SYSTEM AND METHOD FOR MANAGING THIRD-PARTY LABOR

• US 20140012613A1
• Filed: 03/14/2013
• Published: 01/09/2014
• Est. Priority Date: 07/05/2012
• Status: Abandoned Application

• Current Assignee: Storeport Retail Services, Inc.
• Original Assignee: Storeport Retail Services, Inc.
• Inventors: Diamond, David, Hawkes, Timothy J.
• Application Number:
  US13/827,889
• Publication Number:
  US 20140012613A1
• Time in Patent Office: Days
• US Class Current: 705/7.13
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group

Abstract

A system. The system includes a computing device, an authentication module, an instruction module and a tracking module. The computing device includes a processor. The authentication module is communicably connected to the processor and is configured to authenticate that a person is associated with a third-party associated with a store. The instruction module is communicably connected to the processor and is configured to coordinate work instructions to be completed at the store. The tracking module is communicably connected to the processor and is configured to track information associated with the person.

Claims

1. A system, comprising:

a computing device, wherein the computing device comprises a processor;

an authentication module communicably connected to the processor, wherein the authentication module is configured to authenticate that a person is associated with a third-party associated with a store;

an instruction module communicably connected to the processor, wherein the instruction module is configured to coordinate work instructions to be completed at the store; and

a tracking module communicably connected to the processor, wherein the tracking module is configured to track information associated with the person.

2. The system of claim 1, wherein the third-party is at least one of the following:

a manufacturer of a product sold in the store;

a service company;

a maintenance company; and

a security company.

3. The system of claim 1, wherein the information comprises at least one of the following:

a time of arrival at the store for the person;

a time of departure from the store for the person; and

a list of tasks completed at the store by the person.

4. The system of claim 1, further comprising a performance module communicably connected to the processor, wherein the performance module is configured to determine a performance metric of the person.

5. The system of claim 1, further comprising a reporting module communicably connected to the processor, wherein the reporting module is configured to prepare one or more reports.

6. The system of claim 5, wherein the reporting module is further configured to analyze information received by the system.

7. The system of claim 1, further comprising a financial module communicably connected to the processor, wherein the financial module is configured to determine an amount of revenue to be paid by a user of the system.

8. The system of claim 7, wherein the financial module is further configured to add a sum of money to a financial account.

9. A method, implemented at least in part by a computing device, the method comprising:

receiving, at the computing device, an indication that a person has arrived at a store;

determining if the person is associated with a third-party provider, wherein the determining is performed by the computing device;

transmitting work instructions to be performed at the store by the person, wherein the transmitting is performed by the computing device;

receiving, at the computing device, completed task information; and

tracking information associated with the person, wherein the tracking is performed by the computing device.

10. The method of claim 9, wherein determining if the person is associated with a third-party provider comprises determining if the person is associated with at least one of the following:

a manufacturer of a product sold in the store;

a service company;

a maintenance company; and

a security company.

11. The method of claim 9, wherein the determining comprises comparing information received with the indication to stored information accessible by the computing device.

12. The method of claim 9, further comprising determining if the person is scheduled to be at the store, wherein the determining is performed by the computing device.

13. The method of claim 9, wherein tracking the information comprises tracking at least one of the following:

an arrival time of the person at the store;

a departure time of the person from the store;

information associated with an in-store task completed by the person;

information associated with an in-store material used to complete the task; and

a performance metric associated with the person.

14. The method of claim 9, further comprising determining a performance metric associated with the person, wherein the determining is performed by the computing device.

15. The method of claim 14, wherein determining the performance metric comprises comparing a performance of the person with a target performance metric.