METHODS AND SYSTEMS FOR PROCESSING ORDERS IN A SUBSCRIPTION BASED BILLING SYSTEM

• US 20140012706A1
• Filed: 12/20/2012
• Published: 01/09/2014
• Est. Priority Date: 12/22/2011
• Status: Abandoned Application

• Current Assignee: Zuora Incorporated
• Original Assignee: Zuora Incorporated
• Inventors: FOERSTER, John P.
• Application Number:
  US13/722,079
• Publication Number:
  US 20140012706A1
• Time in Patent Office: Days
• US Class Current: 705/26.81
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

A system of processing subscription based orders in a subscription billing management system. The system includes an order manager component for receiving order details and creating order objects of various types. Each of order object has a plurality of values associated with it, including at least a value identifying the type of order. The system also includes an order queue component for storing and ordering order objects created by the order manager component and a subscription manager component for selecting an order object from the order queue component and initiating actions within the subscription billing management systems. The actions are determined at least in part by type of order.

Claims

1. A system of processing subscription based orders in a subscription billing management system, said system comprising:

(a) an order manager component for receiving order details and creating order objects of a plurality of order types in accordance with said order details, each of said order objects having a plurality of values associated therewith, including at least a value associated with an order type from said plurality of order types;

(b) an order queue component for storing and ordering order objects created by said order manager;

(c) a subscription manager component for selecting an order object from said order queue component and initiating actions within said subscription billing management system, said actions being determined at least in part by the value of said order object associated with the order type of said order object.

2. The system of claim 1, wherein said plurality of order types includes at least a new subscription order type, a subscription amendment order type, a subscription renewal order type, a subscription transfer order type, and a subscription cancelation order type.

3. The system of claim 2, wherein, if said order object is a new subscription order type, said actions initiated by said subscription manager component include at least creating a new subscription object with said subscription billing management system.

4. The system of claim 2, wherein, if said order object is a subscription amendment order type, said actions initiated by said subscription manager include at least modifying an existing subscription object within said subscription billing management system.

5. The system of claim 2, wherein, if said order object is a subscription renewal order type, said actions initiated by said subscription manager include at least modifying a subscription termination date characteristic of an existing subscription object within said subscription billing management system.

6. The system of claim 2, wherein, if said order object is a subscription transfer order type, said actions initiated by said subscription manager include at least modifying an associated billing customer characteristic of an existing subscription object within said subscription billing management system.

7. The system of claim 2, wherein, if said order object is a subscription cancelation order type, said actions initiated by said subscription manager include at least modifying a subscription active characteristic of an existing subscription object within said subscription billing management system.

8. The system of claim 1, wherein said subscription billing management system maintains at least one customer object and at least one related subscription object and said actions initiated by said subscription management component changes the relationship between said customer object and said subscription object.

9. The system of claim 8, wherein said actions initiated by said subscription management component cause a change in an effective term of said subscription object.

10. The system of claim 8, wherein said actions initiated by said subscription management component renews the relationship between said customer object and said subscription object.

11. A method of processing subscription based orders within a subscription billing management system, the method comprising the steps of:

(a) receiving order details;

(b) creating an order object having a type associated therewith;

(c) storing said order object in an order object queue;

(d) selecting said order object from said order object queue; and

(e) initiating actions within said subscription billing management system in accordance with the type associated with said order object; and

wherein said subscription billing management system maintains at least one customer object and at least one related subscription object and step (e) causes changes in the relationship between said customer object and said subscription object.

12. The method of claim 11, wherein said type associated with said order object is one of a plurality of types, said plurality of types including at least a new subscription order type, a subscription amendment order type, a subscription renewal order type, a subscription transfer order type, and a subscription cancelation order type.

13. The method of claim 12, wherein, if said type associated with said order object is a new subscription order type, step (e) comprises creating a new subscription object with said subscription billing management system.

14. The system of claim 12, wherein, if said type associated with said order object is a subscription amendment order type, step (e) comprises modifying an existing subscription object within said subscription billing management system.

15. The method of claim 12, wherein, if said type associated with said order object is a subscription renewal order type, step (e) comprises modifying a subscription termination date characteristic of an existing subscription object within said subscription billing management system.

16. The method of claim 12, wherein, if said type associated with said order object is a subscription transfer order type, step (e) comprises modifying an associated billing customer characteristic of an existing subscription object within said subscription billing management system.

17. The method of claim 12, wherein, if said type associated with said order object is a subscription cancelation order type, step (e) comprises modifying a subscription active characteristic of an existing subscription object within said subscription billing management system.

18. The method of claim 11, wherein step (e) causes a change in an effective term of said subscription object.

19. The method of claim 11, wherein step (e) renews the relationship between said customer object and said subscription object.