SYSTEM AND METHOD FOR INITIATING A TEXT MESSAGE COMMUNICATION SESSION BETWEEN A MERCHANT AND A CONSUMER
First Claim
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1. A method for initiating a text message communication session between a merchant and a consumer, comprising:
- facilitating a two-way communication session between the consumer and the merchant;
detecting whether the consumer disclosed a mobile telephone number during the two-way communication session; and
if a mobile telephone number is detected, initiating a text message communication session between the consumer and the merchant.
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Abstract
A system and method are provided for initiating a text message communication session between a merchant and a consumer. A two-way communication session may be facilitated between the consumer and the merchant, a mobile telephone number disclosed by the consumer during the two-way communication session may be detected, and a text message communication session between the consumer and the merchant may be initiated if a mobile telephone number was detected.
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Citations
15 Claims
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1. A method for initiating a text message communication session between a merchant and a consumer, comprising:
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facilitating a two-way communication session between the consumer and the merchant; detecting whether the consumer disclosed a mobile telephone number during the two-way communication session; and if a mobile telephone number is detected, initiating a text message communication session between the consumer and the merchant. - View Dependent Claims (2, 3, 4, 5)
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6. A system for initiating a text message communication session between a merchant and a consumer, comprising:
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a communication device for communicating with the consumer; and a processor for; facilitating a two-way communication session between the consumer and the merchant; detecting whether the consumer disclosed a mobile telephone number during the two-way communication session; and if a mobile telephone number is detected, initiating a text message communication session between the consumer and the merchant. - View Dependent Claims (7, 8, 9, 10)
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11. A computer-readable medium containing program instructions for initiating a text message communication session between a merchant and a consumer, wherein execution of the program instructions by one or more processors performs the steps of:
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facilitating a two-way communication session between the consumer and the merchant; detecting whether the consumer disclosed a mobile telephone number during the two-way communication session; and if a mobile telephone number is detected, initiating a text message communication session between the consumer and the merchant. - View Dependent Claims (12, 13, 14, 15)
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Specification