the location of a product within the retail store; and updating the map to identify the location of the product within the retail store. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. One or more non-transitory computer readable media storing computer executable instructions which when executed implement a method for providing a map of a retail store to guide a customer in the retail store, comprising:
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determining that a customer is located at a retail store; generating a map of the retail store; displaying the map of the retail store to the customer; receiving input from the customer; and based on the input, updating the map to assist the customer in locating one or more products in the retail store.
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17. A method, performed by a computer system, for providing a map of a retail store to a portable computing device carried by a customer at the retail store, the method comprising:
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detecting that a portable computing device carried by a customer is located at a retail store; sending a map of the retail store to the portable computing device for display to the customer; receiving, from the portable computing device, customer input that requests the location of a product within the retail store; updating the map to identify the location of the product within the retail store; and providing the updated map to the portable computing device for display to the customer. - View Dependent Claims (15, 16, 18, 19, 20)
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Specification