MONITORING METHOD AND APPARATUS

• US 20140006607A1
• Filed: 05/31/2013
• Published: 01/02/2014
• Est. Priority Date: 07/02/2012
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: KAWAGUCHI, Katsuaki
• Granted Patent: US 9,461,879 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 41/0604 using filtering, e.g. reduction of information by using priority, element types, position or time
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 41/0695 the faulty arrangement being the maintenance, administration or management system
• CPC Class Codes: H04L 43/0823 Errors, e.g. transmission errors
• CPC Class Codes: H04L 45/02 Topology update or discovery

Abstract

A disclosed monitoring method is executed by a computer. The monitoring method includes detecting an event occurred in a monitoring target; specifying data of an event which corresponds with the detected event, by searching a first storage storing at least data of an event, which occurred when maintenance on the monitoring target started, or data of an event, which occurred when the maintenance on the monitoring target ended; and outputting data indicating that the maintenance on the monitoring target started or ended when data of an event, which corresponds with the detected event, is specified.

Claims

1. A computer-readable, non-transitory storage medium storing a program for causing a computer to execute a process, the process comprising:

detecting an event occurred in a monitoring target;

specifying data of an event which corresponds with the detected event, by searching a first storage storing at least data of an event, which occurred when maintenance on the monitoring target started, or data of an event, which occurred when the maintenance on the monitoring target ended; and

outputting data indicating that the maintenance on the monitoring target started or ended when data of an event, which corresponds with the detected event, is specified.

2. The computer-readable, non-transitory storage medium as set forth in claim 1, wherein the process further comprising:

detecting that the event of the specified data corresponds with an event, which occurred when the maintenance on the monitoring target started;

determining whether a user is monitoring the monitoring target, by using a second storage storing data indicating whether or not the user is monitoring the monitoring target; and

upon determining that the user is monitoring the monitoring target, outputting data indicating that the user forgets to interrupt monitoring of the monitoring target.

3. The computer-readable, non-transitory storage medium as set forth in claim 1, wherein the process further comprising:

detecting that the event of the specified data corresponds with an event, which occurred when the maintenance on the monitoring target ended;

determining whether a user is monitoring the monitoring target, by using a second storage storing data indicating whether or not the user is monitoring the monitoring target; and

upon determining that the user is not monitoring the monitoring target, outputting data indicating that the user forgets to restart monitoring of the monitoring target.

4. The computer-readable, non-transitory storage medium as set forth in claim 3, wherein the process further comprising:

receiving a first request, which requests to present the detected event; and

outputting data for presenting the user the detected event.

5. The computer-readable, non-transitory storage medium as set forth in claim 2, wherein the process further comprising:

receiving a second request, which requests to present content in case of interrupting the monitoring, from the user who was notified that the user forgot to interrupt the monitoring;

generating list data of events so as to make an event occurred after the detected event occurred identifiable or so as not to include the event occurred after the detected event occurred; and

outputting the list data of the events.

6. The computer-readable, non-transitory storage medium as set forth in claim 3, wherein the process further comprising:

receiving a third request, which requests to present content in case of restarting the monitoring, from the user who was notified that the user forgot to restart the monitoring;

generating list data of events so as to include the event occurred after the detected event occurred; and

outputting the list data of the events.

7. The computer-readable, non-transitory storage medium as set forth in claim 4, wherein the process further comprising:

receiving a fourth request, which requests to interrupt or restart the monitoring, from the user to whom the detected event was presented; and

changing data indicating whether or not the user is monitoring the monitoring target according to the fourth request, wherein the data is stored in the second storage.

8. The computer-readable, non-transitory storage medium as set forth in claim 2, wherein the process further comprising:

receiving a fifth request, which includes designation of start or end of maintenance and requests to start recording data of an event occurred in the monitoring target;

storing data of an event, which occurred in the monitoring target after receiving the fifth request, in a third storage;

receiving an sixth request, which requests to end recording data of an event occurred in the monitoring target;

finishing storing data of an event, which occurred in the monitoring target, in the third storage; and

storing data of an event, which is stored in the third storage, in the first storage in association with data indicating the designation of start or end of maintenance.

9. A monitoring method, comprising:

detecting, by using a computer, an event occurred in a monitoring target;

specifying, by using the computer, data of an event which corresponds with the detected event, by searching a first storage storing at least data of an event, which occurred when maintenance on the monitoring target started, or data of an event, which occurred when the maintenance on the monitoring target ended; and

outputting, by using the computer, data indicating that the maintenance on the monitoring target started or ended when data of an event, which corresponds with the detected event, is specified.

10. A monitoring apparatus, comprising:

a memory; and

a processor configured to use the memory and execute a process, the process comprising

detecting an event occurred in a monitoring target;

specifying data of an event which corresponds with the detected event, by searching a first storage storing at least data of an event, which occurred when maintenance on the monitoring target started, or data of an event, which occurred when the maintenance on the monitoring target ended; and

outputting data indicating that the maintenance on the monitoring target started or ended when data of an event, which corresponds with the detected event, is specified.