Dynamic Community Generation Based Upon Determined Trends Within a Social Software Environment

• US 20140025734A1
• Filed: 07/18/2012
• Published: 01/23/2014
• Est. Priority Date: 07/18/2012
• Status: Abandoned Application

• Current Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Original Assignee: Cisco Technology, Inc. (Cisco Systems, Inc.)
• Inventors: Griffin, Keith
• Application Number:
  US13/551,928
• Publication Number:
  US 20140025734A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Techniques are provided for automatic identification of a trending topic within a social software enterprise platform. The trending topic comprises a topic that includes content relating to a threshold amount of activities associated with participants of the platform. A trending topic community within the platform is automatically generated in response to the trending topic meeting a threshold criteria, and participants identified as being associated with the trending topic are automatically invited to join as members of the trending topic community.

Claims

1. A method comprising:

automatically identifying a trending topic within a social software enterprise platform, the trending topic comprising a topic that includes content relating to a threshold amount of activities associated with participants of the platform;

automatically generating a trending topic community within the platform in response to the trending topic meeting a threshold criteria; and

automatically inviting participants identified as being associated with the trending topic to join as members of the trending topic community.

2. The method of claim 1, further comprising:

adjusting the threshold criteria that determines whether a trending topic results in generating a trending topic community.

3. The method of claim 1, further comprising:

automatically inviting one or more participants identified as being associated with the trending topic to join the trending topic community as an owner, wherein an owner of the trending topic community controls features of the community that cannot be controlled by a member of the community.

4. The method of claim 3, further comprising:

defining a participant as a potential owner based upon a threshold level of activity the participant has engaged in the platform in relation to the trending topic.

5. The method of claim 1, further comprising:

generating a listing of trending topics for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform.

6. The method of claim 1, further comprising:

generating a listing of trending topic communities for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform and the listing comprises trending topic communities to which the participant has been invited to join.

7. The method of claim 1, further comprising:

automatically monitoring a level of activity within the trending topic community; and

in response to the monitored level of activity being below a threshold amount, automatically generating a request to one or more participants to modify, suspend or terminate the trending topic community.

8. The method of claim 1, wherein the enterprise social software platform comprises an enterprise collaboration platform that facilitates exchange of content between participants via a plurality of different types of communications.

9. An apparatus comprising:

a memory configured to store instructions including one or more enterprise social software applications; and

a processor configured to execute and control operations of the one or more enterprise social software applications so as to;

identify a trending topic within a social software enterprise platform, the trending topic comprising a topic that includes content relating to a threshold amount of activities associated with participants of the platform;

generate a trending topic community within the platform in response to the trending topic meeting a threshold criteria; and

invite participants identified as being associated with the trending topic to join as members of the trending topic community.

10. The apparatus of claim 9, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

adjust the threshold criteria that determines whether a trending topic results in generating a trending topic community.

11. The apparatus of claim 9, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

invite one or more participants identified as being associated with the trending topic to join the trending topic community as an owner, wherein an owner of the trending topic community controls features of the community that cannot be controlled by a member of the community.

12. The apparatus of claim 11, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

define a participant as a potential owner based upon a threshold level of activity the participant has engaged in the platform in relation to the trending topic.

13. The apparatus of claim 9, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

generate a listing of trending topics for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform.

14. The apparatus of claim 9, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

generate a listing of trending topic communities for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform and the listing comprises trending topic communities to which the participant has been invited to join.

15. The apparatus of claim 9, wherein the processor is further configured to execute and control operations of the one or more enterprise social software applications so as to:

monitor a level of activity within the trending topic community; and

in response to the monitored level of activity being below a threshold amount, generate a request to one or more participants to modify, suspend or terminate the trending topic community.

16. The apparatus of claim 9, wherein the memory further comprises one or more enterprise collaboration applications, and the processor is further configured to execute and control operations of the one or more enterprise collaboration applications so as to facilitate an exchange of content between participants via a plurality of different types of communications.

17. One or more computer readable storage media encoded with software comprising computer executable instructions and when the software is executed operable to:

identify a trending topic within a social software enterprise platform, the trending topic comprising a topic that includes content relating to a threshold amount of activities associated with participants of the platform;

generate a trending topic community within the platform in response to the trending topic meeting a threshold criteria; and

invite participants identified as being associated with the trending topic to join as members of the trending topic community.

18. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

adjust the threshold criteria that determines whether a trending topic results in generating a trending topic community.

19. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

invite one or more participants identified as being associated with the trending topic to join the trending topic community as an owner, wherein an owner of the trending topic community controls features of the community that cannot be controlled by a member of the community.

20. The computer readable storage media of claim 19, and further comprising instructions that are operable to:

define a participant as a potential owner based upon a threshold level of activity the participant has engaged in the platform in relation to the trending topic.

21. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

generate a listing of trending topics for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform.

22. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

generate a listing of trending topic communities for a participant within a graphical user interface associated with the participant, wherein the graphical user interface provides participant interactivity within the platform and the listing comprises trending topic communities to which the participant has been invited to join.

23. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

monitor a level of activity within the trending topic community; and

in response to the monitored level of activity being below a threshold amount, generate a request to one or more participants to modify, suspend or terminate the trending topic community.

24. The computer readable storage media of claim 17, and further comprising instructions that are operable to:

facilitate exchange of content between participants via a plurality of different types of communications.