System and Method for Providing Operational Intelligence for Managed Devices
First Claim
Patent Images
1. A method for providing operational intelligence for managed devices, comprising:
- receiving operational reports from a plurality of managed devices, wherein the managed devices include devices that have different operating environments;
analyzing the operational reports;
based on the analysis of the operational reports, detecting one or more operational issues associated with a subset of the plurality of managed devices; and
taking corrective action in response to the detected operational issues.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for providing operational intelligence for managed devices are described herein. The method can include the step of receiving operational reports from a plurality of managed devices in which the managed devices include devices that have different operating environments and the step of analyzing the operational reports. Based on the analysis of the operational reports, one or more operational issues associated with a subset of the plurality of managed devices can be detected. In addition, corrective action can be taken in response to the detected operational issues.
-
Citations
34 Claims
-
1. A method for providing operational intelligence for managed devices, comprising:
-
receiving operational reports from a plurality of managed devices, wherein the managed devices include devices that have different operating environments; analyzing the operational reports; based on the analysis of the operational reports, detecting one or more operational issues associated with a subset of the plurality of managed devices; and taking corrective action in response to the detected operational issues. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method for providing operational intelligence for managed devices, comprising:
-
identifying a plurality of managed devices that are associated with an enterprise, wherein at least some of the managed devices are configured with different operating environments; receiving operational reports from the managed devices; analyzing the operational reports; based on the analysis of the operational reports, detecting one or more operational issues associated with a subset of the plurality of managed devices; and reporting the operational issues to the enterprise. - View Dependent Claims (13)
-
-
14. A method for providing operational intelligence for managed devices, comprising:
-
identifying a plurality of managed devices, wherein at least some of the managed devices are configured with different operating environments; receiving operational reports from the managed devices; analyzing the operational reports; based on the analysis of the operational reports, detecting one or more operational issues associated with a subset of the plurality of managed devices; and responding to the detected operational issues by executing one or more corrective steps. - View Dependent Claims (15, 16, 17)
-
-
18. A method of receiving operational intelligence for managed devices, comprising:
-
receiving a report of operational issues associated with a subset of a plurality of managed devices, wherein at least some of the managed devices are configured with different operating environments; in response to the report of operational issues, executing one or more corrective steps to resolve the operational issues associated with the subset of managed devices or providing instructions to a party to execute one or more corrective steps to resolve the operational issues. - View Dependent Claims (19, 20)
-
-
21. A system for providing operational intelligence for managed devices, comprising:
-
an interface, wherein the interface is configured to receive operational reports from a plurality of managed devices, wherein at least some of the managed devices are configured with different operating environments; an analysis module that is communicatively coupled to the interface, wherein the analysis module is configured to; analyze the operational reports; based on the analysis of the operational reports, detect one or more operational issues associated with a subset of the plurality of managed devices; and report the operational issues to one or more authorized parties. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
-
-
32. A system for receiving operational intelligence for a plurality of managed devices, comprising:
-
an interface that is configured to receive a report of operational issues associated with a subset of the managed devices, wherein at least some of the managed devices are configured with different operating environments; and a management module that is communicatively coupled to the interface, wherein the management module is configured to—
in response to the report of operational issues—
execute one or more corrective steps in response to the operational issues associated with the subset of managed devices or to provide instructions to a party to execute one or more corrective steps in response to the operational issues. - View Dependent Claims (33, 34)
-
Specification